Bruno Caldas

GREAT EXPERIENCE AT HOLLYWOOD JEEP NICK BURBA AND TEAM WENT ABOVE AN BEYOND TO GET THIS DONE. THANKS ALOT WENT ABOVE AN BEYOND TO GET THIS DONE. THANKS ALOT More

by patslyfe83 Verified Customer Verified Customer

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I had asked the jeep service department to look at the following concerns I had . The car is reflecting this on the lights I was told none of the following was wrong and I had to go to advance auto parts following concerns I had . The car is reflecting this on the lights I was told none of the following was wrong and I had to go to advance auto parts to place the machine and was given documentation to reflect ABS Light: The orange ABS letters are lit, indicating an issue with the Anti-lock Braking System that requires diagnostic checking. Brake Warning Light: The red BRAKE text is illuminated, which typically signals that the parking brake is engaged or that there is low brake fluid / a hydraulic system fault. Seatbelt Reminder: The red seated passenger icon with a belt across is lit because a seatbelt is unbuckled. Check Engine Light: The yellow engine outline icon is illuminated on the lower right panel, pointing to an emissions or powertrain issue stored in the computer. ESP/BAS Light: The orange ESP/BAS indicator is lit, indicating a fault or deactivation in the Electronic Stability Program and Brake Assist System. When I requested the mpi it is because of these issues I had concerns about . Air Conditioning: The AC system is still blowing hot air and requires proper diagnosis and repair. Vehicle Alignment/Pulling: While driving, the vehicle continuously pulls to the right. Suspension & Braking Concerns: As previously requested, please thoroughly inspect the brakes, axles, and tie rods, as these components are critical to addressing the vehicle pulling to the right and ensuring safe operation. I had to take it to advanced and the findings were The following Vehicle Information: 2008 Jeep Wrangler Unlimited (Odometer: 125,243 mi) scanned on September 1, 2026. Emissions & Check Engine Status: Both emissions and the check engine light failed status, noting the vehicle is "NOT READY" and likely to fail an OBD-based emissions test. Primary Diagnostic Trouble Code: Code P0306 is confirmed, indicating that Cylinder 6 has experienced too many misfires within a predetermined period. Recommended Repair: The report specifically directs to Replace Ignition Coil(s). Secondary Codes: Confirmed codes include P0306 and P0058, with pending codes including P0306, P0058, and P0151. How did jeep missed all of this information from it being at your facility since August 27 -September 1,2026 More

by Hector Verified Customer Verified Customer

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Very good service fast and and take care of me very good with respect love my my service advisor with respect love my my service advisor More

by ronnyenvogue1 Verified Customer Verified Customer

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Beyond bad phone system! Insulting! I can't blame the service writer but how management allows a xxx phone system to destroy customer service should be criminal!!! Insulting! I can't blame the service writer but how management allows a xxx phone system to destroy customer service should be criminal!!! More

by NKLEINMA Verified Customer Verified Customer

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Bruno Provided exceptional service Followed up With me With the status of my car and made sure everything was done properly with good effective communication With the status of my car and made sure everything was done properly with good effective communication More

by Acajuste123 Verified Customer Verified Customer

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Bruno took great care of me, as did Allison. Your service & customer service folks are great! Your service & customer service folks are great! More

by algladney0 Verified Customer Verified Customer

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Great customer service, professionalism and services completed in a timely manner Appreciate the warm and friendly approach completed in a timely manner Appreciate the warm and friendly approach More

by melissagutierrez247 Verified Customer Verified Customer

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Very nice and on point with my car . All the staff was very nice All the staff was very nice More

by shirleygomez70 Verified Customer Verified Customer

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Well Bruno and Allison is the best there the reason I come back My past experiences was horrible but Bruno and Allison made sure I was treated like a love one come back My past experiences was horrible but Bruno and Allison made sure I was treated like a love one More

by BISHOP Verified Customer Verified Customer

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Bruno went the extra mile to make sure the issues with my jeep were taken care of as quickly as possible jeep were taken care of as quickly as possible More

by jason.mays954 Verified Customer Verified Customer

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