Bill Durst

I cannot say enough good things about my 2024 Escalade Sport purchase through Bill Durst at Coutler Cadillac. He kept me fully apprised of the production timeline, maintained very high levels of communica Sport purchase through Bill Durst at Coutler Cadillac. He kept me fully apprised of the production timeline, maintained very high levels of communication with me, and was very pleasant to work with. This is my second Escalade, and I can unequivocally guarantee my future purchases will be with Bill as well. Not to mention, the stable of Customer Service trophies in Bill's office says it all! General Manager Paul Glans even weighed in on some decisions on my trade-in, which they fully honored, and made the entire experience first class...HIGHLY recommend Bill and Coulter. More

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Bill Durst was very knowledge and patient with answering any and all questions. He made the entire process much easier. I would definitely purchase from again and recommend to others any and all questions. He made the entire process much easier. I would definitely purchase from again and recommend to others More

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We had an excellent buying experience with everyone we dealt with. No high pressure, very friendly, and helpful. Our salesman, Bill Durst, could not have been more professional and friendly. dealt with. No high pressure, very friendly, and helpful. Our salesman, Bill Durst, could not have been more professional and friendly. More

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Buying my new XT4 Cadillac could not have gone smoother. The entire transaction was done over the telephone. After researching four other Cadillac dealers, Coulter gave me the best deal. The sales person The entire transaction was done over the telephone. After researching four other Cadillac dealers, Coulter gave me the best deal. The sales person, Bill could not have been more helpful. He answered ALL of my questions, with patience and courtesy. He even delivered the car to me, about 200 miles away! I highly recommend Coulter Cadillac...ask for Bill. And let me add...nothing rides like a Cadillac! More

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This was the best car buying experience I have ever had, the dealership is the most friendliest and helpful dealership I have seen!! I want to thank Jean, Bill Durst, Mike, Ryan for making this a most wo the dealership is the most friendliest and helpful dealership I have seen!! I want to thank Jean, Bill Durst, Mike, Ryan for making this a most wonderful experience!! These wonderful people made me feel right at home and very comfortable! Why go anywhere else, when you got the “Best” at Coulter Cadillac Phoenix I will be referring and recommending this dealership! Thank you everyone at Coulter Cadillac Phoenix for making my very first Cadillac Buy a wonderful experience!! Mike & Tim More

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Coulter has always been customer oriented, very pleased, have recommended to friends and family. I will always drive a Cadillac. have recommended to friends and family. I will always drive a Cadillac. More

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We worked with Bill Durst. He is very knowledgeable, genuine and efficient. This is not the typical dealership. They go above and beyond to ensure customer satisfaction and a g He is very knowledgeable, genuine and efficient. This is not the typical dealership. They go above and beyond to ensure customer satisfaction and a great buying experience. They have certainly earned our business for life. More

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Amazing customer service from Them, 100% recommend to everyone. Thanks to them I got a car. And didn’t even take long to be there. everyone. Thanks to them I got a car. And didn’t even take long to be there. More

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Purchased my second GMC truck for my business over the last two years and would not go anywhere else. The salesmen were easy to work with and very accommodating. last two years and would not go anywhere else. The salesmen were easy to work with and very accommodating. More

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I love their low key and friendly approach to the sale of their cars. I never felt pressured or hurried to make a decision, yet they were there to answer my questions and offer helpful suggestions. Bill Durs their cars. I never felt pressured or hurried to make a decision, yet they were there to answer my questions and offer helpful suggestions. Bill Durst was also extremely helpful setting up the options in my new car as well as offering many helpful suggestions during the leasing process. More

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