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Bill Brown
Bill Brown | Page 35
Service & Parts Director
Courtesy Mitsubishi
1060 Washington Street
South Attleboro, MA 02703
377 Reviews
Dealership Experience
20 yrs, 8 mos
Industry Experience
39 yrs, 5 mos
Specialties & Trainings
Mitsubishi Certified Service Manger with over 30yrs with the Mitsubishi brand as well as multi-brands knowledge and repairs.
377 Reviews
Write a Review
377 Reviews of Bill Brown
Verified Customer
May 19, 2020
Superb Automotive Service It is so hard to find a trustworthy car mechanic, but when you find one you don't mind sharing your "secret" with others. My decades long relationship It is so hard to find a trustworthy car mechanic, but when you find one you don't mind sharing your "secret" with others. My decades long relationship with Courtesy Mitsubishi started when Bill moved from East Providence Mitsubishi. I wasn't sure what to expect from Courtesy but I was blown away by their honesty, sincerity and dedication to helping their customers maintain their vehicles. Have to give a shoutout to my man Steve who is a wealth of automotive knowledge and Paul who gives a new meaning to courteous adviser. More
by MaxBa3000GT
May 18, 2020
Tony was very friendly, professional and very helpful. The place is really clean and everyone I came in touch with was friendly,polite and helpful The place is really clean and everyone I came in touch with was friendly,polite and helpful More
by SALMERON74
Other Employees Tagged: Miguel Santos , Aaron Dube, Tony Machado
April 25, 2020
Excellent service. Honest upfront cost assessment. 👍🏼👍🏼 I would recommend this fine group of human beings, to sell or service any of their fine cars, to anyone! 👍🏼👍🏼 I would recommend this fine group of human beings, to sell or service any of their fine cars, to anyone! More
by HEYMAN
Other Employees Tagged: Miguel Santos , Kyle Cunningham
March 30, 2020
The staff was very courteous and took care of my service needs in a timely manner. I would definitely return to have my car repaired. needs in a timely manner. I would definitely return to have my car repaired. More
by Kmbplumbing
Other Employees Tagged: William Brown, Paul, and tech who worked on my car.
March 23, 2020
Paul in the front is so helpful and the crew in the back has the answers for everything I'll always go back this is my service station has the answers for everything I'll always go back this is my service station More
by Kaydee1878
Other Employees Tagged: Kyle Cunningham, Aaron Dube, Tony Machado, Steven Almedia
January 09, 2020
Paul was not there Bill was running the Front. He was yelling at tech guys complaining about customers on phone and was upset the fact i was a walk-in told me that I am supposed to make an appointment fo yelling at tech guys complaining about customers on phone and was upset the fact i was a walk-in told me that I am supposed to make an appointment for my oil change that the service center is very busy after a holiday. ( like I am supposed to know that ) I told him I was never told I had to have an appointment. He said i was going to be there for awhile and this is the reason we have policys. I waited about an hour no big deal I was thankful i was taken in i work a very busy schedule. He is checking people out and going over what was done and what needed to be done and then letting them know that there car wash being washed and should be right out. When it came to me he handed me my papers and said you might want to start thinking about getting tires for that car. I said ok walked out and had to look for my car no car wash no vac nothing. I have never had a bad experience at the service center until now. Paul is wonderful you never see him get upset and he is so helpful I think you have the wrong guy for a manager or he should take lessons from paul on how to act towards customers. Even when i came in on a day that was busy and didn't make an appointment paul was very friendly and told me it would be less wait and easier on me if I could make an appointment its faster and you wont have to wait around for long. I. Told him i would try but I am an on call health care provider so its hard. I never do theses and complain but Bill was very unprofessional and he made me any ways feel anxiety not sure about the rest of the people in room but some of there expressions were of shock on how he was yelling running around punching keys on the key board hard and some of the comments he was making. I am sorry but he need s training on how to act like a professional. Do you have cameras and audio is so watch them you would be embarrassed that he is a manager of yours. I had to give one star to pull up his name but i give none More
by QRTHORSEGIRL3
January 01, 2020
Quick Service was great got a great deal in and out I would buy again would recommend to family and friends happy new year thanks guys Service was great got a great deal in and out I would buy again would recommend to family and friends happy new year thanks guys More
by Haroldsmith74
Other Employees Tagged: Tony Machado
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