Ben Becker
Ben Becker at St Cloud Toyota

Ben Becker | Page 14

Service and Parts Director

St Cloud Toyota

418 Second Street South
Waite Park, MN 56387

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4.4
251 Reviews

Dealership Experience

26 yrs, 5 mos

4.4

251 Reviews

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251 Reviews of Ben Becker

June 21, 2020

Dealership Rating
Employee Rating

This is my 2nd time leasing a vehicle from St Cloud Toyota. Initially I decided to start my journey with them by how their employees interacted with me at the local gas station where they would fill th More

by ANNA.NACEY
Recommend Dealer
Yes

Other Employees Tagged: Rob Brink , Ethan Kleinschmidt, Tara LeBrun

Jun 22, 2020

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in developing relationships that make a positive difference in our customers' lives. Thank you for continuing to choose St. Cloud Toyota!

June 19, 2020

Dealership Rating
Employee Rating

Took more than 2 hours It was said that we would be able to complete the service within 60 minutes. But it took more than 2 hours about 125 minutes. I believe it is because More

by CJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 19, 2020

St Cloud Toyota responded

We are very sorry to hear that our service department didn't live up to your expectations. We value your feedback and we would like the opportunity to discuss your experience further. Please feel free to contact our Service Manager, Ben Becker, at 320-253-2581 at your earliest convenience.

June 18, 2020

Dealership Rating
Employee Rating

Always a great experience whenever at Toyota. Everyone is friendly and easy to work with. They explain everything to me and give me a heads up for next time. More

by jill.marie94
Recommend Dealer
Yes
Jun 19, 2020

St Cloud Toyota responded

Thank you for taking the time to give us feedback, Jill. We are very sorry to hear about your experience with us. This is definitely not the standard of service we aim to provide. We would like to discuss your experience further. Please call our Service Manager, Ben Becker, at 320-253-2581 at your earliest convenience.

June 15, 2020

Dealership Rating
Employee Rating

Toyota Service Just finished the 100,000 mile recommended services for my 2012 Sequoia. Ben and his service staff are the best. I don't take my car to anyone else. More

by MRH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 16, 2020

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in developing relationships that make a positive difference in our customers lives. Thank you for continuing to choose St. Cloud Toyota!

June 14, 2020

Dealership Rating
Employee Rating

Customer for past 35 years Absolutely the best customer service in our area! Have always been satisfied with communication, service as well as followup. I give St. Cloud Toyota More

by BRUCE33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lori Heinz, Tara LeBrun

Jun 15, 2020

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in developing relationships that make a positive difference in our customers lives. Thank you for choosing St. Cloud Toyota!

June 14, 2020

Dealership Rating
Employee Rating

Wonderful Service experience Service was great. Technician found all the issues I was experiencing and made appropriate recommendations. Repair parts took overnight but my car w More

by ODeano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Pope , Lori Heinz

Jun 15, 2020

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer

May 23, 2020

Dealership Rating
Employee Rating

I had a headlight out and I was due for a pile and filter change and they got me in amd took care of me. I really appreciate the efficient and friendly staff ! More

by LMEHR
Recommend Dealer
Yes

Other Employees Tagged: Dan Pope, Dan Faber

May 26, 2020

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy. Thank you for choosing St. Cloud Toyota!

May 20, 2020

Dealership Rating
Employee Rating

Ben Becker and his team really do take care of the customer. They listen and try to accomplish everything I asked to beyond my expectations. Great communication. Great team. More

by mmarsh5363
Recommend Dealer
Yes
May 21, 2020

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in developing relationships that make a positive difference in our customers' lives. Thank you for choosing St. Cloud Toyota!

May 16, 2020

Dealership Rating
Employee Rating

Great service, great environment. I don't have much to say other than that, as usual, everything was on target -- appointment time, speed of service, friendliness of employees, all exc More

by marge.proell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 18, 2020

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy. Thank you for continuing to choose St. Cloud Toyota!

May 08, 2020

Dealership Rating
Employee Rating

Professional Always professional from employee to manager. Tom comes forward to greet me by name every time I visit and Ben checks in to make sure everything was a More

by CHERIDUBOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Findley, Dan Faber

May 11, 2020

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in developing relationships that make a positive difference in our customers' lives. Thank you for continuing to choose St. Cloud Toyota!

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