Ben Bleed | Page 63

Second car even better experience. This is the second car that I have purchased from Lexus of Rockford and again I could not have had a better experience. The quality of the vehicle is This is the second car that I have purchased from Lexus of Rockford and again I could not have had a better experience. The quality of the vehicle is only eclipsed by the quality of the people. Lexus of Rockford delivers amazing customer service, price, in a quality and friendly atmosphere. Ben Bleed responded to an e-mail inquiry in less that 15 minutes and we made the deal over the phone within 24 hours. The car was all that he told me it would be and more. Great people great place great cars. More

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Great Team!! How many times can you buy the car you love and, at the same time, make good friends? Once, twice in a lifetime? Well, stop by at Lexus of Rockford a How many times can you buy the car you love and, at the same time, make good friends? Once, twice in a lifetime? Well, stop by at Lexus of Rockford and that will become a more frequent event! Chris Beto and Ben Bleed are two exceptional salesmen! They found the exact car I built on line within a week. They pulled me out of my current lease with a different brand. They patiently went through all the details of the deal and looked with me to all the possible options to make it more convenient. They reviewed with me all the features of my new Lexus the day of the pick up. And that always with a genuine smile and the sincere will to be helpful and find the perfect solution for me! Amazing! I walked out the door of Lexus of Rockford with the car I love and an exceptional buying experience. Thanks Beto and Ben! Thanks also to Dave Pearson and John Wegner. Great team!! More

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pretty good experience I was working with Ben. Good experience with him. He was friendly and did what he could to help me get into the car I wanted. The only issue I had I was working with Ben. Good experience with him. He was friendly and did what he could to help me get into the car I wanted. The only issue I had was the cleanliness of the vehicle. I ended up paying well over the cost of a new vehicle for a 2012 and it was not very clean. I was told to come back for a "detail". I am not sure what a normal detail involves, but if I actually paid for it, I would have asked for a refund. When I got the car home I saw all the scratches still left all over it. Also the back floor was filthy. Stains all over. I spent an hour scrubbing them out. There was even a spot where it looked like the previous owner's kid threw up and cleaning that was really nasty. Ultimately I would buy from Anderson Toyota again, but next time I would buy new or really inspect the car before driving off. More

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Great Experience I was car shopping and decided to check out the Lexus IS350. When I walked in Ben Bleed greeted me and we talked about the car and went for a test dr I was car shopping and decided to check out the Lexus IS350. When I walked in Ben Bleed greeted me and we talked about the car and went for a test drive. He was very friendly and informative. I fell in love with the car and decided this was the car I was going to buy. It took a few days and we finally got an offer put together. I also interacted with Dave Pearson who was also great to work with. They did not have the exterior/interior color I was looking for but said they could get it for me. I'm the type of person that would prefer to buy the vehicle off the lot, but I just had to have the color that wasn't available so I agreed and put down a deposit. I admit I was nervous at first about putting down a deposit because of everything you read on the Internet now a days. The process went smoothly and I was very impressed with the way Ben provided me with updates on the status of my car to it's arrival date. I'm a bit particular about my cars and Ben and Dave met every single one of my needs. The day the car arrived I went to sign for it. Ben let me look at the car before he got it ready for me. I worked with John in the finance office and he was very friendly as well. I decided to decline the extras and he respected my decision and the signing of paperwork went very smooth. Ben did an excellent job detailing my car, answering my questions, meeting my needs, and explaining me the functions. I am a happy customer and feel like part of the Lexus family. Before I left I made sure to let Ben and Dave know how appreciative I was with their outstanding customer service. Truly top notch and I would definitely recommend them to anyone looking for a new car. I will be utilizing their car wash Saturdays and their service department. Lexus makes great cars and great people sell them. Next time I need a new car I will be looking for Ben. He's friendly, respects your decisions, delivers on promises, and just great to work with. Keep up the great work! More

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New Infiniti G37 Fantastic experience working with Ben Bleed! Quick and painless. Would definitely recommend to my friends. Matt Jensen and John Wegner were also a Fantastic experience working with Ben Bleed! Quick and painless. Would definitely recommend to my friends. Matt Jensen and John Wegner were also a great help! More

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purchased a used Jeep (which was pre owned by an emplyee) Hello, Purchased a Jeep working with Ben Bleed and Matt Jensen. The Computer system is apparently not working properly remote start does not work, d Hello, Purchased a Jeep working with Ben Bleed and Matt Jensen. The Computer system is apparently not working properly remote start does not work, day lights only work on the driver side, check engine light is always on, phone connects randomly when I am trying to listen the radio rendering hands free feature useless. I have had it in the shop 4 times in addition to the 3 recalls. and the issues cannot be fixed. I am sure they knew these problems when they sold it to me. I realized after I purchased it that paid more for it than I could have in the Chicago area, Not a good or ethical experience. More

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Best Dealership Around Working with Anderson Lexus has been nothing less than excellent. From the time I walked into the showroom and met with Ben till the time I left with Working with Anderson Lexus has been nothing less than excellent. From the time I walked into the showroom and met with Ben till the time I left with my new vehicle it felt like I was surrounded by family. Ben was awesome to work with, taking the time to show me many different cars and answering all of my questions. I was at the dealership most of the day but at no time did Ben seemed rush; always ready to answer more questions. Ben is definitely the person to see for anyone looking for a new car (my family has already bought a couple from him). I also have to mention working with John in finance was pleasurable. Due to a blemish on my credit from 2 years ago I knew that financing would be difficult. John did not let that stop him from getting my paperwork approved. More

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ONE OF A KIND! My husband has been a fan of Lexus of Rockford for 12 years now! I recently became a member of the Lexus family. If I had know what type of customer My husband has been a fan of Lexus of Rockford for 12 years now! I recently became a member of the Lexus family. If I had know what type of customer service I would have received, I would have become a Lexus owner years ago! From the moment you step in the door, to the time you sign your final signature in the finance office….nothing but excellence!! Ben is a excellent sales associate, and my buddy Mike that makes the financial miracles happen….You're the best! Lexisownerforlife# Starla Copeland More

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Dealership experience was great. Purchased a 2014 4Runner from Ben Bleed and have been delighted with the service we received. Mike Parent stayed late with us to finish paperwork. Ho Purchased a 2014 4Runner from Ben Bleed and have been delighted with the service we received. Mike Parent stayed late with us to finish paperwork. Hope they enjoyed Sugar Jones. This was a very pleasant experience. Hope to keep dealing with you. More

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Ben Bleed Excellent Service Ben went above and beyond.I'm very particular when making a purchase and always looking for quality service and product.Ben provided that and more. Ben went above and beyond.I'm very particular when making a purchase and always looking for quality service and product.Ben provided that and more. More

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