Bill Brand | Page 3

*LONG POST AHEAD*Did business with Lauryn Neale and I am glad I did. She responded to me fast via email over some questions I had over a car I found in Car-gurus. Initially, I was interested in purchasing a glad I did. She responded to me fast via email over some questions I had over a car I found in Car-gurus. Initially, I was interested in purchasing a Jeep Cherokee; she broke down how my monthly payments would look like, explained to me how Jeeps 0%APR for 72 Months worked (no discounts would be able to apply to the car if I had chosen this route. I had scheduled an appointment to see a Jeep Cherokee Latitude (White) on a Friday for 5:30 pm (I called at 3:06 pm). She called me 30 minutes later, informing me that the vehicle I wanted to test drive was being loaned out today. I was bummed but grateful that she told me about this before I even made the drive out there. She informed me that they had a Jeep Cherokee (base model) available for me to drive, and I said that is fine I will do that. There were bumps on the road since she ended up telling me that the White Jeep Cherokee was actually in an accident before, so Huffines did not want to sell it to the public (something along the lines of that) but that they can get me a similar car/color/specs from their Plano location. Out of my curiosity, I wanted to test drive a Grand Cherokee, and I loved it. Another bump on the road happened that a used Grand Cherokee was being loaned out, so I was unable to test drive that one. I ended up test driving a new one (not much of a price difference tbh). She broke down the pricing for me again how much I would pay monthly with a decent APR % (she never pulled my credit score to give me an estimated number- in which I am THANKFUL). I didn't return until the next day on Saturday (7 pm) to close the deal after I got my trade-in calculated and left around 9 pm after financing the vehicle with Bill Brand (also a lovely person!). ALSO, thank you, Lauryn, for NOT being pushy and being nice! More

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I was extremely pleased with the customer service I received during and following the purchase of our certified pre-owned vehicle. Mr. Millsap, Mr. Smithy, Mr. Steele and Mr. Brand all made my buying received during and following the purchase of our certified pre-owned vehicle. Mr. Millsap, Mr. Smithy, Mr. Steele and Mr. Brand all made my buying experience one of the best I have had. Even though I came from out of town (~3 hours away), I would recommend Huffines to others and will definitely consider buying other vehicles from them. More

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Thank you! Great service and was super quick in and out. The people are all very friendly, not pushy like some car dealers can be. The people are all very friendly, not pushy like some car dealers can be. More

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Professional courtesy and service. The experience was pleasant and we will be return customers next time we are in the market for a new car. pleasant and we will be return customers next time we are in the market for a new car. More

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Shopped the other dealerships before I bought here. The candidness, honesty and patience assisting myself was beyond reproach. Highly recommend buying your next vehicle from Zach and Huffines! candidness, honesty and patience assisting myself was beyond reproach. Highly recommend buying your next vehicle from Zach and Huffines! More

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Best experience on hide when buying a new vehicle! I have no doubt that I will be coming back here to buy my next vehicle as well. have no doubt that I will be coming back here to buy my next vehicle as well. More

by SCOTTDICKERSON94 Verified Customer Verified Customer

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Excellent customer service and experience This is my second purchase from Huffines in Lewisville. Zackary Victory helped throughout the process of deciding on the new 2020 Ram Laramie. The fin This is my second purchase from Huffines in Lewisville. Zackary Victory helped throughout the process of deciding on the new 2020 Ram Laramie. The finance manager, Bill Brand, also very helpful and offered excellent customer service to make sure I was happy with the final sale price and financing. The team also included Bruce Johnson and Bill Matson who were helpful in getting right price and remember me from the last car purchase. At this Huffines dealership, you are not just someone to make a sale to, but also feel they truly do care. I highly recommend Huffines for Jeep and Ram purchases and service. I have always appreciated their respect, attention to detail, and customer service. More

by Kronborg Verified Customer Verified Customer

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New Car Lease Had a great experience with this new car lease it is always a challenge but not this time around. Thank you very much to Bruce and Team Had a great experience with this new car lease it is always a challenge but not this time around. Thank you very much to Bruce and Team More

by MARYNALOMBARD Verified Customer Verified Customer

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Awesome I wasn't sure that customer service still existed among dealers. My experience was awesome!! The salesman, Larry, didn't pressure me. He genuinely l I wasn't sure that customer service still existed among dealers. My experience was awesome!! The salesman, Larry, didn't pressure me. He genuinely listened to what I wanted. He stayed on a cold rainy evening to show me the vehicle. He even had it warmed up by the time I got there. The finance employee, Bill, was excellent too and I never like finance guys. After all was said and done, I felt good after the purchase. More

by bmimatt111 Verified Customer Verified Customer

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My 7 vehicle bought at Huffines, a great buying experience, very polite ,respectful of my time. Great price on my new truck. Will be back experience, very polite ,respectful of my time. Great price on my new truck. Will be back More

by JRAN69 Verified Customer Verified Customer

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