Benjamin Stein

Had a problem on a lease end excessive wear and use but the management was helpful in resolving our issues. the management was helpful in resolving our issues. More

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Third new car we purchased from this dealer. Think that says it all. Best Volvo dealer Think that says it all. Best Volvo dealer More

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5th purchase always fair prices and best sales advice. great service department as well.Dave j great salesman great service department as well.Dave j great salesman More

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Terrible sales Managment Benjamin Stein should be removed from his position. He is not a leader that I would ever work for or recommend and friends/family to buy from. He said Benjamin Stein should be removed from his position. He is not a leader that I would ever work for or recommend and friends/family to buy from. He said to me personally that he “does not need me as a customer and hopes that I never return to HIS dealership ever again”. Several things to point out; A. Ben does not own the dealership, therefore he should never call it “His dealership”. Ownership should know about this as he is representing himself falsely. B. Any leader knows that you don’t make statements like the one he did. His words impact more than just me as a consumer. They impact everyone I come in contact with as I now take every opportunity to share this negative example of lack of leadership. C. Take some ownership of your emotions. How anyone can make a statement like this and then not realize the err of his words is incomprehensible. Own up to your mistake. A true leader would. I could go on and on about Benny, but honestly he’s not worth it. My recommendation is to at the very least demote him from sales to car wash attendant, that way he has no further interaction with customers. More

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Lease renewal Keystone provided excellent service. The experience replacing an existing lease with a new lease was perfect: no hassle, no pressure, engaging yet inf Keystone provided excellent service. The experience replacing an existing lease with a new lease was perfect: no hassle, no pressure, engaging yet informative. First class outfit. First rate experience. More

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Exceptional Customer Service. Dave's commitment to service, matching customer preferences with inventory, follow-through and unrelenting attention to detail and accuracy, make a ca Dave's commitment to service, matching customer preferences with inventory, follow-through and unrelenting attention to detail and accuracy, make a car purchase experience remarkable. He repeatedly earns our trust and maintains the highest level of ethical, considerate sales approach. Our family has been a loyal customer (multiple purchases/leases) for over a decade. Dave and the team at Keystone Volvo are exemplary and a joy to work with. More

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Best car buying experience! We originally came in wanting to trade our 2010 XC90 that had 120,000 miles. We were treated very courteously and professionally by all involved in t We originally came in wanting to trade our 2010 XC90 that had 120,000 miles. We were treated very courteously and professionally by all involved in the sales process. We ended up purchasing a new XC60. Later in the day, we decided to trade in our 2012 BMW 5-Series for a new S60. Every step of the process was pressure-free and therefore, stress-free. We highly recommend Keystone Volvo. More

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A great experience My wife and I were in a search of a luxury 7-seater SUV and were actually just doing our due diligence, test driving all the different 7 seaters. Afte My wife and I were in a search of a luxury 7-seater SUV and were actually just doing our due diligence, test driving all the different 7 seaters. After our initial test drive at Keystone Volvo of Berwyn, we did not expect to come back. However, our interactions with Alan Kirsch suggested that he heard both our interests and concerns about what we were looking for in a car and wanted to work with us to find a good fit. That encouraged us to come back for a longer test drive including highway driving. Alan was patient and straightforward with us, yet engaging and responsive to our car needs. The staff at Keystone are truly "no pressure, no hype," but that does not mean that they are inattentive. They are very much attentive and responsive. We ended up with an XC90 T8 Inscription Hybrid and could not be happier with both the car and the price we paid for it. It is a certified pre-owned stunner, owned for less than a year. Benjamin Stein, owner and sales manager, was impressive. We found him to be open, honest and directly responsive to all our questions related to the transaction and equally knowledgeable about the vehicle and its technology. Working with him to finalize the deal was smooth and seamless. We arrived an hour before closing time and did not finish until well after closing. Yet, we never felt rushed. Even after the deal was done, Both Ben and Alan stayed with us to ensure we understood the car and its new technology well enough to drive home confidently that evening. We left feeling as if we had established what will be a positive, long term relationship with the dealership. More

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3 cars purchased at this dealership All around wonderful experience, Purchased a total of 3 Volvos over the years! Purchased a XC90 on 7/31/2017 from Alan Kirsh. He was super customer fr All around wonderful experience, Purchased a total of 3 Volvos over the years! Purchased a XC90 on 7/31/2017 from Alan Kirsh. He was super customer friendly and made the car buying experience a pleasure! The service department is the best!!! More

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Highly professional This has been the best car buying experience for me---absolutely flawless. Alan Kirsch is the best in the business----hard working, great customer f This has been the best car buying experience for me---absolutely flawless. Alan Kirsch is the best in the business----hard working, great customer focus and very knowledgeable. (Now if I can only get Keystone to help me "slosh" through the manuals without falling asleep!!! ) More

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