Bill Adams

Lots of junk fees added on to the sale of the vehicle at the end and not disclosed during purchase. Could add up to about $1000.00 not including tag and title charges for the State. Sales representative B the end and not disclosed during purchase. Could add up to about $1000.00 not including tag and title charges for the State. Sales representative Bill Adams is very friendly and professional. Company policy needs adjustment. Sales person can only do so much for the customer due to company policy. More

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Outstanding people! Couldn’t have asked for a better experience. I was treated like royalty while there and knew that my vehicle was in the hands of professionals. They Couldn’t have asked for a better experience. I was treated like royalty while there and knew that my vehicle was in the hands of professionals. They were very thorough explaining what needed to be done and why. It is very comforting to know this team stands behind what they sell and that I wasn’t just another sale. Great job Scranton Dodge, looking forward to my next new vehicle. More

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Dealership always has enough inventory to choose from and they work with you to get the best deal for you. It's a breeze to come here and purchase a new vehicle when our lease is up. they work with you to get the best deal for you. It's a breeze to come here and purchase a new vehicle when our lease is up. More

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Outstanding I recently bought a Jeep GC for my son through Scranton Dodge and dealt with Mike McConkey and his sales staff. It was his first car. I could not ha I recently bought a Jeep GC for my son through Scranton Dodge and dealt with Mike McConkey and his sales staff. It was his first car. I could not have chosen a better place to buy a vehicle. They were OUTSTANDING! Mike was incredibly accommodating as far as test driving the vehicle and picking it up. The staff was extremely courteous and professional in every aspect of the deal. They have an outstanding attitude and provide terrific customer service. I would highly recommend Scranton Dodge for your next vehicle purchase! They made it a great experience for myself and my son. Thanks Mike!!!! More

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sales Bill Adams is a asset to your company. He is a great salesperson and the reason i keep going back to Scranton Dodge......thank you Mr. Adams Bill Adams is a asset to your company. He is a great salesperson and the reason i keep going back to Scranton Dodge......thank you Mr. Adams More

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The service is consistent !! Consistently horrible!! Every t Let's start with my family has collectively purchased 7 vehicles from this dealeryin the last 24 months due to the phenomenal sales team and their att Let's start with my family has collectively purchased 7 vehicles from this dealeryin the last 24 months due to the phenomenal sales team and their attention to detail. However the service absolutely sucks every time my vehicle went in for service it was a collasal xxxx show. I never experienced such incompetence. The topper was when I brought my vehicle in for two recalls and they wound up breaking my backup camera while doing other service, I was directed to see the service manager and he casually just stated you will need to make an appointment to have it looked at!!!!!! I will never buy another vehicle there again no one should be treated the way I was!!!! They really are a total mess. My recommendation is to go elsewhere. anywhere but there. BTW Bill Adams is awesome and the only reason we tolerated the poor service as long as we did. More

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Very nice dealership I’m just looking for low payment and low mileage and that’s what they had and there nice employees there and awsome service lol I’m just looking for low payment and low mileage and that’s what they had and there nice employees there and awsome service lol More

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Crazy Easy I stopped in on a whim one Saturday with no intention of buying at the moment. I found a truck that interested me and Bill Adams gave me a deal that I stopped in on a whim one Saturday with no intention of buying at the moment. I found a truck that interested me and Bill Adams gave me a deal that I could not refuse. I appreciated his honesty and willingness to work with me. More

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Customer Focus & Professional Attitude We have purchased a few vehicles from Bill at Scranton Dodge over the past years and all I can say is Thank you for your honesty and help both during We have purchased a few vehicles from Bill at Scranton Dodge over the past years and all I can say is Thank you for your honesty and help both during and after our purchases. Bill never questioned our needs and did everything possible, (along with contacting other dealerships for availability) to get us into the vehicles we wanted. More

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Professional Outstanding Service I contacted Bill in the morning and we had a deal later that afternoon. Outstanding customer service - great deal on my new vehicle. Thanks Bill I contacted Bill in the morning and we had a deal later that afternoon. Outstanding customer service - great deal on my new vehicle. Thanks Bill More

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