Big John Crawford | Page 2

I wouldn’t recommend this dealership to anyone. Product specialist Greg Gentz tried to attack me. After one of their employees took a customer on a test drive with my purse in the sales vehicle. If Product specialist Greg Gentz tried to attack me. After one of their employees took a customer on a test drive with my purse in the sales vehicle. If anyone’s belongings is left behind during a test drive, Your suppose to turn it in to a manager or service. That was not done here. Instead they took another person on a test drive. And before the customer enter the vehicle “he stated that he told the employee that it was someone’s purse in the car” & the employee still took him on a text drive with my belongings. Today I will be calling corporate & they will be hearing from my lawyer. Because I was treated unfairly. Also other staff that were present were sales manager Laurie Kralek, product specialist, Big John Crawford… More

Helpful 0

Report | Print

This dealership is without a doubt one of the best dealerships in NWI. The service is fantastic and I was really satisfied with any questions I had in terms of the car or any questions in general! dealerships in NWI. The service is fantastic and I was really satisfied with any questions I had in terms of the car or any questions in general! More

by Emilio Verified Customer Verified Customer

Helpful 0

Report | Print

Extremely helpful with purchasing a brand new car! He was patient to help me find my dream car. He was patient to help me find my dream car. More

Helpful 2

Report | Print

My Webb Hyundai experience was great. Showroom was impeccable. Kristen Krieg was friendly, knowledgeable and a pleasure to work with. Big John was also on top of his game, I changed the Showroom was impeccable. Kristen Krieg was friendly, knowledgeable and a pleasure to work with. Big John was also on top of his game, I changed the initial financing plan and that change couldn't have gone smoother. They are both an asset to Webb Hyundai should both be recognized for their professionalism. More

Helpful 0

Report | Print

Webb Hyundai of Highland provided good customer service and a pleasant and friendly buying experience. and a pleasant and friendly buying experience. More

by jamilamartin Verified Customer Verified Customer

Helpful 0

Report | Print

First experience with Hyundai was Not a Happy One! ! This place does not honor there own policy. First of all, none of the sales associate’s knew there own Hyundai assurance policy that clearly states ! This place does not honor there own policy. First of all, none of the sales associate’s knew there own Hyundai assurance policy that clearly states (3 day return policy) on there website. My first experience with Hyundai in Highland Indiana was very unpleasant and the lady that does the numbers and finance part was not helpful. On the second day of the 3 day return policy that is suppose to be in place, I came in to see if I could exchange my 2023 Tucson se for 2023 Tucson sel but they did not have the grey interior for my price point so I left and went home. On the third day of there supposedly 3 day policy I saw that they had a SEL trim available (vin number 5NMJBCAEOPH263948) online. I went in and LAURIE KARLEK in the office that approves loans from banks turned me around and told me she could not help. I was so hurt and now stuck with a vehicle I truly don’t want. Your experience is suppose to be a happy one because of the type of purchase that is being made but it was not. Laurie told me the vehicle was not available but I pulled her card and called (800) 633-5151 which is Hyundai Care and they told me it was available for purchase. She was just trying to get rid of me so they would not have to do there job which is exchange vehicles Pray something can be done of this matter to make my Hyundai experience better. 5/16/23 -Lamar More

by Lamar-2100 Verified Customer Verified Customer

Helpful 0

Report | Print

Greg was very informative and helped me very much through every step of the process he helped me set up my Santa Fe And new all about it. Thank you very much Webb Hyndia dealership every step of the process he helped me set up my Santa Fe And new all about it. Thank you very much Webb Hyndia dealership More

by richtrost6970@yahoo.com Verified Customer Verified Customer

Helpful 0

Report | Print

Every one was very friendly and kind; it was a great experience! Thank you all once again! experience! Thank you all once again! More

by alvarezveronica99 Verified Customer Verified Customer

Helpful 0

Report | Print

I am very pleased with the way everyone was able to help with the purchase of all three cars with the purchase of all three cars More

by lasersierra Verified Customer Verified Customer

Helpful 0

Report | Print

Very pleasant,helpful and not pushy as other sales people in various dealshiips John Crawford let you make up your own mind good service. in various dealshiips John Crawford let you make up your own mind good service. More

Helpful 0

Report | Print