240 Reviews
Write a Review240 Reviews of Beth Kaiser
December 05, 2023
I love going to this dealership. I have space to work while I wait for service, doughnuts and coffee to keep me fueled, and TV to watch if I’m bored. Great place to service your car. I have space to work while I wait for service, doughnuts and coffee to keep me fueled, and TV to watch if I’m bored. Great place to service your car. More
Other Employees Tagged: Johnny Case, David Burnside
December 01, 2023
Great service! Customer satisfaction is top priority! Friendly and attentive to details. Donuts and coffee extra touch! Customer satisfaction is top priority! Friendly and attentive to details. Donuts and coffee extra touch! More
Other Employees Tagged: Geogie Ricketts, Dan Hicks, Billy O'Banion
August 01, 2023
Excellent service , quick no hassles and very easy process , will definitely be back for services process , will definitely be back for services More
Other Employees Tagged: Dana Arnold, David Burnside, Cory Quisenberry
April 02, 2023
I’ve purchased numerous Toyota’s from them and I’m absolutely satisfied with every single car or truck! Skeet Tuttle has been my salesperson for 20+ years and is remarkable at your knowledge of the ma absolutely satisfied with every single car or truck! Skeet Tuttle has been my salesperson for 20+ years and is remarkable at your knowledge of the many cars/trucks they sell. I recommend her to anyone looking for a new or used car! She professional honest and so friendly. More
Other Employees Tagged: Skeet Tuttle, Bill Gaines
February 07, 2023
Frankfort Toyota is always friendly and efficient. I wait on my vehicle when I come so it’s great that I can jump on the Wi-Fi and keep working. The coffee and doughnuts are always a nice touch and pe I wait on my vehicle when I come so it’s great that I can jump on the Wi-Fi and keep working. The coffee and doughnuts are always a nice touch and people walking by always stop and speak. It’s great! More
Other Employees Tagged: David Burnside
January 01, 2023
Just bought our second vehicle from them. Great customer service. Billy Obanion was our sales person and he was very helpful and knowledgeable. Great customer service. Billy Obanion was our sales person and he was very helpful and knowledgeable. More
Other Employees Tagged: Geogie Ricketts, Dana Arnold, Johnny Case
October 14, 2022
Very helpful. Anxious to get us just what we wanted. Great experience with Greg Woods! Anxious to get us just what we wanted. Great experience with Greg Woods! More
Other Employees Tagged: Greg Woods
October 14, 2022
Recent oil change in August at Toyota (Frankfort) advised us the brake pads needed to be replaced. This still had not been done and was honestly expecting to be told the same thing again at the October visit us the brake pads needed to be replaced. This still had not been done and was honestly expecting to be told the same thing again at the October visit to the same Toyota (Frankfort), but NOTHING was marked or mentioned on the visit as to needing the brake pads replaced. Matter of fact, we asked when paying for the recent service how the "brake pads" checked out and was told "everything is in the green, so you are all good"!!! We know the brake pads did not fix themselves, so did they really need replaced in August or was Toyota (Frankfort) trying to boost their bottom dollar in August??? Also, a chat email was sent prior to the October visit inquiring about any specials or coupons for oil changes and that email still has NOT been responded to, even a week later!!! Hmmm, so I guess there wasn't any. . . especially since I did find out Toyota Frankfort does NOT honor other Toyota dealerships or competitor's coupons. Not sure of the issue(s) at Toyota (Frankfort), but they need to "up their game", if they want to keep "local" business. More
October 06, 2022
Courtesy and service are unsurpassed in both the sales and service departments. New car prices are always unbeatable and worth the drive from Lexington. I've been purchasing vehicles from them since they and service departments. New car prices are always unbeatable and worth the drive from Lexington. I've been purchasing vehicles from them since they opened 25 years ago and recommend them highly. Beth and her team in service are the best! More
Other Employees Tagged: Skeet Tuttle, "Elvis" Scott Davis, Steve Tewell, Dan Hicks
August 31, 2022
Customer service from top to bottom is excellent. Special kudos to Johnny Case service advisor. Special kudos to Johnny Case service advisor. More
Other Employees Tagged: Geogie Ricketts, Johnny Case , Judy Hensley