Ben Griffith
Ben Griffith at Ed Martin Buick GMC

Ben Griffith

Service Advisor

Ed Martin Buick GMC

9896 N Michigan Rd
Carmel, IN 46032

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4.6
6 Reviews
4.6

6 Reviews

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6 Reviews of Ben Griffith

August 02, 2026

Dealership Rating
Employee Rating

Benjamin has handled my car issues with knowledge, commitment, clear communication, and courtesy. I feel confident leaving my vehicle in his hands after a couple of visits over the same issue. All aro More

by melindaanelis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Laurissa Swinford, Sakia Dudley

Aug 02, 2026

Ed Martin Buick GMC responded

Thank you for your thoughtful review, Melinda, and for choosing us to care for your vehicle. We're delighted to hear Benjamin's knowledge, communication, and commitment gave you confidence throughout the process. We truly appreciate your business and look forward to providing you with the same exceptional service on every visit.

July 18, 2026

Dealership Rating

I would highly recommend Keith Baker for your next vehicle purchase. Keith is very knowledgeable and friendly - a pleasure to work with. This is the third vehicle I have purchased from him. Five pl More

by kittyharrison45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Baker

Jul 19, 2026

Ed Martin Buick GMC responded

Thank you for your review and for your business! We're honored that you've chosen Keith for your last three vehicle purchases. Enjoy your new-to-you Honda, and thank you for your continued trust and recommendation!

June 25, 2026

Dealership Rating
Employee Rating

It was a huge help. The comfort, professionalism, and care with which he treats his customers are truly outstanding. He makes people feel welcome, understood, and confid More

by gestherturcios804
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Casey Price , Yesenia "Yesi" De Leon, Erick Lemus

Jun 25, 2026

Ed Martin Buick GMC responded

Thank you so much for your thoughtful review! We're delighted to hear that our team made such a positive impact on your experience. Providing comfort, professionalism, and genuine care is what we strive for every day. We're especially glad you felt welcomed, understood, and confident throughout the process. Your kind words mean so much to us, and we truly appreciate your trust and support. Thank you for choosing Ed Martin, and we look forward to serving you again in the future!

March 27, 2026

Dealership Rating
Employee Rating

Keith is a no pressure sales associate that can always answer your questions, very quick to get accessories installed before delivery of your vehicle! The Ed Martin GMC parts & service departments are fa More

by thester
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 27, 2026

Ed Martin Buick GMC responded

Thank you for the great review of Keith and for your business. We also appreciate your kind words about our parts and service teams and hope you enjoy your new GMC.

August 14, 2025

Dealership Rating
Employee Rating

Great customer service the dealer really tried his hardest and ended up getting me into the car I wanted recommend to anyone who needs a new car they help and work with you and your budget More

by Mgmtz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Corey Long , Jeremy Johnson

Aug 14, 2025

Ed Martin Buick GMC responded

Thank you for your business and kind review of our team and dealership! We look forward to working with you again in the future.

August 14, 2025

Dealership Rating
Employee Rating

After having dealings with this dealership for a number of years now, I've finally ran into a bit of doubt with it's service dept. But i hate Ray Skillman Buick. Tried buying from them in 2013 and it didn More

by Mr C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonny Goldfinger, Casey Price , Adrienne Hogan

Aug 18, 2025

Ed Martin Buick GMC responded

I'm sorry you were disappointed by your recent service visit and appreciate that you took the time to talk to the Service Manager and Shop Foreman about it. Your feedback will help us improve. Congratulations on your new vehicle, and we look forward to seeing you again!

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