Bernard Jones | Page 4

Pacifico Ford , under the leadership of Tom Flynn , is the best Ford dealership in the Delaware Valley. My wife and I have purchased 8 vehicles through the years. Flynn continues to have All Stars - in S the best Ford dealership in the Delaware Valley. My wife and I have purchased 8 vehicles through the years. Flynn continues to have All Stars - in Service under the super Manager Paul Rubin and in Sales. He recruits talent like the Philadelphia Eagles GM. The new talent features my new Sales Rep= Daquan Fudge. He prompted my focus on my lease expiration in July. Now today I proudly tout my new Deal with my new 2022 Ford Escape. His youthful energy is enhanced with his technology skills with the new Ford features. His manager Neal Bauer is like the bench coach in baseball guiding his new star player Daquan. The finance team features the basketball player Bernard who scores with his remarkable computer pad precision in processing the deal. My wife and I did two new deals in the last six months with the best in Philly- Pacifico. More

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Daquan has been a pleasure to work with and by far the best car sales man I have encountered! He definitely went the extra mile to put me in my new car. He exhibited great customer service with a very pos best car sales man I have encountered! He definitely went the extra mile to put me in my new car. He exhibited great customer service with a very positive attitude. If you have to set an appointment, do it with Daquan! More

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Daquan was a wonderful sales associate. It was a pleasure doing business with him. Love the family aspect of this company and it’s rich history. I love my new Jeep Wrangler, I love the pric It was a pleasure doing business with him. Love the family aspect of this company and it’s rich history. I love my new Jeep Wrangler, I love the price and I love the warranty. Couldn’t be happier with my purchase. More

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Bryce is excellent, He listened to us, which I think is rare @ time with sales. I have been to other dealers and felt the pressure to make a purchase decision from the moment we walked it. Bryce was able rare @ time with sales. I have been to other dealers and felt the pressure to make a purchase decision from the moment we walked it. Bryce was able to find a vehicle that met all of our needs. Our experience was extremely positive and I would highly recommend Bryce!! More

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Bryce and all of the Pacifico Ford team did a fantastic job making our 2023 Transit purchase a pleasure. We live in Florida, but I will definitely give Bryce and Pacifico the first call when I’m ready to job making our 2023 Transit purchase a pleasure. We live in Florida, but I will definitely give Bryce and Pacifico the first call when I’m ready to replace my F-150. Good job guys! Thanks! More

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I would definitely recommend Pacifico Ford to friends and family. They very courteous and helpful. family. They very courteous and helpful. More

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Dequan and ford pacifico worked very diligently to give me the best deal on my suv. Thank you again! I am very satisfied with my purchase. me the best deal on my suv. Thank you again! I am very satisfied with my purchase. More

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The sales person I picked from the top of the list here on Cars.com was ok... UNTIL it was time to do the deal. I had to constantly call, I sent a down payment by ACH and I had to fight just to get a doc t on Cars.com was ok... UNTIL it was time to do the deal. I had to constantly call, I sent a down payment by ACH and I had to fight just to get a doc that said I sent the money. After the trouble with that I couldn't get them to tell me how long it takes them to ship it... The just gave me a phone number of the company they will use... Obviously that company won't know anything until they get the manifest. So now I have $9,000 in the hands of a dealership who's sales manager associated me with thieves telling me I could steal their car if they gave me the paperwork. I buy A LOT of cars (41 cars in 32 years of driving) and to find a dealership that respects the customer seems impossible. Sales Managers always have a nonsense story as to why simple requests can't be honored. Ford... Your sales people... Specifically the sales managers need to be trained that customers actually matter, that your business does better when you do better for your customer. They also won't stop running my credit, I've had 7 hits in the last few days even AFTER settling on Ford Credit... The only Financing option I asked to be provided. I have my own credit unions, and banks I can borrow from without having my credit run 7 times. If you find a car listed by Pacifico see if you can find another somewhere else where you will be treated like you matter. I am at well qualified buyer (At least I would want someone like me purchase form me) credit is in the top 4% of the country, income is in the top 5%, I know what I want before I go to the dealerships or make any calls and try not to waste time. So far at the time of this rating it's been close to a week and I can't get the sales department to take my deal seriously. I DO NOT buy anything from F&I it seemed once that was out of the bag the deal stalled on their side for NO CLEAR REASON other then a story about me being like thieves they've apparently dealt with in the past. Clearly my current business does not matter to Pacifico. My future business is definitely not going to be with this dealership. More

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Bryce is the man-- super helpful and direct. Big fan of Pacifico for their honesty and service. Never felt the angling typical of most dealerships. Highly recommend! Big fan of Pacifico for their honesty and service. Never felt the angling typical of most dealerships. Highly recommend! More

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Bryce was very knowledgeable and accommodating to help me with the sale and set up with the sale and set up More

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