Becky Barruss | Page 7

I came in to trade my pick up truck for something smaller and had talked to the sales rep and told him what I was looking for. It was close to closing time and it was a little rushed but was able to make the and had talked to the sales rep and told him what I was looking for. It was close to closing time and it was a little rushed but was able to make the deal. The rear tail light on the car I traded for had no right tail lights working and now the car is in the shop gave me a loaner car and it wasn’t very easy to get because it was last minute but was able to get one and now it’s being repaired from what they told me. I will have to update this after I get my car back More

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Terrible! Do not buy from here! I made an appointment at 12:00pm via phone and email with a vehicle picked out and ready to pay full price with cash in hand. Do not buy from here! I made an appointment at 12:00pm via phone and email with a vehicle picked out and ready to pay full price with cash in hand. We did not leave with the car for five hours! Worse yet, the battery on the EV car was completely flat when we arrived and the car was very dirty inside and out. I helped push this car by hand over to the charging station. It's the only car I have ever pushed before I ever even drove it. This is definitely the worst car buying experience I have ever had. This should be very embarrassing for any car dealership, but no one seemed to care. Very disappointed, John More

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Great experience. .. Wonderful people that made the purchase of my new F150 easy. Derek the finance manager was the greatess of all, taking time to explain the process .. Wonderful people that made the purchase of my new F150 easy. Derek the finance manager was the greatess of all, taking time to explain the process and setting up my cell phone to link with the truck... Truly a geat exprience. It was worth the hour and a half drive to Huntley Ford! More

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Been going here since the one on Route 25 closed. Service is always good and people are friendly. Service is always good and people are friendly. More

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Sales team was not professional, and especially the finance team made my experience disappointing, after only giving them permission to run my credit for my bank of choice, ran it with 6 banks finance team made my experience disappointing, after only giving them permission to run my credit for my bank of choice, ran it with 6 banks More

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I will certainly do business with them again. Amazing service and quick turn-around. Steve kept me well informed. Amazing service and quick turn-around. Steve kept me well informed. More

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Service was good. Everyone was very professional. I would not hesitate to any of my family and friends Everyone was very professional. I would not hesitate to any of my family and friends More

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I purchased a 2019 Audi E-Tron from Huntley Ford on November 16, 2024, and my experience has been extremely disappointing. After the purchase, I discovered several serious issues that were not disclose November 16, 2024, and my experience has been extremely disappointing. After the purchase, I discovered several serious issues that were not disclosed: • Scrapes on the front left bumper, suggesting prior accident damage. • A cracked front bottom grill. • Cracked leather on the interior armrest. • Malfunctioning rear bearings. • A non-functional Acoustic Vehicle Alerting System (AVAS). • A secondary touch screen that doesn’t work, making it impossible to adjust the temperature settings. The car was shown to me at 7:00 PM in the dark, making it difficult to inspect thoroughly. I later learned the dealership did not perform a used car inspection. When I reached out to the salesman about these problems, he seemed dismissive, saying it was “hard to believe” and offering to get repair estimates—issues that should have been addressed before selling the car. More

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Great service. Very professional and friendly. I was kept up to date on service from start to finish. Very professional and friendly. I was kept up to date on service from start to finish. More

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They’re always the best! Courteous, great follow up and will fix my car right the first time! Courteous, great follow up and will fix my car right the first time! More

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