Brett Cassell

Jarad was great in getting us thr car we wanted, and brett got set up with financing quickly and with a decent rate. brett got set up with financing quickly and with a decent rate. More

by rjane70 Verified Customer Verified Customer

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Had a great experience with this dealership. They took into account my needs, worked with me to get a deal I was comfortable with, and followed up a few days later to check I was happy with my p They took into account my needs, worked with me to get a deal I was comfortable with, and followed up a few days later to check I was happy with my purchase. Excellent service. More

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TERRIBLE SALES MAN, TERRIBLE TRANSPARENCY, TERRIBLE COMMUNICATION I came to Napleton Chevrolet hoping for transparency and assistance while trading in my vehicle for a new SUV in this time of limited COMMUNICATION I came to Napleton Chevrolet hoping for transparency and assistance while trading in my vehicle for a new SUV in this time of limited inventory and high interest rates and I was met with the exact opposite. I am visually impaired and my husband is on oxygen while recovering from lung cancer; With that being said, you would assume we would have great assistance in this process of reading paperwork and fully agreeing to all costs and APY rates... Instead we were charged for services that we explicitly declined, and on top of that we were given an exceptionally high interest rate, even though my husband and I both have nearly a perfect credit score. This issue has been brought to the staffs attention, and we were told this would be "Their top priority" and the issues would all get resolved. I was finally relieved, or so I thought; After waiting 5 days for the phone call and proof of fixes, I finally called the dealership again for a status update and I was met with the response "Who is this again?". This has left a knot in my stomach for more than 2 weeks now. I will continue to discourage people from doing business with the Napleton dealerships and posting negative reviews until this is resolved. THIS IS NOT HOW ANYONE SHOULD RUN A BUSINESS! More

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Rocky was great to work with. Helped in every way he could . He took his time with us Helped in every way he could . He took his time with us More

by dawn061 Verified Customer Verified Customer

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Austin was very easy to work with. He answered all my questions. I purchased through the Costco buying program. He answered all my questions. I purchased through the Costco buying program. More

by magmamsch Verified Customer Verified Customer

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Received Great Service from Rocky. He was excellent in his knowledge of the car we were buying and explained everything. He was excellent in his knowledge of the car we were buying and explained everything. More

by terbltc Verified Customer Verified Customer

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Amazing service! Very respectful and helpful. Customer service was phenomenal . They made you feel welcome as soon as you walk in the door! I recommend Shawn! Very respectful and helpful. Customer service was phenomenal . They made you feel welcome as soon as you walk in the door! I recommend Shawn! More

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Great group of people at Napleton Chevy! Rocky, Rick and Brett all worked together to make things perfect for me! Thanks guys! Rocky, Rick and Brett all worked together to make things perfect for me! Thanks guys! More

by deniserose0223 Verified Customer Verified Customer

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This was the most pleasant experience ever! Would recommend Napelton to anyone looking for a car! Would recommend Napelton to anyone looking for a car! More

by aheinrichs1981 Verified Customer Verified Customer

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I just bought a brand new Corvette from Joe and Rick and Napleton Chevy Saint Charles. What an honor to deal with great people great customer service I highly recommend them if you’re going to buy a car, th Napleton Chevy Saint Charles. What an honor to deal with great people great customer service I highly recommend them if you’re going to buy a car, they will take care of you. Thank you guys again see you soon. More

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