Bill Bryant | Page 2
Service Advisor
Napleton Chevrolet St. Charles
2015 E Main St.
St. Charles, IL 60174
67 Reviews
Write a Review67 Reviews of Bill Bryant
April 04, 2023
Car was serviced correctly & quickly. Bill in the Service Dept was pleasant to deal with. It would have been nice however if the dealership had given my car a quick wash as they’ve done Bill in the Service Dept was pleasant to deal with. It would have been nice however if the dealership had given my car a quick wash as they’ve done in the past. More
April 03, 2023
This was my 2cd visit since Napleton took over the dealership. Both visits were for oil change and tire rotation. Both times the tires were not rotated but I was charged for the service. I no longe dealership. Both visits were for oil change and tire rotation. Both times the tires were not rotated but I was charged for the service. I no longer trust their service department to do the work requested. Everyone else at the dealership were very friendly and helpful and I have no complaints about them but in the future I will not have any service performed at this dealership and will probably not purchase a vehicle there. More
Other Employees Tagged: Chris Behlke, Brett Cassell , Danny Ali, Rebecca Ko, Austin Lasswell
April 02, 2023
The woman who took care of me was excellent, sorry, she didn't introduce herself and I failed to ask. She was very explanative about what was happening while waiting and is a great asset to your service te didn't introduce herself and I failed to ask. She was very explanative about what was happening while waiting and is a great asset to your service team. A+A+A+ More
Other Employees Tagged: Rocky Sanchez
March 20, 2023
car is a 2017 car, one owner, bought new with less than 40 miles and the problem with the car was with a transmission part which a car driven under 7k per year has, sounds a bit strange, but I paid the bil 40 miles and the problem with the car was with a transmission part which a car driven under 7k per year has, sounds a bit strange, but I paid the bill of just under $1,000 which included a read end alignment?, again under 7k per year and a transmission fluid flush.... this should not have happened, GM should have been contacted and a solution reached...... gonna trade that car in and mine and head over to Ford and buy two new ones....... I had it............ More
March 20, 2023
Oil change was quick and easy but tech was kind of pushy with regards to other service that he said I needed. I looked at the owners manual and they did recommend the list of work items, so..... I refused with regards to other service that he said I needed. I looked at the owners manual and they did recommend the list of work items, so..... I refused the extra ($1200) work and now have received at least 3 emails still suggesting the work. More