Becka Stern | Page 13

Kassandra did a great job stepping in when the original individual I was working with was unavailable. On my first visit, I did feel as though I was being pushed to buy a vehicle that I did not want and t individual I was working with was unavailable. On my first visit, I did feel as though I was being pushed to buy a vehicle that I did not want and there was a number of attempts trying to convince me that I should buy the vehicle on the lot and not get what I was hoping for which felt strange., Once I expressed my wishes, then things changed and a lot of hoops were jumped through to make sure I got the vehicle that I wanted. The communication and follow-thru associated with the vehicle was exceptional. I was kept up to date on its arrival and as communicated with about my original salesperson not able to be available the date the vehicle arrived which was wonderful. More

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Becka was very helpful and knowledgeable in assisting me with the purchase of my Tacoma. After the purchase, I had additional questions, and she responded immediately. She also cheerfully informed me to f with the purchase of my Tacoma. After the purchase, I had additional questions, and she responded immediately. She also cheerfully informed me to feel free to contact her anytime. I don't recall the name of the young lady in the Finance Department who took us through the final closure, but she was very pleasant in demeanor, knowledgeable, and professsional. More

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I recently purchased a car from Gladstone Toyota, and after a few days, I realized it wasn't the right fit for my needs. Becca, who assisted me throughout the process, went above and beyond to help me re after a few days, I realized it wasn't the right fit for my needs. Becca, who assisted me throughout the process, went above and beyond to help me return the car and find the perfect one that truly met my needs. Her dedication and willingness to go the extra mile made all the difference. Becca's professionalism, patience, and genuine care turned what could have been a stressful situation into a seamless and positive experience. I can't thank her enough for her outstanding service and support! More

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Excellent dealership that makes car leasing/ purchasing actually enjoyable. Becka is a great salesperson whom I recommend. actually enjoyable. Becka is a great salesperson whom I recommend. More

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The price was the lowest in the metro area. It was a smooth and easy, low pressure transaction. It was a smooth and easy, low pressure transaction. More

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Very pleased with the ease with which this purchase was made. Becka and Tony were very easy to work with. Great job guys! made. Becka and Tony were very easy to work with. Great job guys! More

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A Five-Star Experience with Becka Stern at Gladstone Toyota – A Match Made in Automotive Heaven! I can confidently say that my recent purchase of a 2025 Toyota Tacoma Pro from Gladstone Toyota was no Toyota – A Match Made in Automotive Heaven! I can confidently say that my recent purchase of a 2025 Toyota Tacoma Pro from Gladstone Toyota was nothing short of an extraordinary experience, and it was all thanks to Becka Stern. From the moment I walked into the dealership, she made me feel like more than just a customer—she treated me like family, with a level of care, attention, and dedication that is so rare in the car-buying world. Buying a vehicle isn’t just about making a transaction; it’s about finding the perfect match—a truck that fits your needs, your personality, and your lifestyle. And Becka? She was the ultimate matchmaker. She took the time to truly listen, to understand what I wanted and needed in a Tacoma Pro, and then went above and beyond to make sure I got exactly that. Her knowledge of the vehicle was impeccable—she knew every feature, every spec, every capability, and she shared that knowledge with such enthusiasm and clarity that I couldn’t help but get even more excited about my purchase. But what truly set this experience apart was her unwavering commitment and transparency in making the entire process not just smooth, but enjoyable. There was never a moment where I felt pressured, rushed, or uncertain. She was upfront about every detail, making sure I understood exactly what I was getting into. She answered every question I had (even the nitpicky ones) with honesty and precision, ensuring that I felt 100% confident in my decision. The level of trust she built with me was something I didn’t expect but wholeheartedly appreciated. And then came the moment—the moment I laid eyes on my new Tacoma Pro, standing there, pristine and powerful, ready to take on the world. It was like seeing my dream truck in the flesh, and Becka made sure that every last detail was perfect before I drove it off the lot. She celebrated with me, shared in my excitement, and even made sure I knew all the ins and outs of my new truck before I took the wheel. That kind of dedication doesn’t just happen—it’s the mark of someone who truly loves what they do and genuinely cares about their customers. Driving off in my 2025 Tacoma Pro, I couldn’t stop smiling. It wasn’t just about getting a new truck—it was about the incredible journey to get there, and Becka made that journey unforgettable. If you are looking for a first-class, white-glove, VIP experience, look no further than Becka Stern at Gladstone Toyota. Her transparency, expertise, and genuine passion for helping customers set her apart from the rest. She is, without a doubt, the best in the business, and I would not hesitate for a second to work with her again in the future. Five stars aren’t enough. If I could give her ten, I would. This experience wasn’t just a sale—it was a perfect union between driver and truck, and Becka was the one who made it happen. ⭐️⭐️⭐️⭐️⭐️ 11/10 – Would buy from her again in a heartbeat! More

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Becka Stern did an outstanding job in me purchasing my new vehicle. I started the process while out of the country. I arrived in the US on 3/11 and took delivery on 3/12 new vehicle. I started the process while out of the country. I arrived in the US on 3/11 and took delivery on 3/12 More

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I was by far the easiest car buying experience I have had in a long time. Casey and Becky did a great job. in a long time. Casey and Becky did a great job. More

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Becka was great to work with. She guided us through the process and kept us up to date on the status of the new car. Since it was our second car with her, it was like working wi She guided us through the process and kept us up to date on the status of the new car. Since it was our second car with her, it was like working with a friend and we felt confident that she was looking out for our best interest. More

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