Becka Stern
Becka Stern at Toyota of Gladstone

Becka Stern | Page 23

Sales and Leasing Professional

Toyota of Gladstone

19375 SE Mcloughlin Blvd
Gladstone, OR 97027

Contact Me
5.0
427 Reviews

Industry Experience

4 yrs, 8 mos

5.0

427 Reviews

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427 Reviews of Becka Stern

June 21, 2024

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Employee Rating

Great selection of cars. We got the exact car we wanted for a fair price More

by candice_adelson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 22, 2024

Toyota of Gladstone responded

We are so happy to have had the opportunity to provide you with a truly exceptional experience. Welcome to our family and congrats on the new Toyota.

June 17, 2024

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We knew what we wanted so we were fairly focused when we arrived. Rebecca was prepared and we did not waste time in looking at what vehicles they had and their features. We took a test drive and she pointe More

by paeths
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 22, 2024

Toyota of Gladstone responded

We are so happy to have had the opportunity to provide you with a truly exceptional experience. Welcome to our family and congrats on the new Toyota.

June 15, 2024

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Emotional experience to trade in a car after 12 years of ownership, but Becka was understanding and helpful every step of the way. She explained everything thoroughly, and if she didn’t have an answer, she More

by russ.mcdonald
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 22, 2024

Toyota of Gladstone responded

Thank you so much, we are so happy to have had the opportunity. We look forward to seeing you visit with us again. Welcome to the Toyota of Gladstone family.

June 14, 2024

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great experience, friendly people and a warm atmosphere. would purchase a vehicle from Gladstone Toyota agian. More

by aplekan
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dolf Nuno

Jun 22, 2024

Toyota of Gladstone responded

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.

June 11, 2024

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It was amazing working with Becka. She was very helpful and worked hard to get me what I wanted. I would have liked to received a copy of the Carfax I had signed. But it was a pleasure More

by DIANNECREATIVE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dolf Nuno

Jun 22, 2024

Toyota of Gladstone responded

Thank you so much, we are so happy to have had the opportunity. We look forward to seeing you visit with us again. Welcome to the Toyota of Gladstone family.

May 27, 2024

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As always, the experience was a pleasure. There is a reason I drive so far to buy a car, and Toyota of Gladstone is the reason. More

by alexandrabrownell
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: David Elder, Larry

Jun 01, 2024

Toyota of Gladstone responded

Thank you for your continued loyalty to Toyota of Gladstone! We're honored to be the reason you're willing to make such a long journey. Providing a pleasurable experience is our top priority, and we're thrilled to hear that we continue to meet your expectations. We appreciate your trust and look forward to serving you for many more years to come.

May 16, 2024

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Becka was fantastic in helping me find and lock-in the car I wanted. She was super responsive and was very easy to deal with. The car ended up delivering earlier than I expected and so that was a pleasant More

by bd2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nan Velasquez, Parth

May 23, 2024

Toyota of Gladstone responded

Thank you for taking the time to provide such detailed feedback about your experience at Toyota of Gladstone. We're glad to hear that Becka was fantastic in helping you find and secure the car you wanted, and that she was able to assist in a responsive and easy manner. It's wonderful that the car arrived earlier than expected, and we appreciate you making the trip from Seattle. However, we sincerely apologize for the lengthy wait during the delivery process. We understand that waiting for the finance manager and the delays in the paperwork signing were frustrating, especially after a long drive and having to manage a workday schedule. We are continuously working on improving our processes to ensure that every aspect of our service is efficient and respectful of our clients' time. We are grateful that Becka and Nan were able to assist with the snacks and retrieving your forgotten item. Your feedback is invaluable in helping us improve, and we will take your comments into account to better our scheduling and customer service procedures. Thank you again for choosing Toyota of Gladstone, and we hope to provide a more streamlined experience in the future.

May 15, 2024

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This is my family’s 4th or 5th car from this location and we’re extremely satisfied everytime. Excellent customer service, comfortable lounge and competitive pricing. More

by CADEHAGLER
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
May 16, 2024

Toyota of Gladstone responded

Thank you so much for your continued loyalty to Toyota of Gladstone! We are thrilled to hear that you've been extremely satisfied with each of your purchases. It’s our pleasure to provide excellent customer service, comfortable amenities, and competitive pricing to make each visit enjoyable. We appreciate your trust in us over the years and look forward to serving you and your family for many more. Enjoy your latest vehicle, and as always, we're here whenever you need assistance!

May 15, 2024

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Diego was great, we worked with Becca most of the time, she was awesome. Diego closed the deal, but Becca made us want to come back More

by jaypow218
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Diego Villa, Jonathan in Finance

May 16, 2024

Toyota of Gladstone responded

Thank you for sharing your experience with Diego and Becca at Toyota of Gladstone! We're thrilled to hear that Becca made such a positive impression on you and that Diego was able to successfully close the deal. Our team aims to provide exceptional service that not only meets but exceeds your expectations, and it sounds like Becca and Diego did just that. We appreciate your feedback and are delighted that you're considering coming back to us for future needs. We look forward to welcoming you again!

May 10, 2024

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Becka Stern was awesome. She was very knowledgeable about Toyota cars . She listened to my concerns and was very respectful. I would definitely work with her on another purch More

by RTMCEVERS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kristin DeMars

May 11, 2024

Toyota of Gladstone responded

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.

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