Bernard Bertsch

We had a great sales experience at Route 46 Nissan. Our salesperson George Mack and Bernard Birtsch were very helpful and patient with all of our questions. In the end they provided us with a great car Our salesperson George Mack and Bernard Birtsch were very helpful and patient with all of our questions. In the end they provided us with a great car and deal. The process was smooth and would highly recommend them to anyone looking for a Nissan. This is a great dealership with honest workers. We lover our new car! More

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I went to this dealership to test drive & purchase a car I saw online. Once I said I wanted to purchase it & started doing the paperwork, SUPRISE there was an add'l $4000 charge for their warranty. Told the I saw online. Once I said I wanted to purchase it & started doing the paperwork, SUPRISE there was an add'l $4000 charge for their warranty. Told them I didn't want it because it was only 2 yrs old & still had factory warranty. Long story short we ended up negotiating the warranty down to $2000 & I bought the car. I take full responsibility for how the final transaction went down - If I had done more research I would have seen in the reviews that this was a common bait & switch technique of theirs. I would have been prepared to walk away but I committed the other sin of becoming attached to the car because it was exactly what I wanted. Then after we agreed on a deal they kept us waiting for over 2 hrs to do the financing. I would never purchase another car from them. Buyer be VERY Ware. More

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Bernard Birtsch and George Mack took great care of me! They are both great, helpful, and professional. I got everything that I needed and finalize my purchase, from my lease. I would definitely recommend They are both great, helpful, and professional. I got everything that I needed and finalize my purchase, from my lease. I would definitely recommend this dealership, for its easy location, service, and friendliness! You can not go wrong!!! (everyone is friendly that works there) More

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George Mack and Bernard Birtsch were great. Finance dept was well organized and professional. Gave a great deal to buy out my lease, with some extras! Everyone there, are friendly and knowledge Finance dept was well organized and professional. Gave a great deal to buy out my lease, with some extras! Everyone there, are friendly and knowledgeable. I have gotten 3 cars there and do my service there as well. It’s close by and very convenient. It’s a great dealership! More

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scam artists. .the hidden fees are an embarrassment…8k on top of the sticker price….i havent dealt with honest nissan dealer in years .the hidden fees are an embarrassment…8k on top of the sticker price….i havent dealt with honest nissan dealer in years More

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George Mack and Bernard Birtsch were so helpful in finding a new car that was perfect for me! Thank you so much!!! I love my new Jeep Compass! finding a new car that was perfect for me! Thank you so much!!! I love my new Jeep Compass! More

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I walked in to Route 46 Nissan after going to other dealerships. I was greeted immediately by George Mack and instantly knew if I was going to buy it was with him. George answered all my questions an dealerships. I was greeted immediately by George Mack and instantly knew if I was going to buy it was with him. George answered all my questions and concerns and showed me many cars in my budget. Once I selected a car I met Bernard Birtsch who helped close the sale. The two of them were very professional and nice. I recommend using this dealership for any new or used car purchase. More

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I met with George Mack at the dealer late in the afternoon on a Saturday, and I was very impressed with how straightforward and kind George is. While there, I took two different small SUVs out for t afternoon on a Saturday, and I was very impressed with how straightforward and kind George is. While there, I took two different small SUVs out for test drives to get a feel for how each drove. George did an excellent job of highlighting the differences between the two vehicles for me. I realized in his 40+ years of selling cars, George Mack has a very good grasp of the nuances of each model. I would recommend a visit with George Mack and his manager, Bernard Birtsch if you are interested in buying or leasing a vehicle. They have numerous brands available and a very healthy inventory of well-priced, lower-mileage cars ready to go. More

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Excellent service would recommend them to anyone looking to buy or lease a Nissan. We have dealt with them for over 10 years with no complaints . to buy or lease a Nissan. We have dealt with them for over 10 years with no complaints . More

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We purchased a pre-owned Nissan Rogue in February 2025. 93 days later and 900 miles, the car was showing numerous error messages, so we brought it in for service. The service department told us that a soft 93 days later and 900 miles, the car was showing numerous error messages, so we brought it in for service. The service department told us that a software update defect was causing battery issues and that WE needed to pay to replace the battery (upwards of $600) for an update that they neglected to do prior to selling us the vehicle. This was not our fault, and after several phone conversations and a negative review, the dealership replaced the battery at no cost to us. They just asked that I update my one-star review. I chose not to immediately do that so we could confirm that the problem was properly fixed. Needless to say, one month later, all of the same error messages appeared. Glad we didn't pay for that battery they tried to force on us. We discovered that the rear hatch was leaking water (again, something that should've been found during the inspection prior to the sale). A little over three weeks later, the dealership STILL has the car. Now the story is that the leak is shorting out wires and causing the errors (guess it wasn't that battery after all). I can't even begin to tell you how many times I've called for updates and was told "I'm waiting for my manager to get back to me" or no follow up at all. Then I was told that they're considering a few options. One option is to replace the rear window and do a leak test, otherwise there's a leak in the hatch. I was told that the warranty does not cover leaks, and I made it VERY clear that I will not be paying for something that they did not properly inspect. I was told that the hatch replacement could cost $4,000, but "they don't expect me to have to pay that." During this process, George, our salesman, called me to see if I knew of anyone in the market for a car. Ha! How quick he is to sell a car but doesn't help when we're told to go back to our salesman to assist in the matter. I would never recommend this dealership and regret buying a Nissan. I'll be calling corporate again to file another complaint. More

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