Betty Sidbeck | Page 2

I'm happy with the result but not happy that when I originally disclosed the issue with the AC and lost my car for a day for the 'fix' that the AC wasn't fixed even though they said it was. They never originally disclosed the issue with the AC and lost my car for a day for the 'fix' that the AC wasn't fixed even though they said it was. They never ran the AC to make sure it worked. I also think that if a customer is going to lose their EV car for almost week that they should get an EV or Hybrid as the loaner. I had to pay over $100 out of pocket in gas. More

by Coryrett Verified Customer Verified Customer

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Thank you KIA for detailed service and making my car safe fixing the recalls as you do. It’s greatly appreciated.. Quincy Jones always greets me when I come in. safe fixing the recalls as you do. It’s greatly appreciated.. Quincy Jones always greets me when I come in. More

by georgeann.gamble1 Verified Customer Verified Customer

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Everything went fine, no bumps in the road. Experience was fine, nothing exceptional, nothing wrong. Experience was fine, nothing exceptional, nothing wrong. More

by tokat523 Verified Customer Verified Customer

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The overall experience is excellent. Betty was very helpful and provided me information throughout the whole process. Betty was very helpful and provided me information throughout the whole process. More

by bchoy01 Verified Customer Verified Customer

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Very friendly and fast service. Checked every request I had 5 s t a r Checked every request I had 5 s t a r More

by kimy685 Verified Customer Verified Customer

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Truly the nicest most helpful and professional car dealer and service department ever. They truly care about providing the best customer service. It is so rare these days to encounter such service. I always and service department ever. They truly care about providing the best customer service. It is so rare these days to encounter such service. I always recommend to people that I know to go to Kia of Everett. More

by John McLaughlin Verified Customer Verified Customer

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I thought that a $220 checkout seemed a bit steep but the report was comprehensive and helpful in determining what to repair and what to skip report was comprehensive and helpful in determining what to repair and what to skip More

by JIM.NORQUIST Verified Customer Verified Customer

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The staff were friendly and professional, and the service was outstanding. They even offered me a loaner proactively, which I hadn’t expected at all. was outstanding. They even offered me a loaner proactively, which I hadn’t expected at all. More

by Thulasee Shan Verified Customer Verified Customer

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Betty always makes sure everything runs smoothly and quickly. Best auto service person i have ever dealt with. quickly. Best auto service person i have ever dealt with. More

by jrfulton Verified Customer Verified Customer

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The staff was very friendly and helpful My vehicle was ready when promised, and was done as promised. ready when promised, and was done as promised. More

by gizlopez Verified Customer Verified Customer

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