Bill Fannon | Page 18

Service-the name of the game I like the fact that they told me exactly what they were going to do and how long it would take to have it done. No more no less. I like the fact that they told me exactly what they were going to do and how long it would take to have it done. No more no less. More

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Well Worth the Drive I found about North Country Ford from another satisfied customer and am glad I made a trip to the dealership. There were Ford dealerships closer howev I found about North Country Ford from another satisfied customer and am glad I made a trip to the dealership. There were Ford dealerships closer however I had to check out for myself if all the praise I heard about the dealership was true. The best expereince I have had a dealership hands down. I came in on a Saturday and left with my new leased 2014 Ford Escape. Bill Fannon was a delight to work with, positive, informative and no pressure. Working with Tom Reil in Finance was a pleasure along with Elizabeth Peck who was also helpful and professional. I will definitely refer others looking for a great dealership to North Country Ford. They did not disappoint. More

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We have never been disappointed in the service that we have received, be it sales or service.Service has always been upfront, and has never tried to sell something that we do not need. have received, be it sales or service.Service has always been upfront, and has never tried to sell something that we do not need. More

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Everything worked out in the end, due to their awesome finance lady. but sales and finance were not on the same page, when it come to the rebate process. 1.9% financing & $2000 in rebates, is what sales e finance lady. but sales and finance were not on the same page, when it come to the rebate process. 1.9% financing & $2000 in rebates, is what sales explained. Financing said 1.9% financing or $2000 in rebates. I point this out because I asked for clarification from sales, before we went ahead with the deal. Sales was wrong. I could understand some confusion at the beginning of a rebate offering, but this rebate has been going on for a while now. More

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Would buy from North Country Ford again and/or Bill Fannon. Very professional but not pushy. Had a warranty issue and made sure it was talking care of. Fannon. Very professional but not pushy. Had a warranty issue and made sure it was talking care of. More

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Purchased 2010 Mariner from William Fannon, great salesman. Great service depart. Regular maintenance as well as other repairs. Always on time and courteous. They went out of their way to make a r salesman. Great service depart. Regular maintenance as well as other repairs. Always on time and courteous. They went out of their way to make a repair so that I did not have to delay or cancel my family vacation. I highly recommend this dealership! More

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Everyone I worked with was great. They supplied a 'loaner car' to me which enabled me to get back into my daily/nightly routine of getting to and from work, the kids to school, etc. They fixed the c 'loaner car' to me which enabled me to get back into my daily/nightly routine of getting to and from work, the kids to school, etc. They fixed the car, supplied me with 2 new tires (even priced matched as I found a cheaper price elsewhere) and explained to me in great detail what they did. I felt I was in good hands and I felt they were very honest as well, unlike some mechanics out there. An overall great experience and I will continue to drive out of my way to get here for my car maintenance needs. More

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From Bill's attentive listening to what I was looking for in a new car. His search for what I wanted. And his follow through with the information and willingness to help regardless if I bought then or not. in a new car. His search for what I wanted. And his follow through with the information and willingness to help regardless if I bought then or not. Pam as my previous new car salesperson, now in finance, kept in touch to see if she could help with that end of a purchase. Roger processing the application and doing the paperwork completed the smooth transaction. Thank You John L. More

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Everyone was very pleasant to deal with and willing to help. I came in with the accessories I felt I had to have and the salesperson worked from there. He showed me what certain features did and showed m help. I came in with the accessories I felt I had to have and the salesperson worked from there. He showed me what certain features did and showed me all of the colors I had to work with. It was an enjoyable experience. More

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Bill Fannon is a wonderful salesperson. This is our third new purchase from him. Bill is committed to finding us every discount/rebate available and he is not a pushy salesperson. We also get wonderful follo new purchase from him. Bill is committed to finding us every discount/rebate available and he is not a pushy salesperson. We also get wonderful follow up letters from him. It was also a very pleasant experience working with the Finance Department. The General Manager, Mike also sent us an unexpected box of chocolate chip cookies and thanked us for our business. All around a pleasant experience! More

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