Ben Kirea | Page 13

An Amazing Experience IT WAS WONDERFUL BEN WAS SO HELPFUL AND HAD EVERYTHING READY FOR ME AND I LOVE MY NEW CAR, IT WAS THE FASTEST AND EASIEST TIME I'VE EVER HAD BUYING A IT WAS WONDERFUL BEN WAS SO HELPFUL AND HAD EVERYTHING READY FOR ME AND I LOVE MY NEW CAR, IT WAS THE FASTEST AND EASIEST TIME I'VE EVER HAD BUYING A NEW CAR. HE GOT ME A SUV AND IT'S BLUE MY FAVORITE COLOR. More

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Dirty car Drove 2 hours to see a "Motor Trend Certified" 2017 Ford Edge which obviously had been been recently driven by someone. The car was dirty inside and o Drove 2 hours to see a "Motor Trend Certified" 2017 Ford Edge which obviously had been been recently driven by someone. The car was dirty inside and out, not detailed and had mud on the inside of doors. Garage door opener on the visor and cell phone chargers still plugged in. Tires had uneven wear and body has dings and dents. The mileage was also inaccurate. My wife took a vacation day to make the trip, what a waste of time. We will never go back. More

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Very Impressed with Ricart👍 A big thankyou to Ben Kirea for his professionalism and patience with us! I would definitely come back to Ricart in the future or highly recommend the A big thankyou to Ben Kirea for his professionalism and patience with us! I would definitely come back to Ricart in the future or highly recommend them! More

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Great experience! Ben from Ricart in the Mazda building was so helpful! He was very patient in showing and finding us cars that met our budget. We also appreciated him Ben from Ricart in the Mazda building was so helpful! He was very patient in showing and finding us cars that met our budget. We also appreciated him explaining every step of the car buying process as he went along. We will return for all car buying needs! We love our Chevy Captiva! More

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Great service. Fast and friendly. I visited to test drive cars on a Sunday. Ben was very patient and let me drive multiple vehicles and seemed genuine through the whole experience. I w I visited to test drive cars on a Sunday. Ben was very patient and let me drive multiple vehicles and seemed genuine through the whole experience. I was there less than two hours before I picked out my vehicle. We went over a few details and I was to take delivery the next day. The next day I went in after work. Cass had everything ready and I finished signing and took delivery of my car in less than 30 minutes of arriving. So happy with how prompt and courteous both of the gentlemen were. The only complaint is that the vehicle had floor mats in the pics but when I picked up the vehicle it didn't. When I reached out about it I was told they may have been thrown out because they were too worn. More

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Amazing from Start to Finish From our initial contact with Matt Disbrow to our paperwork signing with Richard Johnson, Ricart delivered an amazing car buying experience. We woul From our initial contact with Matt Disbrow to our paperwork signing with Richard Johnson, Ricart delivered an amazing car buying experience. We would love to especially recognize, sales manager, Jerome Richards. I can't recall a better customer service experience. He was patient and thoughtful. We truly appreciate everything the Ricart family did to get us a great family vehicle!!! Thanks to Ben Kirea for getting us approved at the best possible rate!! Couldn't be happier More

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The turn around On Nov. 4th 2016 I went with my fiancé to buy a new car. We were told a price range and stayed within that. After getting there Ben our sales person a On Nov. 4th 2016 I went with my fiancé to buy a new car. We were told a price range and stayed within that. After getting there Ben our sales person asked what we were looking at and we told him. His words ( that is absolutely doable ) .so we sit down start the paper work . They bring keys for test drive . At this point all is great. Asked us if there were any others we wanted to look into. We told him to other cars and went on test drive. Loved the car we drove . Us now sold on this car. Came back and Ben has another car for us to test drive is we do. Came back from 2nd trip. Talking to Ben . We love the first car. Ben still selling us on first car. Go inside to finish paper work Ben gives us the info on first car to call our insurance company. That's when something happen. Ben comes back starts pushing the second car we drove.??? There was a few issues so we end up having to come back the next morning. Still for some reason pushing the second car. We say we want to buy the first car. Next morning get a call from Ben . Tells us we need 3x the down payment to get the first car.??? What??? Did I mention that the 2nd car while in our price range was more that the first. Now he is going to make a deal take less downpayment for 2nd car which is more expensive. Even worth more on value and resale. I know this sounds great but we didn't want that car . Told them we would have to think about it. Called to talk to a supervisor because it just felt like something was wrong. Supervisor tells us the same thing as Ben. A few hours later the car we wanted was removed from there web sight . Wow. I feel that either someone else wanted same car and was offering more down or they were just trying to push a car on us we didn't truly want. If someone else wanted the car they should have just said that. Don't feel the situation was handled properly. Who wants to settle for what they don't want anyway. Hope who ever has the car takes care of it. Was a nice one. More

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Will Definitely Be Back Purchased used truck, every issue was that was talked about during the purchase was resolved quickly and professionally. No high pressure sales, once Purchased used truck, every issue was that was talked about during the purchase was resolved quickly and professionally. No high pressure sales, once I did the homework on used car interest rates and as is purchasing. I was good to go. The service dept did a fantastic job, I drove around with them explaining the issues I seen and they addressed every single one. I drove almost 2 hours to see what Ricart had, I would do it again in a heartbeat. More

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Liars and Fraudulent So after being pursued I called to get another car from Ricart. Went today only to find out the car they sold me 2 years ago had been in an accident i So after being pursued I called to get another car from Ricart. Went today only to find out the car they sold me 2 years ago had been in an accident in the past and would only give 1500 towards trade. When I bought the car I was told it was a clean Carfax!!!!! So they sold me a car under fraudulent terms AND then would only give me a low amount?! I was told by salesman that the accident hadn't been reported yet. Nice try!! Accident was 2010 and bought the vehicle in 2014!!! NEVER USE RICART!! Call to my attorney is next!! More

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GREAT SERVICE! GREAT CAR! This was an outstanding experience to go to Ricart and speak with Rick Johnson and Ben Kiera they were very helpful in getting me into a vehicle that This was an outstanding experience to go to Ricart and speak with Rick Johnson and Ben Kiera they were very helpful in getting me into a vehicle that was in my budget.A very reliable vehicle. Very clean and low miles. I will let my family and friends know about Ricart and send them your way. Thank you for everything!!!! More

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