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Ben Streitmatter
Ben Streitmatter at Bob Rohrman Toyota

Ben Streitmatter | Page 6

Finance Manager

Bob Rohrman Toyota

3900 South Street
Lafayette, IN 47905

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150 Reviews
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150 Reviews

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150 Reviews of Ben Streitmatter

September 22, 2022

Dealership Rating
Employee Rating

Extremely knowledgeable and friendly. They took care of all of the work professionally and as promised. More

by BOBEHLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Thompson , Spencer Anderson, Sonya Johnson, Mason Schutz

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Sep 25, 2022

Bob Rohrman Toyota responded

Bob, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 17, 2022

Dealership Rating
Employee Rating

This place is the worst place ever they over charge you and take money for things that do not need fixed. They brake more then they help More

by sc1698
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: ZAC KINCH , Mason Schutz

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Sep 19, 2022

Bob Rohrman Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards. Are you willing to share more? We can’t assist your poor experience without getting more specific details? We are sure we can correct the situation with more information. Thank you.

Sep 19, 2022

sc1698 responded

Everything I had a problem with was addressed when I had the problem. Just because you want to look good like you are trying does not mean it is happening. I had to have my bill corrected twice and then had a manager harassing me about paying it after it was paid. No apology for that either. Anyone that uses this place make sure you double check your bill to your quote. I would recommend using anywhere but here!

September 15, 2022

Dealership Rating
Employee Rating

Muy buen servicio ayudan en todo lo que pueden y siempre te atienden de lo mejor More

by Luisr3003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Thompson , Sonya Johnson, Mason Schutz

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Sep 15, 2022

Bob Rohrman Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 14, 2022

Dealership Rating
Employee Rating

It is not like any service department I have ever dealt with. Everyone seems to do their own thing. More

by Bdemt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Thompson , Sonya Johnson, Mason Schutz

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Sep 15, 2022

Bob Rohrman Toyota responded

We appreciate your business and our entire dealership team looks forward to serving you with all of your automotive needs.

September 11, 2022

Dealership Rating
Employee Rating

We are always treated like we are the most important customer that they have. We have always had the vehicles that we purchased there serv More

by Mr. T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chuck Austin, Larry Thompson , Sonya Johnson, Mason Schutz

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Sep 12, 2022

Bob Rohrman Toyota responded

Thank you for choosing Bob Rohrman Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 06, 2022

Dealership Rating
Employee Rating

Professional service center. Comfortable waiting area. Keep you up to date on progress of repair or service. More

by dnr312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mason Schutz

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Sep 07, 2022

Bob Rohrman Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 05, 2022

Dealership Rating
Employee Rating

Do you know it’s explain things. It’s because I know things about vehicles but I have things to prove they need to be fixed More

by WHEELER.Joyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mason Schutz

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Sep 06, 2022

Bob Rohrman Toyota responded

Joyce, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 02, 2022

Dealership Rating
Employee Rating

Happy with salesman. I feel cheated in the way my trading was handled. The phone calls were not returned promptly. More

by AC5SALTER
Customer Service
Friendliness
Price
Recommend Dealer
No
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Sep 08, 2022

Bob Rohrman Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

August 28, 2022

Dealership Rating
Employee Rating

Everything was awesome right from checking to finally getting my vehicle back. I am happy with the service. More

by Akash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 29, 2022

Bob Rohrman Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Toyota.

August 26, 2022

Dealership Rating
Employee Rating

My car had an issue with paint. They took care of it professionally. I appreciate it. More

by jhyunc74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eli Qaahr

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Aug 29, 2022

Bob Rohrman Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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