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Bill Deardorff
Bill Deardorff
Aftersales Support Specialist
Audi Mechanicsburg at Sun Motor Cars
6671 Carlisle Pike
Mechanicsburg, PA 17050
12 Reviews
12 Reviews
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12 Reviews of Bill Deardorff
December 12, 2025
Jamie was fantastic and did a great job. Was disappointed the inside of the car was dirty when I got it back (typically Sun BMW) sweeps the inside of the car. Second it was surprising that h Was disappointed the inside of the car was dirty when I got it back (typically Sun BMW) sweeps the inside of the car. Second it was surprising that having an RS6 the only option is a machine touch wash as I’m assuming most folks don’t want these cars machine washed. I think if it’s a 15 dollar value (according to the bill) hand washing should be an option for these caliber of cars. I got tires put on the car and they are brand new but were very dirty when I got the car back. That was also surprising. I got charged for a gallon of gas when the loaner was returned even though I had filled it up in past where it was when I received it. I did get it refunded but I had to catch that to have it happen. Overall I hope the next experience when I have the car in for a service goes smoother. More
by cforry88
Verified CustomerOther Employees Tagged: Jamie Conley, Raeleigh Hundley
December 12, 2025
Dealer was efficient and timely. Car was cleaned and vacuumed. Gave an update via email with the ability to pay in advance. Came in after service was closed but still able to pick Car was cleaned and vacuumed. Gave an update via email with the ability to pay in advance. Came in after service was closed but still able to pick up my car at the end of the workday. More
by FDFISCHER205
December 11, 2025
People are extremely accountable and responsive. They keep me informed throughout the entire work progress. They keep me informed throughout the entire work progress. More
by Tom
Other Employees Tagged: Jamie Conley, Raeleigh Hundley, Derek Staples
December 02, 2025
Everything was Handled professionally from check in through the video of the service to the the check out. through the video of the service to the the check out. More
by CDIMO001
Other Employees Tagged: Jamie Conley, Raeleigh Hundley, Derek Staples
November 29, 2025
The staff are all friendly & helpful. Whether I’m staying or getting a loaner vehicle, they are all very accommodating & seem to really enjoy working at SUN Audi. That’s important to me. Whether I’m staying or getting a loaner vehicle, they are all very accommodating & seem to really enjoy working at SUN Audi. That’s important to me. More
by DFERGUSON1082
Other Employees Tagged: Derek Staples
November 29, 2025
Very nice people. They have the car done on time. Service managers are always there to answer questions They have the car done on time. Service managers are always there to answer questions More
by Mcwf
Other Employees Tagged: Jamie Conley, Raeleigh Hundley, Josh Mallow, James Pitts, Derek Staples
November 18, 2025
Professional, courteous dealership. Collision Center provided timely updates about the repairs. Customer service is exceptional. Collision Center provided timely updates about the repairs. Customer service is exceptional. More
by SUSANWISOR6
Other Employees Tagged: Jamie Conley, Raeleigh Hundley, Derek Staples , Laura Harper
October 18, 2025
Amazing experience with a fast response and quality service. I would definitely recommend to family and friends. service. I would definitely recommend to family and friends. More
by cmgroff34
Other Employees Tagged: Jon Yetter, Jamie Conley, Vedran Glisic, Raeleigh Hundley, Ryan Mesure, Derek Staples
October 18, 2025
We were dealing with a very difficult issue. The service department was trying to fix an intermittent fault, the Issue kept returning. This went on for weeks. My frustration had peaked. Mechanic The service department was trying to fix an intermittent fault, the Issue kept returning. This went on for weeks. My frustration had peaked. Mechanicsburg Audi made me a offer I couldn't refuse. I'm now driving a new Q5. They exceeded my expectations and then some. I very pleased with the outcome, they didn't need to do what they did. There goal was customer service not what was best for the dealership. I am very glad I was dealing with mechanicsburg Audi, I will be doing so for a long time. More
by DFARLEY95
Other Employees Tagged: Jon Yetter, Jamie Conley, Vedran Glisic, Raeleigh Hundley , Lead service technician
October 15, 2025
They took care of everything i needed. My car needed a part that was not available and was soposed to go on vacation. Derrick went out of his way to make sure that I didn't miss my vacati My car needed a part that was not available and was soposed to go on vacation. Derrick went out of his way to make sure that I didn't miss my vacation and got me a loaner to use. The car was taken care of for when I returned. Service and staff always top notch!! More
by Sleo8771
Other Employees Tagged: Jamie Conley, Raeleigh Hundley, Derek Staples
