Charity Graff

The salesman was genuinely pleasant and easy to work with, which made the initial part of the process smooth. Unfortunately, that was the highlight of our visit. The finance manager was rude and unprofe with, which made the initial part of the process smooth. Unfortunately, that was the highlight of our visit. The finance manager was rude and unprofessional. He interrupted me multiple times and wouldn’t let me talk. The store manager was equally unhelpful when we tried to resolve issues. We ended up with a leased car that had 40 miles on it instead of the 9 on the leased agreement. We also never received the required paperwork and had to return the next business day to sort it out. Overall, very disappointed with the dealership’s lack of professionalism and attention to detail. I have requested a call from a store manager, no one called me back. I think I should report some issues to DMV and BBB. More

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Noah was incredibly knowledgeable and personable. He made things incredibly easy and enjoyable. Would highly recommend! He made things incredibly easy and enjoyable. Would highly recommend! More

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This dealership was so clean and very appealing to walk into. Everyone was friendly and welcoming. into. Everyone was friendly and welcoming. More

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They found the car we were looking for Communicated well No muss, no fuss Would recommend well No muss, no fuss Would recommend More

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Cassie was very knowledgeable about the vehicles we were interested in and even a few that just caught our attention. She was very personable and willing to help us any way she could. We ended up test drivi interested in and even a few that just caught our attention. She was very personable and willing to help us any way she could. We ended up test driving two different vehicles and she was more than willing to show us all the options. Once we purchased the vehicle she took the time to get me all set up and comfortable with the car’s features and the Toyota app. I would also say our experience with finance section, Marco Garcia-Sierra, was also top notch. He had everything ready to go and was quick but thorough. Overall our experience today was exceptional. More

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Great experience with my car purchase. Friendly, knowledgeable sales team. Kassandra Kim was easy to work with. Friendly, knowledgeable sales team. Kassandra Kim was easy to work with. More

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Elliott was personable, honest, knowledgeable, and wonderful to work with. Even though I didn’t purchase the vehicle I looked at, he was not pushy and cared that I choose the right car for me. wonderful to work with. Even though I didn’t purchase the vehicle I looked at, he was not pushy and cared that I choose the right car for me. More

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Manager was very unpleasant. person didn’t fill paperwork in correctly for registration or give me credit for $1000 deposit. person didn’t fill paperwork in correctly for registration or give me credit for $1000 deposit. More

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This dealership is incredible! Charity (sales manager) found exactly the car I was looking for, before it even left the dock in Japan! Joshua (service manager) happily resolved s Charity (sales manager) found exactly the car I was looking for, before it even left the dock in Japan! Joshua (service manager) happily resolved some pretty uncommon requests, no problem. And Noah, my sales rep., handled every issue that came up -- and even gave me his personal cell number in case I had any questions when he wasn't on-site. Absolutely phenomenal attention and service, from when I first walked in the door. More

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I had an excellent experience from beginning to end! The whole team was friendly and easy to work with, and I’m so happy with my new vehicle—it’s exactly what I was hoping for. Noah really stood out! He The whole team was friendly and easy to work with, and I’m so happy with my new vehicle—it’s exactly what I was hoping for. Noah really stood out! He greeted me at the door with a smile when I arrived for my appointment and went above and beyond the entire day—staying nearly 13 hours to make sure everything went perfectly. He was kind, professional, and genuinely cared about making my experience a great one. I can’t thank him and the team enough! More

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