Greg Wolf

Kelly at BMW of Loveland was extremely helpful to work with. He understood the vehicle I was looking for and helped me find the BMW that met my needs and expectations. with. He understood the vehicle I was looking for and helped me find the BMW that met my needs and expectations. More

by bmw9 Verified Customer Verified Customer

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One huge thing that BMW of Loveland needs to work on if they want to sell EVs to customers with no EV experience is to help them fully connect to all of the BMW app charging networks and going through the they want to sell EVs to customers with no EV experience is to help them fully connect to all of the BMW app charging networks and going through the trip planning software. The primary reason that BMW of Loveland can't fully take advantage of this issue is that they have terrible internet connections and their employees are hesitant to deal with the slow connections when creating accounts etc. The BMW app isn't that straight forward when creating charging accounts and a little hand holding would be huge for customer satisfaction. In this day and age, that is pretty unacceptable. Other than this - the buying experience was very efficient except for when they wanted to sell me a package that included oil changes (I was buying an EV - LOL). I will recommend BMW of Loveland to people that I know who are buying a BMW. I am sure that they will correct these issues because they are top notch. More

by wjo Verified Customer Verified Customer

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Rocky did an excellent job with this super-stressed long time Audi customer. He listened well to what I was looking for in a new car, was patient with some of my peculiar requirements, and was thorough and time Audi customer. He listened well to what I was looking for in a new car, was patient with some of my peculiar requirements, and was thorough and knowledgeable about the capabilities of my new X5. He found a perfect balance between advocating for the benefits of becoming a BMW owner and for me as his customer. I had it narrowed down to two cars and was having a hard time making the final selection and Francine took time out of her day not once but three times to engage with Rocky and me in a VERY helpful way - once even stopping on her golf cart to help me with my color decision...thank you Francine!. I don't see two names that I would like to call out and I hope I am remembering them correctly. Michael managed the paperwork and was attentive to my specific priorities and did not waste a second of his time or mine but did sell me an add on that made sense for me. Well done. Finally, the car was beautiful on the lot but even more so after Michael in detailing got done with it #attentiontodetail. As I wrote in my Google review, what stood out the most (other than an amazing car and Rocky being amazing) was the sense of positive energy in the showroom, something I have not experienced in a car dealership before. More

by mprigney Verified Customer Verified Customer

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Francine Was very easy to talk to and helpful! Very considerate with getting us out the door the same day with a lease. Very considerate with getting us out the door the same day with a lease. More

by switcher95 Verified Customer Verified Customer

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Easy to deal with, followed up well, sincere desire to earn our business and keep it. earn our business and keep it. More

by chasbloomfield Verified Customer Verified Customer

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Our salesman Anthony was great, very knowledgeable and honest,also Caleb is a genius about bmx’s, Greg and Debi were also easy to work with One issue I do have is that my oil change is not available unt honest,also Caleb is a genius about bmx’s, Greg and Debi were also easy to work with One issue I do have is that my oil change is not available until 10,000 miles? My wife will take 2/12 years to get that many miles, so the three year or 30,000 miles Utimate care won’t have much effect, also we will have to drive around with 2/12 years old oil in our nice x5 More

by abfrh Verified Customer Verified Customer

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Francine was wonderful, easy to work with and incredibly prepared. I would definitely recommend her and I would work with her again in my next purchase. I don’t live very close to the dealership and she e prepared. I would definitely recommend her and I would work with her again in my next purchase. I don’t live very close to the dealership and she even delivered the car to me. She made the experience worth the drive. More

by margret Verified Customer Verified Customer

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My car buying experience was simply the best. Charlie made it simple and painless. Thank you!! Charlie made it simple and painless. Thank you!! More

by maciasfamily195 Verified Customer Verified Customer

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I had an excellent experience working with Beto Palma at BMW of Loveland. He took the time to listen to what I was looking for and never pressured me to make a quick decision. After three meetings, he conti BMW of Loveland. He took the time to listen to what I was looking for and never pressured me to make a quick decision. After three meetings, he continued to follow up, answer my questions. In the end, I found a great car at a fair price, and I couldn’t be happier with the experience. I highly recommend Beto Palma and BMW of Loveland to anyone looking for their dream BMW car. More

by rose.Debruin Verified Customer Verified Customer

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They were friendly and helpful. They listened and addressed my concerns and took care of everything in a timely manner. I love my new car They listened and addressed my concerns and took care of everything in a timely manner. I love my new car More

by dmcnail22 Verified Customer Verified Customer

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