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Bertha Hernandez
Bertha Hernandez at Town East Ford
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Bertha Hernandez

Sales Consultant

Town East Ford

18411 Lyndon B Johnson Fwy
Mesquite, TX 75150

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5.0
40 Reviews

Dealership Experience

5 yrs, 10 mos

Industry Experience

5 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

5.0

40 Reviews

Write a Review

40 Reviews of Bertha Hernandez

April 26, 2025

Dealership Rating
Employee Rating

Bertha and Dallas were a pleasure to wirk with. Thank you all for getting us situated. More

by Allan4te
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dallas Petriello

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Apr 28, 2025

Town East Ford responded

Thank you so much for your kind words! We’re thrilled to hear that Bertha and Dallas provided you with a great experience. We truly appreciate your feedback and are glad we could assist you in getting everything situated. If you need anything else in the future, don’t hesitate to reach out!

April 25, 2025

Dealership Rating
Employee Rating

Absolutely wonderful. Bertha was extremely helpful with our budget and wants, very friendly. So happy to have been able to get my first ever truck with such an amazing tea More

by yatzyreyes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Boris Loncaric, Dallas Petriello

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Apr 28, 2025

Town East Ford responded

Thank you for sharing your wonderful experience! We’re thrilled to hear that Bertha was able to help you find the perfect truck while working within your budget and needs. It’s so exciting to be part of such a special milestone, and we’re honored that you chose our team to help make it happen. Your kind words mean a lot to us, and we look forward to being here for you whenever you need anything in the future!

April 25, 2025

Dealership Rating
Employee Rating

Amazing dealership experience friendly staff, fast process, made everything smooth and stress-free. Highly recommend! More

by Vsoria60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 28, 2025

Town East Ford responded

Thank you for sharing your fantastic experience! We’re thrilled to hear that your visit was smooth, stress-free, and enjoyable. Our team works hard to provide a friendly and efficient environment, so it’s wonderful to know that this made a positive impact on your experience. We truly appreciate your recommendation and look forward to serving you again in the future!

April 24, 2025

Dealership Rating
Employee Rating

This was the best car experience I've had my saleswoman was great and very helpful and got me a good deal More

by mcculloughcraymond
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 25, 2025

Town East Ford responded

Thank you for sharing your positive experience! We're thrilled to hear that your saleswoman provided such great service and helped you get a good deal. We're always here to make your car-buying experience as smooth and enjoyable as possible. If you need anything else, don’t hesitate to reach out!

April 22, 2025

Dealership Rating
Employee Rating

Dealing with Bertha was easy and straight forward . she is an amazing and honest sales person. No tactics, no games and we made a deal happen quickly and painlessly.....A plus!!!!! More

by aengel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 23, 2025

Town East Ford responded

Thank you so much for sharing your experience! We're thrilled to hear that Bertha made your purchase easy and straightforward. It's wonderful to know you had such a positive experience with her. We truly appreciate your feedback and look forward to assisting you again in the future!

December 13, 2021

Dealership Rating
Employee Rating

Melvin Martinez and Bertha Hernández is a excelente salesman y saleswoman I’ll coming back in 6 months to get a new f-150 thanks a lot Melvin you make my experience more the perfect and thanks to Bert More

by RAUL Perez
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melvin Martinez

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Dec 14, 2021

Town East Ford responded

Thank you for your positive feedback, from all of us here at Town East Ford!

October 02, 2021

Dealership Rating
Employee Rating

Really helpful assistance from Melvin and Bertha! Would like to come for my next deal ! More

by jorgesalgado1033
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Archer, Melvin Martinez

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Oct 04, 2021

Town East Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

October 02, 2021

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Employee Rating

Excellent Customer Service, quick and efficient. Honest upfront and easy to work with, no haggling! More

by zgtex07
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Mullens

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Oct 04, 2021

Town East Ford responded

Thank you for your positive feedback, from all of us here at Town East Ford!

August 31, 2021

Dealership Rating
Employee Rating

I enjoyed how they easily found a solution to every concern I had about the truck, I like how they managed a good deal on a amazing truck More

by ortiz.2078647
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Mullens, Craig South

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Sep 01, 2021

Town East Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

August 18, 2021

Dealership Rating
Employee Rating

Town East Ford is by far the best dealership that I've ever been to. Bertha in pre owned is the greatest of all times! More

by Edwintench
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob T Randolph

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Aug 19, 2021

Town East Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

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