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Ben McFarland
658 Reviews
Dealership Experience
10 yrs, 5 mos
Industry Experience
24 yrs, 11 mos
Specialties & Trainings
General Motors Outstanding Product Knowledge and Customer Satisfaction Award
658 Reviews
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658 Reviews of Ben McFarland
January 08, 2026
Honestly I was a little disappointed with the experience. Purchasing the vehicle and the trade in was fair. When it came to signing the paperwork it took about 20 min for one portion then we had to sit in a Purchasing the vehicle and the trade in was fair. When it came to signing the paperwork it took about 20 min for one portion then we had to sit in a waiting area for over 1 hour for someone to finish up the remaining financial portion. We didn't need financing. The title was free and clear on our trade. When we finally got to finish the paperwork it took 10 min maybe. While we were waiting, we counted at least 6 salesman walking around laughing, joking enjoying their day which is fine. But if everyone one of them were making a sale I can not imagine how much longer our wait would have been. I know we were fortunate that it only took a little over an hour because we essentially got put in front of someone else who had been waiting. I think they can definitely add more employees to the financial department to help with the overall experience. I would go back here, but I would most likely purchase online to avoid this situation. More
by info@hwcconcrete.com
Verified CustomerOther Employees Tagged: Bryan Ogle, Greg Beye
January 08, 2026
It was a pleasure doing business with them . Very professional. I will go to them for vehicles again in the future. Very professional. I will go to them for vehicles again in the future. More
by RGMTNRYDR
Other Employees Tagged: Bart Anderson, Greg Beye
December 30, 2025
Because of their employees and excellent customer service, I will always continue to return to Sapaugh’s. service, I will always continue to return to Sapaugh’s. More
by DJCLERK
Other Employees Tagged: Dave Walker, Logan Cash
December 24, 2025
Everyone was very friendly. The whole transaction was very smooth, I did not feel like my time was wasted. The whole transaction was very smooth, I did not feel like my time was wasted. More
by STKOVERSTREET
Other Employees Tagged: Al Vincent
December 21, 2025
My salesman is the best I would recommend him to everyone we have used him for years we have used him for years More
by CHRISCLAPP73
Other Employees Tagged: Mike Daugherty
December 14, 2025
Everyone was very friendly and easy to work with. Highly recommended. Make an appointment first. Highly recommended. Make an appointment first. More
by TERRYS36
Other Employees Tagged: Leslie Sheldon, Logan Cash
December 08, 2025
Outstanding experience. Quality people. Make you feel that you are the most important customer. Never felt rushed. Quality people. Make you feel that you are the most important customer. Never felt rushed. More
by JOESTROHM
Other Employees Tagged: Rich Konold, Joe Clemens, Greg Beye, Logan Cash
December 05, 2025
Everything went well except our paperwork was messed up. Jessica & Ben got it straightened up for us. Jessica & Ben got it straightened up for us. More
by PCHEMI2112
Other Employees Tagged: Jessica Barnett, Mike Brockman
December 04, 2025
The salesman was great. Made the purchase of the vehicle very smooth and easy. All of the staff that we encountered were very friendly and helpful. Made the purchase of the vehicle very smooth and easy. All of the staff that we encountered were very friendly and helpful. More
by DINO_SANCEGRAW
Other Employees Tagged: Rick Gerber, Rick Murray
November 22, 2025
Ben is by far the best sales manager I have ever worked with. He truly makes the car buying process easy. with. He truly makes the car buying process easy. More
by SHANEFRED321
Other Employees Tagged: Bart Anderson, Dave Fisher, Steve Ermer, Mike Daugherty, Steven Charleville, Greg Beye, Jessica Barnett, Austin Dudgeon, Logan Cash
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