23 Reviews of Bill Baker
October 01, 2016
Smooth, easy, fair - unlike any past dealership experiences JYM was very easy to work with and we negotiated a fair deal. The sales process was efficient and it was truly a stress free environment. Everyone sho JYM was very easy to work with and we negotiated a fair deal. The sales process was efficient and it was truly a stress free environment. Everyone should check out this dealership it's unlike many of the other dealerships in CT. More
Other Employees Tagged: Jym Narducci
September 15, 2016
Unbelievable Experience! Fantastic! Had the best car buying experience of my life! I had checked out many other dealerships but none of them compared to Troiano! Frank Portanova made me Had the best car buying experience of my life! I had checked out many other dealerships but none of them compared to Troiano! Frank Portanova made me feel so comfortable with my purchase and was extremely down to earth and helpful. Will go to him and this dealership for the rest of my life! I cant say enough about how well my experience went! More
Other Employees Tagged: Ashraf "Ash" Bashir, Frank Portonova
August 09, 2016
2015 Jeep purchase Jym and Billy greatly assisted us I'm the purchase of another vehicle for our family with no pressure. They worked with our budget with no pressure o Jym and Billy greatly assisted us I'm the purchase of another vehicle for our family with no pressure. They worked with our budget with no pressure on adding extras. Very easy dealing. Looked and purchased a vehicle in the same day. More
Other Employees Tagged: Jym Narducci
May 13, 2016
Great experience I had a great time buying a car from this dealership. From getting picked up at the airport to sales guys and finance guys. My only problem is I live I had a great time buying a car from this dealership. From getting picked up at the airport to sales guys and finance guys. My only problem is I live to far away to get service there More
Other Employees Tagged: Rich Burdick, Jym Nnarducci
May 13, 2016
Quick and Easy! Best experience my husband and I have ever had with purchasing a vehicle. Everyone treated us in a professional manner and made the purchase experienc Best experience my husband and I have ever had with purchasing a vehicle. Everyone treated us in a professional manner and made the purchase experience quick and easy. We knew what we wanted from a lot of online research and knew what we wanted to pay. After contacting Jym online he quickly responded and provided all the information on the requested car including a price that was below what we expected. After scheduling a time to visit the dealer Jym introduced us to Bill who showed us our new vehicle in detail. We decided to go ahead and make the purchase. The entire visit took no longer than an hour and we were driving home in our new car! Thanks again to the entire Troiano team. We will be back for our next car More
Other Employees Tagged: Jym Narducci
April 11, 2015
Totally breaks the old stereo type "Car Salesman" This is my second time buying from Troianos. 10 years ago when I bought a used Jeep Liberty from them, I was impressed by the pride and confidence ea This is my second time buying from Troianos. 10 years ago when I bought a used Jeep Liberty from them, I was impressed by the pride and confidence each employee carried, the friendliness of everyone (even those just passing by). But most importantly, the way they made me feel, like an old friend who had come to visit. Never having thought I would like an SUV I was pleasantly surprised that the Liberty was a perfect fit for me! Now that the vehicle was 12 years old it was time to buy a new car. I was not disappointed. Bill Baker, greeted me at the door and I found myself once again in an atmosphere of pride and confidence of knowing what they have to offer... The best dear out there! Bill was patient in hearing what I wanted and was able to take me right to the car that would best replace my Liberty... a 2015 Jeep Compass. I was amazed that Bill & Frank Portonova were able to put this car into a price package I could actually afford. I was driving out only a few hours later with the very first brand new, never driven, only 2 miles on the odometer car, I have ever owned! Bill and Frank both were friendly, knowledgeable and knew exactly the right direction to steer me in! Even when it was time to sign the papers, I found that sitting down with Rick Burdick was also a pleasant experience. I never felt pushed or obligated to purchase any other package than the one I walked into his office with! He was friendly, considerate, and personable through out the whole time. As the age old saying goes, "when something works don't fix it!" Troianos works! Yes, I will be back! More
Other Employees Tagged: Frank Portonova , Rich Burdick
March 15, 2014
After seeing a vehicle listed on autotrader.com, I went to the dealership to and took the vehicle for a test drive. The price listed on autotrader was $18,995. When I went back to make an offer to purcha to the dealership to and took the vehicle for a test drive. The price listed on autotrader was $18,995. When I went back to make an offer to purchase the vehicle, I was told the vehicle was $19,995. I brought up the vehicle listing on autotrader and showed them the price. The sales person said autotrader must have changed the price and they would not honor the price. I will never consider looking at another vehicle from this dealership. More
Other Employees Tagged: Frank Portonova
February 11, 2014
I called the dearlership around 3pm. Came in looking for a used car with price range. It was suggested to get us the best value for our money they suggested the new Avenger. The rebates and numbers made sen a used car with price range. It was suggested to get us the best value for our money they suggested the new Avenger. The rebates and numbers made sense to us. Our trade wasn't the best and also with no money down it would be difficult for the banks to look at us. We worked the numbers ran home to get necessary papers and drove out with the vehicle around 7:30 that evening. The dealership worked hard and speedy in my opinion. Very pleased with the overall experience. All the salesman were cordial and answered all questions politely even though they wern't part of the sale. More
January 30, 2014
Bill was fantastic to work with. Honest and new his stuff. Will definetly recommend my father see him in the spring to buy his new car. Great car sales experience. stuff. Will definetly recommend my father see him in the spring to buy his new car. Great car sales experience. More
January 30, 2014
I came to Troiano to purchase a Dodge Durango and dealt with Bill Baker. Bill made the entire process as easy as possible. His was very knowledgable about the vehicles and helped select the one best for me with Bill Baker. Bill made the entire process as easy as possible. His was very knowledgable about the vehicles and helped select the one best for me. I have had unpleasant buying experiences at other dealerships in the past, but Bill was friendly and courteous and I would certainly buy from him again. More

