Tom Reil
Tom Reil at North Country Ford Lincoln

Tom Reil

Business Manager

North Country Ford Lincoln

10401 Woodcrest Drive NW
Coon Rapids, MN 55433

5.0
311 Reviews
5.0

311 Reviews

Write a Review

311 Reviews of Tom Reil

October 19, 2026

Dealership Rating
Employee Rating

Great Service, You have great mechanics and sales staff. I appreciate you all for the service you have provided me over the years. More

by Kennamen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dee Coghill, Bill Fannon

Oct 19, 2026

North Country Ford Lincoln responded

Thank you for your review, Kennamen! We appreciate your years of business and we will be sure to pass along your kudos to our sales and service teams. We look forward to seeing you again at North Country Ford!

September 13, 2026

Dealership Rating
Employee Rating

Ryan service manager at North Country Ford is ABSOLUTELY AMAZING at what he does!!! Ryan is PHENOMENAL with his customer service!!! Ryan is OUTSTANDING with his communication!!! Ryan GENUINELY takes c More

by Jason Bates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Christopher, Andy Malm, Charlie Odden, Mark Tallarico, Chris Schultz, Chad Bender , Ryan (Service Manager). 100 STARS!!! ⭐🌟💫⭐🌟💫⭐🌟💫⭐🌟💫⭐🌟💫

Sep 14, 2026

North Country Ford Lincoln responded

Hi Jason. We take customer feedback seriously, and it's upsetting to know that you had such a negative encounter. I would appreciate the opportunity to speak with you directly about what happened so we can address this issue and improve our service moving forward. Please call me anytime. Thank you, Bill Johnson - Service Manager - 763-331-7062

Sep 22, 2026

Jason Bates responded

Ryan service manager at North Country Ford is ABSOLUTELY AMAZING at what he does!!! Ryan is PHENOMENAL with his customer service!!! Ryan is OUTSTANDING with his communication!!! Ryan GENUINELY takes care of his customers!!! I needed to get my car in for service and Ryan got me in sooner than I expected with a rental!!! Ryan gets the job done!!! No questions asked!!! Thank you Ryan!!! I TRULY APPRECIATE YOU!!! The service manager Ryan is kind and respectful. This guy Ryan who is actually the service manager should be given a raise and a promotion as soon as possible!!! This guy is top-notch!!! Ryan is understanding to customers needs. He has compassion and empathy when it comes to dealing with customers. My interaction with the service manager Ryan at North County Ford has made me feel valued and respected as a customer!!! With that being said. I will ALWAYS be a LOYAL customer to North Country Ford!!! THANK YOU RYAN!!! I APPRECIATE YOU!!! 🙏🏼 Fortunate for my experience with service manager Ryan!!! It has TRULY given me a GREAT experience with this place!!! ❤️ Mark is an awesome salesperson great customer service skills very kind and polite great at what he does the financing Guy Tom is also amazing!!! Tom Reil finance advisor is ABSOLUTELY PHENOMENAL at what he does!!! I really want to recognize him!!! This guy don't mess around and 💯% gets the job done!!! No questions asked!!! Thank you Tom! Andy service manager is phenomenal at what he does top-notch amazing customer service!!! Somebody please give Andy a raise and they promotion as soon as possible seriously!!! This guy here goes above and beyond and truly takes care of his customers!!! Service advisor Taylor is also phenomenon she takes care of business and goes above and beyond this place is phenomenal!!! I absolutely loveMark he is the best in the business!!! 💖 Jake over in the QuickLane is the BEST!!! Customer service at it's FINEST!!! JAKE IS TOP NOTCH!!!🚀 Service manager Ryan was EXTREMELY HELPFUL and a BLESSING!!! Very PROFESSIONAL!!! Service manager Ryan gave me an OUTSTANDING experience at North Country Ford!!! I WILL ALWAYS BUY A VEHICLE FROM HERE AS LONG AS I LIVE!!! Somebody please recognize Ryan for his professionalism and how he treated me as a customer!!! Because this guy is ABSOLUTELY AMAZING!!! 🥳 Emily at North County Ford is also AMAZING!!! Somebody please give her a raise and a promotion as soon as possible!!! 💰

