Check out Bernard Jones's reviews on DealerRater

August 10, 2023

Dealership Rating

Employee Rating

Daquan is a good a good agent. He help me a lot. I appreciate him for that. He help me a lot. I appreciate him for that. More

by Fredonazaire

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Alexander Saraullo , Daquan Fudge, Steve cromartie

Helpful 0

Report | Print

Aug 11, 2023 -

Pacifico Ford responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 03, 2023

Dealership Rating

Employee Rating

This dealership is very up to date with everything the people are very nice they help u with everything love it here thank u people are very nice they help u with everything love it here thank u More

by nancy 3

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Daquan Fudge

Helpful 0

Report | Print

Aug 07, 2023 -

Pacifico Ford responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 19, 2023

Dealership Rating

Employee Rating

I have been a loyal customer for over 15 years and I am pleased with your service. Your sales associate Daquan Fudge was very attentive and have made it a pleasurable experience. I was so impressed that d pleased with your service. Your sales associate Daquan Fudge was very attentive and have made it a pleasurable experience. I was so impressed that during the sales process I and my wife purchased a second vehicle also. I commend this young man for trying to assure that we had a stress-free sales experience. Kudos to hkm for his care and to Pacifico for employing such a personable young man. More

by Gravesbigbear

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Daquan Fudge

Helpful 0

Report | Print

Jul 19, 2023 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 15, 2023

Dealership Rating

Employee Rating

Dequan followed through on every promise when it came to my purchase. I love my new car and i feel confident that if anything goes wrong i can contact him. Thanks Daquan for excellent customer service my purchase. I love my new car and i feel confident that if anything goes wrong i can contact him. Thanks Daquan for excellent customer service More

by ginger1004

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Daquan Fudge

Helpful 0

Report | Print

Jul 17, 2023 -

Pacifico Ford responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 14, 2023

Dealership Rating

Employee Rating

THIS IS OUR 4TH FOR SUV THAT WE HAVE PURCHASED FROM NESL AND HIS TEAM IN THE LADT 12 YEARS .PREVIOUSLY WE LEASED THIS TIME WE PURCHASED . THIS IS OUR THIRD EXPLORER. WE LOVE THIS PRODUCT NEAL IS MORE LIKE AND HIS TEAM IN THE LADT 12 YEARS .PREVIOUSLY WE LEASED THIS TIME WE PURCHASED . THIS IS OUR THIRD EXPLORER. WE LOVE THIS PRODUCT NEAL IS MORE LIKE A FRIEND NOW. WE ARE NOT EADY CUSTOMERS . HE HAS INFINITE PATIENCE. More

by john pizzi

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Fran Cartafalsa, Neal Bauer, Maria Pacifico, Steven D'Alterio, Gina Puggi-McDevitt, Paul Rubin, Alexander Saraullo, Mike Delia, Kenny Scharff

Helpful 0

Report | Print

Jul 14, 2023 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 12, 2023

Dealership Rating

Employee Rating

Overall service was very good. I enjoyed the test drive and the purchase finalization was for the most part streamlined. I enjoyed the test drive and the purchase finalization was for the most part streamlined. More

by munmookwandragon

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Malcolm Brown

Helpful 0

Report | Print

Jul 12, 2023 -

Pacifico Ford responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

June 25, 2023

Dealership Rating

Employee Rating

You are always part of the family. Bernard, Paul, Tom, Terry, Gina, James , Jorge and all of the crew are awesome. Highly recommend to everyone. FORD FAMILY FOR LIFE!!!! Bernard, Paul, Tom, Terry, Gina, James , Jorge and all of the crew are awesome. Highly recommend to everyone. FORD FAMILY FOR LIFE!!!! More

by Karen0911

Service Price Transparency

Recommend Dealer

Yes

Other Employees Tagged: Tom Flynn, Jorge Agosto, Terry Morrison, Gina Puggi-McDevitt, Paul Rubin, Keichla Peralta, Layla Rodriguez , James Williams

Helpful 0

Report | Print

Jun 26, 2023 -

Pacifico Ford responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

June 21, 2023

Dealership Rating

Employee Rating

Excellent customer service , constantly checking in on us and extremely friendly No pressure sales and friendly atmosphere and extremely friendly No pressure sales and friendly atmosphere More

by Oats332016

Sales Price Transparency

Recommend Dealer

Yes

Other Employees Tagged: Chaz Bond

Helpful 0

Report | Print

Jun 21, 2023 -

Pacifico Ford responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

June 20, 2023

Dealership Rating

Employee Rating

Very informative and easy experience Chaz answered all my questions still very helpful. Thank you questions still very helpful. Thank you More

by Geerose713

Sales Price Transparency

Recommend Dealer

Yes

Other Employees Tagged: Jorge Agosto, Neal Bauer, Alexander Saraullo , Chaz Bond

Helpful 0

Report | Print

Jun 21, 2023 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

March 16, 2023

Dealership Rating

Employee Rating

Very happy with everything from start to finish. Would go back again for a new car Would go back again for a new car More

by Ccland2020

Recommend Dealer

Yes

Other Employees Tagged: Neal Bauer , Daquan Fudge

Helpful 0

Report | Print

Mar 20, 2023 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!