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Bill Briant
Bill Briant at Napleton Chevrolet St. Charles

Bill Briant

Service Advisor

Napleton Chevrolet St. Charles

2015 E Main St.
St. Charles, IL 60174

4.4
104 Reviews

Enjoy family, fishing, and outdoor sports, I also love using my smoker on the weekends and I enjoy cooking. I also love working with people.

4.4

104 Reviews

Write a Review

Dealership Experience

15 yrs, 9 mos

Industry Experience

45 yrs, 9 mos

104 Reviews of Bill Briant

February 04, 2026

Dealership Rating
Employee Rating

The requested work is completed quickly and correctly. The updates keep me informed of where the work is at! More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ted Roesner

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Feb 05, 2026

Napleton Chevrolet St. Charles responded

Jack, thank you for taking the time to share your feedback. We are thrilled to hear that you had such a successful service experience with our team. See you next time at Napleton Chevrolet St. Charles!

February 04, 2026

Dealership Rating
Employee Rating

Napleton Chevrolet St. Charles has very quick and efficient (vehicle service). Very professional service support staff. More

by Tripwyrex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ted Roesner

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Feb 05, 2026

Napleton Chevrolet St. Charles responded

We're delighted to hear our service team was efficient and professional! Thank you for choosing Napleton Chevrolet St. Charles and for sharing your positive experience. We look forward to assisting you in the future!

January 15, 2026

Dealership Rating
Employee Rating

Bill Briant is very good, always advises about all maintenance that needs to be done. More

by raweigand56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 15, 2026

Napleton Chevrolet St. Charles responded

We are grateful for your review. Thank you from all of us at Napleton Chevrolet St. Charles!

January 14, 2026

Dealership Rating
Employee Rating

Service department was topnotch. Bill promised 6 recalls on Saturday and it was done. Highly recommend More

by bigjimmy565
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 15, 2026

Napleton Chevrolet St. Charles responded

Thank you for sharing this high praise for Bill and your recommendation of our services! We look forward to welcoming you back to Napleton Chevrolet St. Charles in the future. Safe travels!

December 31, 2025

Dealership Rating
Employee Rating

Service team is first rate and very trustworthy. I’m confident that they will repair my car promptly. More

by ricky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ted Roesner

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Jan 05, 2026

Napleton Chevrolet St. Charles responded

Ricky, we're glad you feel confident with our service team at Napleton Chevrolet St. Charles! Thank you for sharing your experience.

December 13, 2025

Dealership Rating
Employee Rating

Best dealer of chevy in chicago land area and sale & services are very excellent place. More

by kyawkhine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rocky Sanchez, Ted Roesner

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Dec 15, 2025

Napleton Chevrolet St. Charles responded

Thank you for stopping by to leave Napleton Chevrolet St. Charles a wonderful review!

December 04, 2025

Dealership Rating
Employee Rating

Quick and Friendly And I will be back thank you bill my advisor was excellent More

by thebbfam4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Talked to Rafael to kill some time and was really nice

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Dec 05, 2025

Napleton Chevrolet St. Charles responded

We are grateful for your review. Thank you from all of us at Napleton Chevrolet St. Charles!

November 22, 2025

Dealership Rating
Employee Rating

Thought I had a technical problem with the display, but the technition showed me, and very politely, explained how a power button works. They didnt charge me because apparently the warranty covers my inept More

by thirdover4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ted Roesner

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Nov 24, 2025

Napleton Chevrolet St. Charles responded

Thank you for sharing this wonderful feedback! We’re glad you received such knowledgeable service from our team, and we hope to welcome you back to Napleton Chevrolet St. Charles next time.

November 20, 2025

Dealership Rating
Employee Rating

Unfortunately my tire rotation and tire repair did not go well at all. It took 3 trips to get my tire fixed. More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ted Roesner

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Nov 20, 2025

Napleton Chevrolet St. Charles responded

Matt, I'm really sorry to hear about the trouble you experienced with your tire repair and rotation. That's certainly not the level of service we aim to provide, and I can understand why you'd be frustrated after three trips. We'd like to learn more about what happened so that we can ensure it doesn't happen again. Please reach out directly to stcharlesfeedback@napleton.autos - Napleton Chevrolet St. Charles

November 05, 2025

Dealership Rating
Employee Rating

EVERYONE & we mean EVERYONE from service. ..William, to sales...Rocky.., to Paul very helpful with everything and knowledgeable .Gave you the truth from the beginning and gave us options that More

by ItsmeTami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mitch Varga , Rocky, Paul

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Nov 05, 2025

Napleton Chevrolet St. Charles responded

Thank you for sharing your 5-star review of William, Rocky, and Paul! We appreciate your business and hope to see you again at Napleton Chevrolet St. Charles. Enjoy the ride!

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