Bill Buser
Bill Buser at Koons Annapolis Toyota

Bill Buser

Service Manager

Koons Annapolis Toyota

1107 West Street
Annapolis, MD 21401

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4 Reviews
not yet
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4 Reviews

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4 Reviews of Bill Buser

April 16, 2025

Dealership Rating
Employee Rating

Excellent service and excellent customer service and knowledgeable staff. Technician is very nice and accommodating. More

by Hboord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2025

Koons Annapolis Toyota responded

We're delighted to hear that you had an excellent experience with our knowledgeable team at Koons Annapolis Toyota. Thank you for highlighting the accommodating service from our technician! We look forward to assisting you again in the future.

April 02, 2025

Dealership Rating
Employee Rating

Gets better every visit Quick service and thorough. Complementary car wash too. 👍👍👍👍👍👍 Will be back again. More

by amandam008
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Smith

Apr 02, 2025

Koons Annapolis Toyota responded

Amanda, we're delighted to hear that each visit gets better at Koons Annapolis Toyota! Our team is always here to provide quick and thorough service. Looking forward to seeing you again soon!

December 28, 2024

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Employee Rating

I have been a Koons Toyota customer since 1985. The service department has done all maintenance over the years. I had service done last week and Kevin Adams was professional and explained all that More

by amyspeech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2024

Koons Annapolis Toyota responded

Thank you for your loyalty to Koons Annapolis Toyota since 1985! We're delighted to hear that Kevin Adams provided professional service and clear explanations during your recent visit. We look forward to continuing our relationship with you in the future!

September 01, 2016

Dealership Rating
Employee Rating

Emanuel Persaud Emanuel is an excellent, personable, knowledgeable salesman. The entire experience was made stress free. The finance staff were informative and prof More

by marinealways65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Emanuel Persaud, Kevin Biggam, Suheil Katan, Duane Scardina , Selena in Finance was great

Sep 05, 2016

Koons Annapolis Toyota responded

Thanks for the review!

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