The staff is very friendly!
They got me in and out quickly. I absolutely love my new car!
They got me in and out quickly. I absolutely love my new car!
More
by SHELBYJF98
Verified Customer
Verified Customer
Apr 26, 2024 -
Shottenkirk Ford Granbury responded
SHELBY, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!
Great service experience!
Dropped off without an appt and 3 minor repairs performed quickly. Melissa, my service advisor is awesome!
Dropped off without an appt and 3 minor repairs performed quickly. Melissa, my service advisor is awesome!
More
by Robynr1923
Service Price Transparency
Apr 26, 2024 -
Shottenkirk Ford Granbury responded
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Sales was good, how's service, Bo was a pro, he sold me &
my brother each a truck.
my brother each a truck.
More
by TUBBY2X
Apr 24, 2024 -
Shottenkirk Ford Granbury responded
Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!
Beau was great from start to finish, a real class act
guy. We would definitely do business again with him!
****Beau, your parents are adorable🪴!****
guy. We would definitely do business again with him!
****Beau, your parents are adorable🪴!****
More
by BRITNEYM80’
Verified Customer
Verified Customer
May 01, 2024 -
Shottenkirk Ford Granbury responded
BRITNEY, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!
Best experience buying a vehicle in my adult life!
Tom, Beau, Mike, and Brian did an amazing job, getting me into my dream Explorer!no hard selling, no unnecessary add ons, just the upmost respect for
Tom, Beau, Mike, and Brian did an amazing job, getting me into my dream Explorer!no hard selling, no unnecessary add ons, just the upmost respect for my wants and needs! If y’all are in the market for a vehicle, you cannot go wrong! They have earned my business from here on out!
More
by SISCOKID1965
Apr 15, 2024 -
Shottenkirk Ford Granbury responded
Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!
Great!
Everyone there was friendly, courteous, knowledgeable, and professional. I was very pleased with my auto purchase. My salesperson was very helpful an
Everyone there was friendly, courteous, knowledgeable, and professional. I was very pleased with my auto purchase. My salesperson was very helpful and understanding.
More
by samrodgers1943
Apr 15, 2024 -
Shottenkirk Ford Granbury responded
Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!
Our overall experience at Shottenkirk Ford was good.
Beau, Matt Roth and Brian did a great job working with us on our purchase. However, the experience with Mike, the finance representative was one of
Beau, Matt Roth and Brian did a great job working with us on our purchase. However, the experience with Mike, the finance representative was one of the worst customer service experiences we ever experienced. He did not stand great us when we entered his office and did not acknowledge my wife’s presence. He never mad eye with either of us until I declined the additional warranty on electronics. At that point he basically looked at me and inferred I was an idiot. He was extremely condescending. He didn’t explain any of the paperwork and just said sign this and write a check for this amount. He did say a a good rest of your day when the transaction was completed but did not thanks or shake hands before we left. I’m have why he was so rude other than the assumption that he was angry because he didn’t make money off us financing the truck or buying additional warranties. My wife was very close to walking away from this transaction because of Mike’s terribly unprofessional performance.
More
by FORRESTJ.HUNTER
Verified Customer
Verified Customer
Apr 11, 2024 -
Shottenkirk Ford Granbury responded
Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Ford Granbury
Fantastic service, all the way from sales to finance.
All of my concerns were addressed and handled with care.
All of my concerns were addressed and handled with care.
More
by TJ
Apr 10, 2024 -
Shottenkirk Ford Granbury responded
TJ, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Shottenkirk Ford has a well stocked dealership with sales
associates willing to help get the vehicle you want.
associates willing to help get the vehicle you want.
More
by wjtavary
Other Employees Tagged:
Josh Greene
Apr 05, 2024 -
Shottenkirk Ford Granbury responded
Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!
Shottenkirk Ford in Granbury is an excellent place to do
business. My salesman Beau was awesome. I told beau what I was looking for and he delivered. He was able to get me the asking price for my trade in a
business. My salesman Beau was awesome. I told beau what I was looking for and he delivered. He was able to get me the asking price for my trade in along with a good price for my new truck. The overall experience was very good.
More
by kpicciot
Mar 31, 2024 -
Shottenkirk Ford Granbury responded
Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!