Bill Brand | Page 4

Low pressure professionalism! We have purchased half a dozen cars at Huffines in Lewisville over the past thirty years. Every experience has been pleasant and professional. This ti We have purchased half a dozen cars at Huffines in Lewisville over the past thirty years. Every experience has been pleasant and professional. This time was a 2020 Jeep Gladiator Rubicon! More

by Hogeye46 Verified Customer Verified Customer

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EVERYONE, insales, finance and parts & servicewere EVERYONE, insales, finance and parts & service were perfect. They made me and my wife feel like we are a part of the Huffines family. They answered EVERYONE, insales, finance and parts & service were perfect. They made me and my wife feel like we are a part of the Huffines family. They answered every question and delivered what we wanted. More

by jgtbremen Verified Customer Verified Customer

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The best experience with our new car visit.Thank you The best experience with our new car visit. Thank you John and Steve for your excellent attention. You promised the vehicle on a certain date and it The best experience with our new car visit. Thank you John and Steve for your excellent attention. You promised the vehicle on a certain date and it was perfect. Received the vehicle before the time I had requested. Thank you both!! More

by MWINGERT201552 Verified Customer Verified Customer

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Best experience in a long time. I have been buying cars for over 40 years and by far this was the best. Starting with my sales person Patrick Zellner which was very knowledgeable wi I have been buying cars for over 40 years and by far this was the best. Starting with my sales person Patrick Zellner which was very knowledgeable with the Jeep Gladiator that i purchased.As well as being very professional. I would recommend Patrick to all my friends and family. Next was the Director of sales Vincenso which made some calls to make the deal work for me and the dealership. Then on to finance which is really the scary part if you know what i mean. LOL But working with Bill Brand was very relaxing no pressure to buy any add ons. And just wanted to say that overall a GREAT place to purchase a vehicle. Thanks Adolf More

by ADOLF.RODRIGUEZ Verified Customer Verified Customer

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Great service and attention to what I requested in a vehicle James Zimmerman made this vehicle purchasing experience delightful. He showed me many details about the truck, showed me small detail items that made James Zimmerman made this vehicle purchasing experience delightful. He showed me many details about the truck, showed me small detail items that made it a vehicle I really wanted. James introduced me to the service team as well as the custom design crew. All in all, it was a very good truck buying experience, and I never thought I would buy a truck. More

by DENA M Verified Customer Verified Customer

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Great dealership! I worked with James Zimmerman on the purchase of a new Grand Cherokee. The experience was easy and fun! Every person I talked to and worked with, wa I worked with James Zimmerman on the purchase of a new Grand Cherokee. The experience was easy and fun! Every person I talked to and worked with, was easy to deal with and made me feel very comfortable! I definitely recommend this dealership to anyone looking to purchase a vehicle! More

by MA13945 Verified Customer Verified Customer

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Great Experience All Around! Huge shout out to the whole team at Huffines CJDR. I had a tall order and they came through! Specifically want to thank John Sheppard. I had reach Huge shout out to the whole team at Huffines CJDR. I had a tall order and they came through! Specifically want to thank John Sheppard. I had reached out to a number of dealerships in the area with my specific requests. Many either ignored what I was asking for or were unable to meet my requests, one dealership even told me what I was asking for was impossible. John was the first to actually pick up the phone and call me. He very confidently and transparently listened to my needs and got me in the exact vehicle I wanted. Seriously considering trading in my wife's car. Would highly recommend the team and Huffines, with John as your salesman! More

by ISAAK.ROSS.IR Verified Customer Verified Customer

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Awesome dealership Every time I went to Huffines, I was retreated with respect, and given awesome service. I found them to be honest in the service department and the Every time I went to Huffines, I was retreated with respect, and given awesome service. I found them to be honest in the service department and the sales sept. Zack was amazing and went beyond my expectations in sales. Chris always made sure my Jeep was thoroughly taken care of. Bill at the closing of the sale of my next Jeep was awesome as well. Steve even came by to make sure Everything was perfect. Thank you Huffines. More

