Hephzibah Harris
Hephzibah Harris at Copeland Chevrolet Hyannis
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Hephzibah Harris

Service Advisor

Copeland Chevrolet Hyannis

22 Ridgewood Avenue
Hyannis, MA 02601

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4.6
199 Reviews

Dealership Experience

2 yrs, 4 mos

Industry Experience

11 yrs, 4 mos

Languages Spoken

English English

4.6

199 Reviews

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199 Reviews of Hephzibah Harris

April 22, 2024

Dealership Rating
Employee Rating

Nice enough people but did a poor job on my truck. Pass side cover not properly installed and dash light still on. More

by D_spock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 22, 2024

Copeland Chevrolet Hyannis responded

Mr. Spock - Our apologies for the cover and dash light. I'd love the opportunity to be able to access your records and see how we can help assist you, however I'll just need your invoice number to help verify your transaction and review the details. Please feel free to share that with me at your convenience. I look forward to connecting soon! Bryan Scarpellini - Managing Partner bryan@countoncopeland.com

March 15, 2024

Dealership Rating
Employee Rating

The dealership was clean. And people were friendly. The sevice was great and fast. Would highly this dealership. More

by RRDH8140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 15, 2024

Copeland Chevrolet Hyannis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Bryan Scarpellini Managing Partner

March 10, 2024

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Very professional, the whole team is like a well oiled machine , and Brian was involved in the process from start to finish. Highly recommend Copeland. More

by cheekks71
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2024

Copeland Chevrolet Hyannis responded

We are very happy to hear that Brian provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Bryan Scarpellini Managing Partner

February 07, 2024

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H. My service adviser was outstanding ! Efficent, friendly and professional . Service was completed on time and under the estmate it doesn't get better than that . More

by RSARSENEAUX
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sarah Colby

Feb 07, 2024

Copeland Chevrolet Hyannis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Copeland Chevrolet Hyannis. Bryan Scarpellini Managing Partner

February 06, 2024

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Employee Rating

Service was great. Everything came back done as I wanted it. Would use them again More

by Ethanpoulin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sarah Colby

Feb 06, 2024

Copeland Chevrolet Hyannis responded

Ethan, We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Bryan Scarpellini Managing Partner

February 06, 2024

Dealership Rating
Employee Rating

Service dept and parts dept A + Always keep you informed and very professional The service dept does a great job The parts dept does a great job also More

by AP6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Scarpellini

Feb 06, 2024

Copeland Chevrolet Hyannis responded

Thanks for sharing your thoughts about your experience with Copeland Chevrolet Hyannis. We appreciate your business and hope to see you again soon! Bryan Scarpellini Managing Partner

January 26, 2024

Dealership Rating
Employee Rating

Excellent service got my truck right on and repaired so I could pick it up after work More

by pdw7777777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 28, 2024

Copeland Chevrolet Hyannis responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Copeland Chevrolet Hyannis, we look forward to having you as a valued customer for many years to come! Bryan Scarpellini Managing Partner

January 25, 2024

Dealership Rating
Employee Rating

Great experience from George in sales to bill in finance it was painless and efficient use of my time. They explained my lease return but out in easy to understand terms and as well but g my new 2024 trax.i More

by Geoffrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Mignosa, Sarah Colby , William Sullivan in finance

Jan 26, 2024

Copeland Chevrolet Hyannis responded

Thank you for taking the time to share your feedback with us, Geoffrey. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Bryan Scarpellini Managing Partner

January 16, 2024

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Employee Rating

My car was fixed on time and done well. They kept me up to date, daily on parts arrival and installation. More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2024

Copeland Chevrolet Hyannis responded

Thank you for taking the time to share your thoughts on working with our team, Jack. We're glad to hear we delivered such a great experience! Bryan Scarpellini Managing Partner

January 16, 2024

Dealership Rating
Employee Rating

They said they put in a new unit an did not I put a red mark in the far corner an the guy told me he needed my cell to hook up the Bluetooth an it's funny my Bluetooth worked an I had my cell. More

by STRIPERS-R-US
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 19, 2024

Copeland Chevrolet Hyannis responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something Hephzibah can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Bryan Scarpellini Managing Partner

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