Berenyse Miramontes

The original sales person and finance person I talked to were not available the day a came back to purchase my vehicle. The original two were nice enough, the person I had an appointment with to finalize th were not available the day a came back to purchase my vehicle. The original two were nice enough, the person I had an appointment with to finalize the purchase, was too busy to help us. Erica stepped in, and basically ignored us for 2 hours. All I had to do was pay and sign papers so I could go home. I had a 2 hour drive ahead of me. They decided to literally help everyone else in the store before giving me anything else to sign. I stress again, I had an appointment scheduled. I never even saw anyone from finance until it was time to hand over the money. They had to be reminded several times about things like, I owed them money for making an extra set of keys, that we had already put cash down to hold the vehicle and it was to be applied to our cash down, and that I need to plates off my trade in. They took 2 hours to take money and sign papers then sent us home (after dark)and I found out the headlights weren't working and had to go straight to a parts store to buy new bulbs. We were at the dealership till closing so they left before I realized the lights weren't working and I couldn't go back. I am so xxxxxx at this whole experience. More

by CDELANEY9909 Verified Customer Verified Customer

Report | Print

Very helpful with the purchase process. Berenyse and Erin were great to work with. Great Berenyse and Erin were great to work with. Great More

by mhalleygrandma1 Verified Customer Verified Customer

Report | Print

Very easy to work with Done Friendly, accommodating answered all our questions Agreed Thank you answered all our questions Agreed Thank you More

by gtgeisert Verified Customer Verified Customer

Report | Print

Went pretty quick, approval was quick and painless Nice people and plenty of waiting space people and plenty of waiting space More

by nick.cowart08 Verified Customer Verified Customer

Report | Print

This is our second car from this dealership and everyone is so helpful and professional.. wonderful place for anyone looking for a reliable vehicle is so helpful and professional.. wonderful place for anyone looking for a reliable vehicle More

by bruellisauer17 Verified Customer Verified Customer

Report | Print

Great customer services Very clean investment, Felt like family while shopping for a new vehicle. Lot techs very respectful family while shopping for a new vehicle. Lot techs very respectful More

by lilash620 Verified Customer Verified Customer

Report | Print

Good prices and great customer service I would recommend them to anyone who is looking for a vehicle them to anyone who is looking for a vehicle More

by amylea7139 Verified Customer Verified Customer

Report | Print

Excelente thanks Very excellent service, I recommend it, thank you Very grateful Thank you so much thank you Very grateful Thank you so much More

by Guillermobaquiax21 Verified Customer Verified Customer

Report | Print

Great and friendly service. Staff was attentive and polite. The overall experience was pleasant and smooth Staff was attentive and polite. The overall experience was pleasant and smooth More

by 87kyled Verified Customer Verified Customer

Report | Print