Sep 22, 2026

Jason Bates responded

Ryan service manager at North Country Ford is ABSOLUTELY AMAZING at what he does!!! Ryan is PHENOMENAL with his customer service!!! Ryan is OUTSTANDING with his communication!!! Ryan GENUINELY takes care of his customers!!! I needed to get my car in for service and Ryan got me in sooner than I expected with a rental!!! Ryan gets the job done!!! No questions asked!!! Thank you Ryan!!! I TRULY APPRECIATE YOU!!! The service manager Ryan is kind and respectful. This guy Ryan who is actually the service manager should be given a raise and a promotion as soon as possible!!! This guy is top-notch!!! Ryan is understanding to customers needs. He has compassion and empathy when it comes to dealing with customers. My interaction with the service manager Ryan at North County Ford has made me feel valued and respected as a customer!!! With that being said. I will ALWAYS be a LOYAL customer to North Country Ford!!! THANK YOU RYAN!!! I APPRECIATE YOU!!! 🙏🏼 Fortunate for my experience with service manager Ryan!!! It has TRULY given me a GREAT experience with this place!!! ❤️ Mark is an awesome salesperson great customer service skills very kind and polite great at what he does the financing Guy Tom is also amazing!!! Tom Reil finance advisor is ABSOLUTELY PHENOMENAL at what he does!!! I really want to recognize him!!! This guy don't mess around and 💯% gets the job done!!! No questions asked!!! Thank you Tom! Andy service manager is phenomenal at what he does top-notch amazing customer service!!! Somebody please give Andy a raise and they promotion as soon as possible seriously!!! This guy here goes above and beyond and truly takes care of his customers!!! Service advisor Taylor is also phenomenon she takes care of business and goes above and beyond this place is phenomenal!!! I absolutely loveMark he is the best in the business!!! 💖 Jake over in the QuickLane is the BEST!!! Customer service at it's FINEST!!! JAKE IS TOP NOTCH!!!🚀 Service manager Ryan was EXTREMELY HELPFUL and a BLESSING!!! Very PROFESSIONAL!!! Service manager Ryan gave me an OUTSTANDING experience at North Country Ford!!! I WILL ALWAYS BUY A VEHICLE FROM HERE AS LONG AS I LIVE!!! Somebody please recognize Ryan for his professionalism and how he treated me as a customer!!! Because this guy is ABSOLUTELY AMAZING!!! 🥳 Emily at North County Ford is also AMAZING!!! Somebody please give her a raise and a promotion as soon as possible!!! 💰

December 12, 2025

Dealership Rating
Employee Rating

The team at North Country Ford Lincoln was kind and courteous to me and my wife during the entire purchasing process of our new 2025 Ford Ranger. We highly recommend Barry, Grant, and the team at North More

by brentslorraine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Barry Miller , Grant Steinhorst

March 31, 2025

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Employee Rating

Very friendly and efficient staff. No run around or high pressure when purchasing a vehicle or when requiring service. More

by David Anderson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Norm Stewart

March 15, 2025

Dealership Rating
Employee Rating

My wife and I just purchased a car from North Country Ford and had a great experience. Our sales person, Mya was very helpful answering our questions and helping us find the car we were looking for. The More

by pderubeis
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Mya Moua

September 22, 2024

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Employee Rating

We were very impressed with our experience with North Country Ford. Nice facilities and friendly staff. Devon helped us through the whole building and buying process. He was very knowledgeable and kept u More

by Jenna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Devon Buege

April 12, 2024

Dealership Rating
Employee Rating

This is our second vehicle we have purchased in the past 6-months, and once again, Devon continues to outperform expectations. Clear 10/10 on the teams service. More

by s.meyer
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Devon Buege

March 07, 2024

Dealership Rating
Employee Rating

He is Attentive, Detail oriented, Follows through, and is a nice guy. He knows is product. More

by markf11
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Charlie Odden , Arlen Almendinger

February 03, 2024

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Employee Rating

The easiest vehicle purchase for me ever! Went in to test drive and within a few hours drive it home. Extremely happy! More

by klolson7
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carrie Bellows

January 26, 2024

Dealership Rating
Employee Rating

I love the service you get as soon as you come in. Appointments are kept in a timely & friendly manner. The dealers are all very welcoming and willing to help you or get immediate help. Overall it's More

by Juliadlr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jake Jonas

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