Bernalson Douze

I really like coming to Jeep the staff is very professional friendly and helpful. I had a wonderful experience. professional friendly and helpful. I had a wonderful experience. More

by SHERRY-ALI70 Verified Customer Verified Customer

Report | Print

Great customer service. Attentive and made sure I was taken care of. Exceeded my expectations Attentive and made sure I was taken care of. Exceeded my expectations More

by vereen88 Verified Customer Verified Customer

Report | Print

In regards to the dealership, the person that checked me in was spectacular the mechanic went above and beyond doing the oil change and checking the car over very thoroughly very efficient promising in an h in was spectacular the mechanic went above and beyond doing the oil change and checking the car over very thoroughly very efficient promising in an hour and a half. It took less than one hour extremely professional very nice team in regards to the checkout process the cashier and head cashier very disappointing. I understand the credit card fees so I offered to pay in cash to avoid a 3% fee and they don’t have cash and they’re not going to be able to give me my change back And not very pleasant when they said that took extended period of time to get the correct change back because it was unacceptable again cashier cashier and the assistant, both female and the male extremely unfriendly More

by Weebagit Verified Customer Verified Customer

Report | Print

Always an amazing experience here. The entire staff goes above and beyond. Cannot say enough good things about this dealership. The entire staff goes above and beyond. Cannot say enough good things about this dealership. More

by vanessavaporis Verified Customer Verified Customer

Report | Print

Outstanding customer service! Staff is very nice and helpful. This dealership is the best place to have your car serviced. Staff is very nice and helpful. This dealership is the best place to have your car serviced. More

by faromy126 Verified Customer Verified Customer

Report | Print

Excellent and friendly service Very knowledgeable the gentleman who fixed my gladiator very happy Thanks gentleman who fixed my gladiator very happy Thanks More

by lilimesa72 Verified Customer Verified Customer

Report | Print

This location always does great with service. Usually it’s really quick and they work with you. Usually it’s really quick and they work with you. More

by JaysonForbes Verified Customer Verified Customer

Report | Print

My service advisor Douze was terrific. He kept in contact with me throughout the process and was very helpful. Thank you! He kept in contact with me throughout the process and was very helpful. Thank you! More

by prazak99 Verified Customer Verified Customer

Report | Print

It’s impossible to get anyone to answer a phone in the service department. And after a $1300 starter installation, they had the nerve to charge me $50 for an oil change. I am interested in getting a new G service department. And after a $1300 starter installation, they had the nerve to charge me $50 for an oil change. I am interested in getting a new Grand Cherokee but I will have nothing to do with that dealership. More

by jackpotkathy Verified Customer Verified Customer

Report | Print

Fabulous loved the whole team. Especially Federico who Super knowledgeable and working with an efficient team. Straight to the point. They listen to the needs and demands of the cl Especially Federico who Super knowledgeable and working with an efficient team. Straight to the point. They listen to the needs and demands of the clients and work all around the clients satisfaction and benefits. I had a great deal with Hollywood Jeep Chrysler and I’m telling all my colleagues about it. The car (Grand Jeep Cherokee Laredo) was exactly what I was looking for in matters of budget safety and luxury. Thanks to the finance department handled by JC who was working his best with Capital one and made my life and all the hassle of the process and paperwork easy. The one who made that joined venture deal with Capital One is genius. More

by Corine EL NEMS Verified Customer Verified Customer

Report | Print