Bev Keenan | Page 3

Quick & courteous service. Video of inspection was very helpful. It shows your level of commitment to get it right. Video of inspection was very helpful. It shows your level of commitment to get it right. More

by DHOLD750 Verified Customer Verified Customer

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This is the best dealership in the capital region I’ve found so far in my 56 years. They foster a relationship with time and energy. (It goes both ways, you feel like you matter and we all are winners) Sa found so far in my 56 years. They foster a relationship with time and energy. (It goes both ways, you feel like you matter and we all are winners) Sales are selling quality, safe, comfortable vehicles, they want you to have what you can afford & need. Their service department is stellar, transparency is critical (as they video the work), communication is top of mind, their skills are bursting with knowledge and experience. I feel heard and scene while never being pressured into anything. When I can’t stay to wait for service repairs they kindly bring me to and from my destination. In fact the gentlemen (who gave me rides) used two different vehicles and knew all about them. He was skilled at driving and answered all my questions about these models. He should be a salesman I told Albert Rodriguez! It’s such a pleasure to have this location as my dealership. Everyone there is kind and friendly, I’m so grateful!! They have my loyalty as long as I live here. More

by ladystaceyplath Verified Customer Verified Customer

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Very clean dealership. Treated good by service advisor. Only wished the technician would have checked the oil after he replaced the oil . It was half qt. Low. Treated good by service advisor. Only wished the technician would have checked the oil after he replaced the oil . It was half qt. Low. More

by totaling.joseph Verified Customer Verified Customer

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Clean modern showroom. Loved the no pressure environment with knowledgeable staff at the ready. Great experience Loved the no pressure environment with knowledgeable staff at the ready. Great experience More

by mdenny63 Verified Customer Verified Customer

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Excellent service they fixed the problem I was in and out in 1 1/2 hrs. in 1 1/2 hrs. More

by tabbielee Verified Customer Verified Customer

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As always, the service department scheduled me ASAP and were prompt with doing the repairs. This dealership always puts the customer first and every staff member is professional and courteous. were prompt with doing the repairs. This dealership always puts the customer first and every staff member is professional and courteous. More

by sbredice Verified Customer Verified Customer

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Lisa was fantastic! ! They got my car in quickly and sent a video of what was happening! It was great ! They got my car in quickly and sent a video of what was happening! It was great More

by Amw546 Verified Customer Verified Customer

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Service Department: Excellent service and communications. Very professional staff. Clean and neat facility. Staff was very friendly and helpful. Sales Department: Jamil went above and beyond helping wit Very professional staff. Clean and neat facility. Staff was very friendly and helpful. Sales Department: Jamil went above and beyond helping with the Mazda Financing changeover. More

by chaywardii Verified Customer Verified Customer

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Dealership was very insightful and would answer questions that you had. Vehicle was serviced and rest area was provided. Staff members were eager to answer and provide services. that you had. Vehicle was serviced and rest area was provided. Staff members were eager to answer and provide services. More

by annaliao112200 Verified Customer Verified Customer

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Doing business with DePaula Mazda has been a pleasing, stress-free experience. Communication and work from their service department was also worry free. I was provided a loaner vehicle so that I could get stress-free experience. Communication and work from their service department was also worry free. I was provided a loaner vehicle so that I could get back to my house where I work full time while providing care for someone physically incapacitated. This was a huge relief. My vehicle is still quite new, but when the time comes, I will return to DePaula Mazda first. More

by Joe Dufresne Verified Customer Verified Customer

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