Becka Stern

Kinza was fantastic! She was knowledgeable, patient, and made the entire process smooth. We’d gladly work with her again. Thanks for answering all our questions—my wife l She was knowledgeable, patient, and made the entire process smooth. We’d gladly work with her again. Thanks for answering all our questions—my wife loves her new car! The finance representative was also excellent and easy to work with. Unfortunately, our experience with management—specifically Seth and Becka—was disappointing. They came across as rude and dismissive. If customer satisfaction is a priority, that effort needs to start at the top. Thankfully, we didn’t have to deal with them again. More

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Becka and the other Toyota team members provided an exceptionally happy and knowledgeable customer service experience!! exceptionally happy and knowledgeable customer service experience!! More

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Becka Stern was outstanding! !! Everyone was an absolute pleasure to do business with, and I would highly recommend Gladstone to a family member or friend. I don't know who this W !! Everyone was an absolute pleasure to do business with, and I would highly recommend Gladstone to a family member or friend. I don't know who this Wendal guy is everyone keeps talking about, but Becka makes you feel comfortable and not pressured at all. And judging by Wendal's picture, Becka is 100% a lot more pleasant to look at! More

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Aside from being great to work with with accurate information and deep knowledge of her products, Becka pulled off a miracle for me. When the time comes for a new car, she’ll get my business. information and deep knowledge of her products, Becka pulled off a miracle for me. When the time comes for a new car, she’ll get my business. More

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We went to a few dealerships before finally buying a car with Becka at Gladstone Toyota. It was an excellent experience from start to finish. Becka was very patient with us and explained everything thorough with Becka at Gladstone Toyota. It was an excellent experience from start to finish. Becka was very patient with us and explained everything thoroughly. She did a good job of listening to us and our needs/wants, and I didn't feel the same high pressure sales tactics or lack of transparency that I did at the other dealerships. Other family members have bought cars/had service done at Gladstone Toyota over the years, and they have also had great experiences there. I highly recommend them. More

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Love truck, I would buy another truck from here again. Because was great to deal with, I would recommend her to friends and family Because was great to deal with, I would recommend her to friends and family More

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Rebecca did not waste my time at all and worked around my schedule for the best experience possible. I drove 3hrs away and managed to help me get the best service possible. schedule for the best experience possible. I drove 3hrs away and managed to help me get the best service possible. More

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Toyota of Gladstone hade a large volume and most accessible prices I found while researching. accessible prices I found while researching. More

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Easy to deal with. Very transparent and low pressure buying experience. Very kind and respectful sellers! Very transparent and low pressure buying experience. Very kind and respectful sellers! More

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Becka was on top of communication when it came to working with us on the Highlander. When I came to test drive it initially and she had another customer to work with, she didn’t leave me waiting for a while with us on the Highlander. When I came to test drive it initially and she had another customer to work with, she didn’t leave me waiting for a while, instead she found someone else to assist me with the test drive. She also made sure that the car was detailed and ready to go before we left and clearly communicated all of the details of purchasing the vehicle. More

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