Beto Palma

Beto, Kim, and Deb were phenomenal. They were professional, kind, and personable, and they were all very genuine. They were professional, kind, and personable, and they were all very genuine. More

by Christie Verified Customer Verified Customer

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It was a wonderful dealership. People were so helpful and I found my car that I love People were so helpful and I found my car that I love More

by AllisonS19 Verified Customer Verified Customer

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Easy deal to make being remote from Idaho. Beto took care of me and leasing was easy. Beto took care of me and leasing was easy. More

by darren.binder Verified Customer Verified Customer

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All were a pleasure to work with. Very responsive, clear communication, great follow through. This was a very positive experience overall. Very responsive, clear communication, great follow through. This was a very positive experience overall. More

by Dan.r.albano Verified Customer Verified Customer

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I had an excellent experience working with Beto Palma at BMW of Loveland. He took the time to listen to what I was looking for and never pressured me to make a quick decision. After three meetings, he conti BMW of Loveland. He took the time to listen to what I was looking for and never pressured me to make a quick decision. After three meetings, he continued to follow up, answer my questions. In the end, I found a great car at a fair price, and I couldn’t be happier with the experience. I highly recommend Beto Palma and BMW of Loveland to anyone looking for their dream BMW car. More

by rose.Debruin Verified Customer Verified Customer

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We had a good experience at the dealership! Everyone was very kind and very professional. Everyone was very kind and very professional. More

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They were great to work with! Friendly and accommodating. Our car ended up with a dead battery 2 weeks after purchase and they replaced it free of charge. Friendly and accommodating. Our car ended up with a dead battery 2 weeks after purchase and they replaced it free of charge. More

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My experience at BMW of Loveland, Colorado was second to none. Beto and Francine made sure that all of my questions were answered and that I had plenty of time to spend with the vehicles I was considering none. Beto and Francine made sure that all of my questions were answered and that I had plenty of time to spend with the vehicles I was considering so that I could make an informed decision. Beto has been with BMW for over a decade and there was not a single question I threw at him that he did not know the answer to and I appreciated being able to communicate candidly with him as we progressed through the ordering/purchase process. I was also trading in a vehicle and BMW of Loveland made sure that this entire process was streamlined and painless. Thank you BMW of Loveland! More

by hpackard4 Verified Customer Verified Customer

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Absolutely horrendous experience ! !!!!!!!!!!! (I would give minus stars if I had that option). I purchased a 2016 Chevy Corvette from BMW of Loveland just over 3 weeks ago! They said !!!!!!!!!!! (I would give minus stars if I had that option). I purchased a 2016 Chevy Corvette from BMW of Loveland just over 3 weeks ago! They said was ready to go and included a 60 day warranty! Purchase price was $66,000 + taxes and fees (not chump change by any stretch for a 10 year old car). The day I brought it home, the car started hesitating and the gauges/wipers were going haywire. I got it into my garage and all electronics shut off! On investigation the negative terminal was completely disconnected. It had come off because the vehicle had an aftermarket power disconnect on it ($14 on Amazon) and it could not be tightened on the battery post....so it wiggled loose. (Kye Adams "Inventory manager") admitted that they knew about this device. After I reattached the terminal and even installed a new battery, warnings kept coming up on the display. I was afraid to drive the car! Ryan Burr (client advisor) said I needed to bring the car back to them to get it fixed. I brought it in and Kye (inventory manager) called me later that day along with Kyle Splicer (Service manager) and told me there was nothing wrong with the car! I called xx on this, so they said they would keep it overnight and see if it had any codes. Kye called me the next day to say the vehicle was ready to be picked up and good to go and that they even charged the battery! I went to the dealership to pick it up and as soon as I started the car (in the dealership parking lot) the check engine light came on and then the low battery warning! I asked Beto Palmer Client advisor (great guy) to come out, which he did and he took a photo and said they would advise the following week. Ryan Burr Client advisor and main contact on this car reached out the following week on Monday and said that their "recon specialist" was out that day and how are things. I replied that nothing had changed and it was time for them to get this car looked at by the chevy dealer across the street (which Ryan had previously mentioned "if they couldn't fix the problem"). That was Monday and it is now Friday and I have heard nothing further from anyone! More

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Beto Palma was a pleasure to deal with while choosing our new BMW X6. He was patient and polite while allowing us time to make the correct decision on our next vehicle. His follow up communications were time new BMW X6. He was patient and polite while allowing us time to make the correct decision on our next vehicle. His follow up communications were timely and professional. I would seek out Beto the next time we need a vehicle. Stephen Giles More

by stevieg1976 Verified Customer Verified Customer

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