Ben Whitney | Page 2

Our sales representative was Ben Whitney. He was great and made us feel very comfortable with the leasing process. William Sullivan, the person who guided us through the lease documents, wa He was great and made us feel very comfortable with the leasing process. William Sullivan, the person who guided us through the lease documents, was equally as great. In fact, EVERYONE at Copeland Chevrolet Hyannis treated us very well! More

by dmr_legal Verified Customer Verified Customer

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We felt comfortable and relaxed during the whole process! Never felt pressured to make a quick decision A very pleasant experience Never felt pressured to make a quick decision A very pleasant experience More

by seltzer611 Verified Customer Verified Customer

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So, the best car store I've seen so far Thank you all for everything for everything More

by leo.santos81 Verified Customer Verified Customer

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I dropped off a new car, that left the lot with a side sensor warning, on Thursday and was told at the end of the day it was not fixed and no loaner car was available. I left the car at the dealership an sensor warning, on Thursday and was told at the end of the day it was not fixed and no loaner car was available. I left the car at the dealership and heard nothing on Friday. Saturday I called and someone took a message and said someone would call me back. No one did. On Monday at 4:00 PM I was informed that the car was not fixed. On Tuesday I went to the dealership around 4:00 PM not knowing if the car was fixed and was informed that they were just finishing the repair. In summary, a new car left the lot with a defect and it took four working days to get fixed and the communication about the status of the vehicle was horrible. I felt this vehicle had no priority in your organization and was a secondary consideration for a repair. Needless to say I was quite disappointed and I question my ongoing usage of your repair services. I wrote a similar note to another survey for the dealership and wondered if I would ever hear from someone about my comments. Same is true with this survey and if I will ever hear from someone on a follow-up, at least to acknowledge that you have seen my comments. More

by jecna Verified Customer Verified Customer

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My experience was an Efficient, clean, friendly, accessible and organized service. Everything reset on vehicle as it should be. accessible and organized service. Everything reset on vehicle as it should be. More

by tobeyconst Verified Customer Verified Customer

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Great selection. Seemless service with attention to detail. I’ve recommended them to my friends Seemless service with attention to detail. I’ve recommended them to my friends More

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Andrew Beard was excellent to work with. He made this purchase seemless and without difficulty. He made this purchase seemless and without difficulty. More

by Perryt Verified Customer Verified Customer

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Very knowledgeable and helpful sales and service staff ! Simple and timely visits to get things done ! Simple and timely visits to get things done ! More

by CAHALABCB Verified Customer Verified Customer

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Sales staff courteous and helpful to the customer. Quick to respond to questions. Honest in determining final price. Quick to respond to questions. Honest in determining final price. More

by lopes0 Verified Customer Verified Customer

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With a #1 rated dealership for auto’s one would wonder why can the service department not follow suit.. customer service is important over all I am pleased with the outcome why can the service department not follow suit.. customer service is important over all I am pleased with the outcome More

by MFRANCAPE Verified Customer Verified Customer

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