Bethanie Barbeiro | Page 3

Have a large selection of inventory to pick from and great sales personnel to deal with as Mas and Alex made the Alfa Romeo purchase a smooth transition and because of their professionalism will return. great sales personnel to deal with as Mas and Alex made the Alfa Romeo purchase a smooth transition and because of their professionalism will return. More

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Amazing! They really try to work with you. This dealer made shopping for a new vehicle a great experience! They really try to work with you. This dealer made shopping for a new vehicle a great experience! More

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Mo was fantastic. Not a typical “car salesman” treats you right. No nonsense and no back and forth. Gets right back to you. Our family purchased 2 vehicles from him in Not a typical “car salesman” treats you right. No nonsense and no back and forth. Gets right back to you. Our family purchased 2 vehicles from him in the past 6 weeks! More

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Excellent customer service. Seamless transaction. I will definitely keep them at the top of the list for future purchases. Seamless transaction. I will definitely keep them at the top of the list for future purchases. More

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I had the most wonderful salesperson, Mo. Knowledgeable, personable, and extremely helpful! Madecit easy!!! Thankyou!!! Knowledgeable, personable, and extremely helpful! Madecit easy!!! Thankyou!!! More

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First things first, Mohammad greeted me, and i already felt welcomed. We talked and started to get to know each other for maybe a half hour which felt like 5 minutes. Time was flying by. Very very helpful felt welcomed. We talked and started to get to know each other for maybe a half hour which felt like 5 minutes. Time was flying by. Very very helpful. I traded in a truck that i was currently financing and i left the same day with a Alfa Romeo. This was my first dealership experience, as all my previous vehicles were private deals. He answered all my questions and made the whole process easy. He treated me as if i were family. I plan on purchasing a second vehicle through mohammad within the next few years. More

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I had a great time there the sale person there mo was great he answered all my questions and I will buy my future cars the everyone was great I had a great experience great he answered all my questions and I will buy my future cars the everyone was great I had a great experience More

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Awesome service. Great guys who tell you truth. No xxxxxxxx. They are very quick and to the point Great guys who tell you truth. No xxxxxxxx. They are very quick and to the point More

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Very good explain everything made delivery satisfied with this dealership thank you and have a good day this dealership thank you and have a good day More

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Just leased a 2023 Cadillac XT6 from this dealership. We were told by the salesman initially that there was no equity in our current car (which we knew there was positive equity). We negotiated for an ho We were told by the salesman initially that there was no equity in our current car (which we knew there was positive equity). We negotiated for an hour and reached an agreement that amounted to $7000.00 in equity in for our trade in. The salesman said we would get the check in 2-3 days. The General Sales manager said the same. The fiancé employee said we would get the check the following day when we pick up the Cadillac. We are going on day 15 now and no check in site. The General Manager informed me that he knows his policy and doesn't believe that his employees told us that information. Their Policy, which was never explained to us, nor would we have access to review it, is that when they get the Title for the trade, they will cut the check. This if known by us, would have caused us to go elsewhere. It said that we may have misunderstood what the employees told us, "You'll get the check in 2-3 days, you'll get the check in hand tomorrow." This has been a dismal experience for us. We were with Land Rover since 2014 and were thinking XT6 or MDX Type S. We are regretting our decision and the time spent doing all the leg work trying to locate our check. The General Manager is going to have a conference with the three employees on our issue. We know how that's going to get manipulated for their benefit and we will appear as misunderstood. General Manager also said that Jake Kaplan has only 3 dealerships and that Herb Chamber has over 40. I told Neil (GM) quality over quantity when it comes to us. Be cautious if you go to this dealership. Ask for all of their Policies and Procedures as they won't inform you on much. More

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