Sales Consultant at Bill Kay Honda for 33 years Top Volume Honda Sales Consultant in the Chicago Zone in 2012, 2013. 2014 and 2017 My goal is to make every customer's experience with me and Bill Kay Honda one of their best (or very best) automobile purchase experience. Life long Chicago Cubs and Chicago Bears fan When not at Bill Kay Honda I enjoy "keeping track" of my 5 grandchildren.....ages 11-23 and exploring new dining experiences with my wife, friends and family. My favorite slogan is "Every day is a Holiday at Bill Kay!" My customers are like my family!
Read moreDealership Experience
39 yrs, 11 mos
Industry Experience
47 yrs, 11 mos
Languages Spoken
English
429 Reviews
Write a Review429 Reviews of Bert Tvrz
December 23, 2019
Excellent to deal with We recently leased a new Honda Civic, Burt and Everyone at Bill Kay Honda were terrific to deal with. If your looking for a good deal on a great vehic We recently leased a new Honda Civic, Burt and Everyone at Bill Kay Honda were terrific to deal with. If your looking for a good deal on a great vehicle, call Bill Kay Honda More
Other Employees Tagged: Alan Heimberger, Kathleen Omay, Samuel Rios, Steve Gramera
November 25, 2019
Excellence as always I know the key people and they know me making it a quick and painless comfortable process with a warm and bright seating area to relax while I wait I know the key people and they know me making it a quick and painless comfortable process with a warm and bright seating area to relax while I wait More
Other Employees Tagged: Samuel Rios
November 23, 2019
Great Experience Sam was very pleasant - got me right in to check my tires and found out I had a nail. I have a 2014 Honda Civic. Sam was very pleasant - got me right in to check my tires and found out I had a nail. I have a 2014 Honda Civic. More
Other Employees Tagged: Kathleen Omay, Samuel Rios
November 19, 2019
Very patience and answered all our questions Bert Tvrz was the person who helped me pick my car and purchase. Both sales and billing representatives were very helpful, patient and although it was Bert Tvrz was the person who helped me pick my car and purchase. Both sales and billing representatives were very helpful, patient and although it was end of the day, they were not rushing us out and took all time to answer all of our questions in detail and sufficiently. This is my first great experience with buying cars as previously I have couple of representatives those would be either rushing out to make more sales and pay no attention to clarify the concerns or they keep selling you some stuff that I don't require. More
November 17, 2019
Best place, best deals, best people! I received exceptional service at Bill Kay Honda. If you go there, ask for Bert. You will not be disappointed. You will feel respected and be fully informed be exceptional service at Bill Kay Honda. If you go there, ask for Bert. You will not be disappointed. You will feel respected and be fully informed before and after your purchase. More
Other Employees Tagged: Anthony Grigaliunas , Tony Baio
November 15, 2019
Good dealership but the manager is not an asset My salesman, Bert Tvrz was wonderful and very helpful. The service guy, Sam is fantastic. However, the shady way that the manager forced the anti-th My salesman, Bert Tvrz was wonderful and very helpful. The service guy, Sam is fantastic. However, the shady way that the manager forced the anti-theft charge on me was enough to ruin my impression of this dealership. We buy a lot of vehicles through our business, and I did not appreciate his tactics nor his personality. Would probably not purchase here again because of him. More
Other Employees Tagged: Samuel Rios
November 11, 2019
Top notch! Whenever I have a question or problem, the service department is right there to help. Always ready to greet and get my vehicle back in the bay area t Whenever I have a question or problem, the service department is right there to help. Always ready to greet and get my vehicle back in the bay area to fix whatever is wrong. And they usually know how long it will take to get it fixed. More
Other Employees Tagged: Alan Heimberger, Kathleen Omay, Samuel Rios
November 11, 2019
New Civic The level of service at Bill Kay is impeccable from the front office to the bay doors. I appreciate their commitment to outstanding customer care. Ber The level of service at Bill Kay is impeccable from the front office to the bay doors. I appreciate their commitment to outstanding customer care. Bert Tvrz is the best in the business. More
November 06, 2019
I’m pleased with my service rep. He gets things promptly aru I’m a repeat customer since 1996. The service dept always works with my budget and keeps me safe when I’m back on the road! I’m a repeat customer since 1996. The service dept always works with my budget and keeps me safe when I’m back on the road! More
Other Employees Tagged: Alan Heimberger, Kathleen Omay, He’s now a manager in the back parts & service!!!
November 04, 2019
Option Not Wanted/But a Great Deal/Experience Regardless My wife and I purchased a 2016 Ford Explorer from these folks and received a great deal. We were very pleased with the experience we had and the smoot My wife and I purchased a 2016 Ford Explorer from these folks and received a great deal. We were very pleased with the experience we had and the smoothness and professionalism that the personnel working there had. Everything went extremely well and we recommend this dealership for your next car purchase. There were only a couple of things That I didn’t agree with them about. Doc fees - this is just a way to get more money from the consumer. Every dealership does it and if your going to charge me for this just figure it in the cost of the vehicle, where it should be. I have my own business and I don’t charge you for writing the receipt... just sayin!! Secondly we had to buy a security system that they put on the car. I didn’t want it but they told me it was already in it. It is a sticker on each door and rear latch so if my car gets stolen the police can identify the parts when it gets chopped. I have insurance already that will also take care of my stolen car. Just didn’t want it and I was clearly forced to buy it for $199 if I wanted the vehicle. I was persistent about it and they did take $48 off the cost but still paid $ 151 for something I could of cared less was on the vehicle. Overall we are very pleased with our time at Bill Kay Honda and would buy from again. More

