Bethann Monegro | Page 2

Smooth and straight foward car purchase process, car sale was below msrp. I would buy again. No hidden fees. was below msrp. I would buy again. No hidden fees. More

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I go to this dealership every time I need something and they never seem to disappoint with the customer service, they always try to get you in and out. they never seem to disappoint with the customer service, they always try to get you in and out. More

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The team at Clay Subaru was kind, helpful and efficient. Definitely one of the most easygoing experiences I’ve had at a car dealership and I would recommend it to anyone else. The dealer I worked with was B Definitely one of the most easygoing experiences I’ve had at a car dealership and I would recommend it to anyone else. The dealer I worked with was Bethann and she was absolutely wonderful! More

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Thank you to Clay Subaru, and especially Paula G, for the fantastic customer service when I bought my 2023 Outback. They were so friendly and welcoming when I initially inquired, and Paula worked hard to mak fantastic customer service when I bought my 2023 Outback. They were so friendly and welcoming when I initially inquired, and Paula worked hard to make sure my car was ready quickly. I’ll be recommending Clay to all my friends and family, that’s for sure! More

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From first interaction online to pick up so easy to work with. Would recommend to anyone in need of a new (or used) Subaru! Will definitely be back. with. Would recommend to anyone in need of a new (or used) Subaru! Will definitely be back. More

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Clay restored my faith in car dealerships! Let me say, my opinion of car dealerships has never been high, and it was worsened last summer when Wakefield Subaru, the dealership from which we had Let me say, my opinion of car dealerships has never been high, and it was worsened last summer when Wakefield Subaru, the dealership from which we had purchased three new Imprezas over the last ten years, enticed me into the showroom with an entirely fraudulent, advertised price. But Clay Subaru has restored my faith! Interested in taking advantage of the manufacturer's offer of 0% financing for 63 months, I used Kelley Blue Book's Instant Cash Offer to find out what dealers would be willing to pay the estimated trade-in value on our 2016 Impreza. Within hours, I had a call from Bethann Monegro of Clay, who assured me that they would, pending appraisal, not only to be willing to pay the estimated price on our current Impreza, but would also set up a contact-less transaction, which was necessary because both my wife and I are at extremely high risk of a tragic outcome should we contract the covid-19 virus. Everyone at Clay was as good as Ms. Monegro's word; and more than that, despite the fact that I was willing to pay the MSRP on the new, 2020 Impreza, they quoted a price some $1,400. lower; and their offer on our trade-in was, after appraisal, still very close to the Kelley estimate. Matt Lidonni, our dealer's representative, came to our house to appraise our 2016 Impreza, always wearing mask, gloves and keeping a careful distance from either my wife and I. He adhered to this necessary distancing procedure throughout, bringing the new car to our house, taking back the old one with him, and at all times being sensitive to our need to stay at a safe distance. He told me his father, the GM of Clay, arrived every morning 5:30 AM at the showroom, so to daily use a backback disinfectant device to wipe down every surface to guarantee the safety of employees and customers alike. Lastly, as the manufacturer's financing program was coming to an end on 6/30, the car we had chosen was unfortunately still in transit, threatening the financing option as it had to be booked as a sale that day to qualify. Matt and his sales manager spent hours that day, finding the exact same model and color at another dealership and arranging to have it transferred to Clay so that we got our 0% financing.. All in all, between Clay's super low price and the financing, we saved thousands of dollars on the purchase. Let me end by mentioning Inam Islam, the business manager for gently pointing out, despite my statement that I didn't want any add-ons in the deal, that Subaru's Platinum Maintenance option would save us an additional thousand dollars over three years, and could be added to the 0% financing deal. Thank you Clay, and all of your professionals for turning what is too often a contentious, aggressive sales experience into the sort of smooth and enjoyable process that should accompany such a large purchase. From now on, all of us in our extended family will be going to Clay for all of our automobile needs: we recommend this dealer enthusiastically! More

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This was a very comfortable buying experience. Everyone was professional, knowledgeable and generally, it was a really nice place to buy a car. Joe Rizzo knows these cars inside and out. He pointed out fe was professional, knowledgeable and generally, it was a really nice place to buy a car. Joe Rizzo knows these cars inside and out. He pointed out features that made me go from really liking the car to loving it. And thankfully he didn’t let me drive off without making sure I was comfortable with how all the tech worked. Thank you Joe! More

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Pleasant car buying experience From my initial online inquiry to follow-up phone calls and emails through driving the car off the lot, everyone was friendly and professional. I was From my initial online inquiry to follow-up phone calls and emails through driving the car off the lot, everyone was friendly and professional. I was offered a fair price for my trade and was happy with the discount offered. My salesperson listened, he was knowledgeable, helpful and enthusiastic without being pushy. More

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2019 Forester My wife and I met with Franco and he was great. Very helpful and spent a great deal of time with us both prior to and on the day we picked up the veh My wife and I met with Franco and he was great. Very helpful and spent a great deal of time with us both prior to and on the day we picked up the vehicle. All the staff at Clay were very helpful. The experience of buying a car which is not always an enjoyable experience was made easy and comfortable. I highly recommend both Franco and the dealership. More

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Wonderful experience The employees at Clay Subaru are very friendly and helpful. I have purchased 5 vehicles from the dealership and the salespeople were very friendly and The employees at Clay Subaru are very friendly and helpful. I have purchased 5 vehicles from the dealership and the salespeople were very friendly and took their time to explain the different vehicles to me. They were very knowledgeable about the product. I bring all my vehicles in for repairs and the service staff is very prominent in get me out at a timely fashion. More

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