Dealership Experience
22 yrs, 8 mos
469 Reviews
Write a Review469 Reviews of Bernard Jones
July 23, 2024
Great customer service skills, very professional, helpful & know their job. Please give Michael Delia a big raise, because he was outstanding. I'll definitely be recommending Ford Pacifico to anyone I know. & know their job. Please give Michael Delia a big raise, because he was outstanding. I'll definitely be recommending Ford Pacifico to anyone I know. Thank you More
Other Employees Tagged: Mike Delia , Jorge Agosto
July 18, 2024
Long story short me and my wife were sold a car with a salvage title we were driving around on dealer plates after having the car for a month we had to give it back bad business salvage title we were driving around on dealer plates after having the car for a month we had to give it back bad business More
Other Employees Tagged: Tom Flynn, Neal Bauer , Jorge Agosto, Stanley I Otto Jr, Alexander Saraullo, Richard
July 13, 2024
It was a pleasant experience. The sales man was excellent in handling my concerns. Providing various options. The sales man was excellent in handling my concerns. Providing various options. More
Other Employees Tagged: Mike Delia
July 01, 2024
I came in to buy a car and I was greeted very professionally and the staff was very hospitable and friendly and my experience was very stress free. I would come back here to purchase again and r professionally and the staff was very hospitable and friendly and my experience was very stress free. I would come back here to purchase again and refer friends to do the same !! Great staff on the floor and staff in the back !! More
Other Employees Tagged: Keichla Peralta
June 30, 2024
I have been a customer since 2017. I have purchased 4 vehicles from them and have referred many friends who also have purchased vehicles. From sales to finance to warranty to service t I have purchased 4 vehicles from them and have referred many friends who also have purchased vehicles. From sales to finance to warranty to service they hit all high marks. Most of all they are friendly and real. Very important to me. Alex, Stan, Mike D, Mike P (senior and junior), Bernard, Neil and Maria P; all great people and great at what they do. Makes purchasing a vehicle pleasurable and fun. Keep up the good work! Steve L (DocRaptor). More
Other Employees Tagged: Neal Bauer, Maria Pacifico, Christopher Watson, Mike Delia , Stanley I Otto Jr, Michael Palermo (Jr.), Gina Puggi-McDevitt, Paul Rubin, Alexander Saraullo
June 29, 2024
I had a great experience with Pacifico. From the internet sales team, to my in person salesman Yohannes Kiros and also Neil the manger. They made my buying process as easy as possible and n From the internet sales team, to my in person salesman Yohannes Kiros and also Neil the manger. They made my buying process as easy as possible and not a single hidden surprise or pushy add on sales tactic was used. Pacifico has earned a permanent customer and I will definitely buy with them again in the future. More
Other Employees Tagged: Neal Bauer, Sean Mellon , Yohannes Kiros
June 22, 2024
Had a Fantastic experience going through the process of finding a car that suited my needs. No nonsense and no hidden fees. I have been around the automotive industry all my life and it's refreshing to do finding a car that suited my needs. No nonsense and no hidden fees. I have been around the automotive industry all my life and it's refreshing to do business with people who understand values and do things the old-school way. I should also mention the dealership is beautiful, and they have a customer for life. Thank you, Stanley, making this purchase so seamless. More
Other Employees Tagged: Tom Flynn, Maria Pacifico, Mike Delia, Jamie Shore, Dari Shore , Stanley I Otto Jr, Michael Palermo (Jr.), Gina Puggi-McDevitt, Kenny Scharff
March 28, 2024
Professional friendly. Customer treated with their best interest in mind. The aim is to please customer. Working for customers total satisfaction. Another totally please Customer treated with their best interest in mind. The aim is to please customer. Working for customers total satisfaction. Another totally pleased business transaction. Connect with Pacific Ford for complete satisfaction. 👍🏽 More
Other Employees Tagged: Daquan Fudge, Gina Puggi-McDevitt, Alexander Saraullo
March 02, 2024
I recently had the pleasure of visiting and purchasing a car from an outstanding car dealership. From the moment I stepped onto Pacifico Ford lot, I knew that this was going to be a fantastic experience. car from an outstanding car dealership. From the moment I stepped onto Pacifico Ford lot, I knew that this was going to be a fantastic experience. Their exceptional customer service, extensive inventory, and knowledgeable staff made my car-buying journey an absolute delight. The customer service at this car dealership was unparalleled. The staff greeted me with warm smiles and were attentive to my needs as a customer. They patiently answered all my questions and took the time to understand my requirements, ensuring I found the perfect vehicle for me. Their professionalism and dedication to customer satisfaction were truly remarkable. The dealership boasted an extensive inventory of high-quality vehicles. Whether I was looking for a sleek sedan, a spacious SUV, or a powerful sports car, they had it all. The variety of makes, models available allowed me to choose a vehicle that perfectly fit my preferences and budget. Their commitment to offering diverse options impressed me greatly. Mr fudge was incredibly knowledgeable about the vehicles they had on offer. He provided detailed information about each car's features, performance, and history, helping me make an informed decision. His expertise made the entire process smooth and hassle-free. I felt confident in my purchase, knowing that I had received accurate and reliable information. One aspect that truly stood out was the dealership's commitment to transparency and fair pricing. They provided me with a detailed breakdown of all costs associated with the purchase, ensuring there were no hidden fees or surprises. The pricing was competitive, and they went above and beyond to accommodate my budget. I appreciated their honesty and integrity throughout the negotiation process. Even after the purchase, Mr Fudge continued to provide exceptional service. They promptly addressed any concerns I had and ensured that my vehicle was in optimal condition. Their commitment to customer satisfaction extended beyond the sale, proving that they genuinely cared about their customers' long-term happiness. Overall, my experience at this car dealership was nothing short of fantastic. Their exceptional customer service, extensive inventory, knowledgeable staff, transparency, and after-sales support were all exemplary. I highly recommend this dealership to anyone in search of a new or used vehicle. They have set a benchmark for excellence in the industry, and I am grateful to have had the opportunity to do business with them. More
Other Employees Tagged: Christopher Watson , Jorge Agosto, Daquan Fudge, Alexander Saraullo