by steedbusiness Verified Customer Verified Customer

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Great car-buying experience! Everyone involved in the transaction were very professional, courteous, and pleasant to deal with. Hassle-free experience. James (JZ) was very patient Everyone involved in the transaction were very professional, courteous, and pleasant to deal with. Hassle-free experience. James (JZ) was very patient, listened to what we wanted, and provided viable options to choose from. More

by PAB Verified Customer Verified Customer

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Fantastic Experience!! FANTASTIC EXPERIENCE!!! My name is Douglas Burack and I want to express what a great Service Department and Truck Sales Department Huffines of Lewi FANTASTIC EXPERIENCE!!! My name is Douglas Burack and I want to express what a great Service Department and Truck Sales Department Huffines of Lewisville has! My experience started at Frisco Dodge and it was not good!  The service department was awful and there was no organization or lack of experience or leadership. They just rush you through and do not want to be bothered.  Not Good!    After several times of bringing my Ram there for service and constantly being told to wait, "no loaner vehicle available" and "we are unable to fix the problem at this time"  plus they just have no respect for my time, I decided to go to Huffines Ram/Dodge of Lewisville as recommend by Chrysler headquarters.  (Now please understand that I live in Frisco, TX and the dealership is only 7 miles from my home, however, I would rather drive 22 miles to get to Huffines Ram/Dodge of Lewisville because I truly believe the service is 100% better)  This was a great suggestion, because there I met the best and most through service representative: Chris Tucker and his supervisor Philip McLean who also helped in my RAM service which was fantastic.  I was also very impressed that General Manger of Service: Scott (Unknown last name) was also involved with my services on my truck.  These men all together plus the other service adviser's work together as a true team and help each other out as well as take the time to help and work with customers coming in for service.  These people are amazing, caring and personal. They really listened to my issues, took notes, always put me in a loaner vehicle and constantly kept in touch with me. I also want to give credit to the crew on the driveway and thank some of the mechanics who came out and took the time to speak with me. Just a great experience! I later decided I wanted a new Ram and spoke with salesman John Sheppard. This guy is great. Not pushy, listened to my needs and kept in touch all the time by text!  Gee, I thought I texted a lot!  After weeks of looking for the right truck, reality set in once I saw the price of the new Ram numbers and decided the price was out of my budget.  John did not stop there, he recommended I speak with Rafael Garcia in pre-owned sales. So I went to the other lot to look at pre-owned trucks.  Another great experience!  Allow me to explain! In the pre-owned department my first contact was with Darrell Smithey, Pre-Owned Sales Manager. This guy is awesome, friendly, personable and knowledgeable. He then set me up with Rafael Garcia, as my sales representative. Rafael is amazing, knowledgeable and extremely through. He helped me with a beautiful pre-owned Ram Truck and both he and Darrell worked with me to stay within my budget, while selling me a 2014 RAam 2500 for a great price and in great condition!  These two men were true to their word, making sure the truck I bought was perfect to my expectations. This truck was clean, detailed, inspected, filled with gas and came with a free 3 month or 3,000 mile warranty (on the drive-train) without my asking!  I have to say, the overall experience was simply great and comfortable with no pressure and was fun. I have told so many of my friends about this experience and I highly recommend Huffines of Lewisville, TX.  I also want to thank Bill in the finance department.  He stayed late working to find me a great rate.  He even called to check on me the next day and sent all my paperwork to me saving me a trip back to Huffines.  You may ask....why am I writing this?  Because I understand customer's and people. Normally, you only hear the bad news or problems.  I wanted to let everyone know that there were no problems at this dealership.  All the people at Huffines's of Lewisville are fantastic.  Seriously, if you need a new car or truck, even pre-owned, they have a great selection.  My experience was truly great and I wanted to put it out there for all to see and read!   Thank you Huffines. Doug Burack More

by DOUGLASBURACK Verified Customer Verified Customer

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