"I had a great experience with Bego and Schomp. No game..."
I had a great experience with Bego and Schomp. No game playing and great communication. They literally delivered my new CX5 to my garage. Would definitely go back.
"I recently contacted the dealership regarding an issue..."
I recently contacted the dealership regarding an issue with a 5 year Crystal Fusion windshield protection plan sold to me by Schomp Mazda and Bego Karalic. The administrator for the plan is Innovative Aftermarket Systems L.P. (IAS). Neither Bego nor the sales manager responded to my communication requests about the issue I was facing.
I recently made a windshield claim which was declined by IAS for making the claim more than 30 days after the windshield indicent. IAS indicated that the contract contained a list of Exceptions that are detailed on page 2. Bego gave me a folder of documents which I kept in the glove compartment, and unfortunately, I never received the Exceptions page. To make matters worse, the contract dictates that if the windshield is not replaced by the policy, the windshield must be replaced by Shortline Mazda in Aurora, CO. When I purchased the car, I had traveled from Oklahoma City to Denver which is an 8 hour drive. Bego was aware during our visit that we lived in OK, and in spite of the travel complication, he recommended the plan for me. Safelite charges about $700 to replace the windshield, and the IAS Crystal Fusion contact cost $1099. So, essentially the price of the windshield will be $1799, and at that price, I could have bought 2.6 windshields.
"I had been looking for a Miata RF for several months to..."
I had been looking for a Miata RF for several months to surprise my Wife with when I came across one at Schomp Mazda. It was a Sunday night when I sent the inquiry on the car and I was pleasantly shocked when Bego Karalic responded THAT NIGHT almost immediately! Bego informed me that the dealership was closed on Sundays and Mondays but said he would contact me Tuesday with the details and photos of the car which he promptly did that Tuesday morning. He was very professional, courteous and thorough throughout the entire purchase. Bego handled the necessary paperwork for the purchase and was instrumental in making the arrangements to ship the car to me 1500+ miles away. Bego is truly a standout employee and an asset to Schomp Mazda, I have dealt with many, many sales people over the years and he is truly a professional! The car arrived on time, as described and was a complete surprise to my Wife! Thank you Bego and I wish you continued success, keep up the great work!
"Easy transaction and Bego was great to work with! Went..."
Easy transaction and Bego was great to work with! Went through the entire process, buy, trade in old vehicle and all the staff I worked with were friendly.
"A comedy of errors- with absolutely no fun"
A one hour sale became over 3 hours and I started with the online sale! They had to have me come back across town 2 months later because the address was not correct and promised the plates would be sent to me. Now 4 months later after I finally get a letter from Colorado about being able to get plates- why the delay? why the months of waiting? Schomp can't answer- they either do not know what they are doing or are unable to follow through with what they should do- a little honesty would go a long way in helping my disgust also!
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"Great experience "
I traded my 2016 in for the new CX-30. I will say the car sells itself, amazing ride with lots of extras to choose from. Bego Karalis, my salesman, made the process of purchasing and financing more than bearable, it was actually enjoyable, as well as fairly quick. Phenomal service, from the moment I walked through the door.
I look forward to going back for service
Everyone at Schomp Mazda was welcoming and convinced me they were genuine. I'm very happy. I will be a returning customer to this and any other Schomp Automotive location.
"knowledgeable and helpful"
We came in to drive two specific cars from the website. Rone was extremely helpful and knowledgeable about the car and its features. He listened to what we wanted and needed in a car for my daughter. He explained all of the safety features as well as the stereo and other "fun" things on the car. He didn't oversell us, but let us make an educated decision. We are very satisfied with the service we received and the car we bought.
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"Low pressure and easy"
I was looking for a specific new Mazda that no dealers in the state had in stock. I contacted Shortline and not only did this find one for me on its way from Japan but they held it for me (something another dealer would not do without a NON-REFUNDABLE deposit). Once it arrived they sent me a photo of it being unloaded from the truck which I thought was a nice touch. It was held so other customers were not even able to test drive it until I looked at it. I took a while looking it over and test driving it before deciding to go ahead with the purchase at the price we already agreed to.
Overall it was a simple, low-pressure, no-hassle purchase with nice sales people.
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