Bill Favini | Page 18

RBM of Alpharetta =Awesome RBM of Alpharetta was amazing! This is my 3rd Mercedes purchase and by far the best! They definitely have the most competitive prices for certified pr RBM of Alpharetta was amazing! This is my 3rd Mercedes purchase and by far the best! They definitely have the most competitive prices for certified pre owned Mercedes hands down!! Bill Favini made the process easy peezy....informative and customer oriented!! I found a car online Saturday evening, immediately sent an interest email and Bill responded back to me the same night! Thanks Bill and RBM of Alpharetta! I love my new GLE 350! More

Report | Print

RBM of Alpharetta was outstanding! My husband and I just purchased our second car from RBM of Alpharetta. Incredible service! We highly recommend Bill Favini! So professional and helpfu My husband and I just purchased our second car from RBM of Alpharetta. Incredible service! We highly recommend Bill Favini! So professional and helpful! We think the world of Bill and RBM of Alpharetta! More

Report | Print

Enjoyable Buying Experience! I had a great experience purchasing a pre-owned car from Bill Favini & RBM of Alpharetta. From the initial phone contact about the vehicle through the I had a great experience purchasing a pre-owned car from Bill Favini & RBM of Alpharetta. From the initial phone contact about the vehicle through the purchase three days later, Bill was extremely responsive, professional, courteous & likable(!)...at no point did we feel pressured or 'handled' by Bill or any of the other staff and we were well taken care of throughout our time in the dealership. Our interactions with Sales Mgr Neil Turry & Financial Svcs Mgr Tom Ahern also reinforced the sense that our business was much appreciated. I enthusiastically endorse these folks as top notch! More

Report | Print

White Glove Service Every Step of the Way Bill Favini and Lisa Brennon at RBM of Alpharetta we’re both such a pleasure to work with. They both showed an attention to detail and commitment to s Bill Favini and Lisa Brennon at RBM of Alpharetta we’re both such a pleasure to work with. They both showed an attention to detail and commitment to service excellence that are increasingly rare finds. I’m loving my CPO Mercedes and am singing RBM of Alpharetta’s praises to everyone who will listen. If you are in the market for a new or CPO Mercedes, pay them a visit and ask for Bill. You won’t be sorry. More

Report | Print

Best dealer experience in my life! I have to say that Bill Favini was the best salesman that I have ever encountered in purchasing vehicles. I've dealt with many dealerships and many sa I have to say that Bill Favini was the best salesman that I have ever encountered in purchasing vehicles. I've dealt with many dealerships and many salesmen over the last 26 years but he was the best, hands down. He was very friendly, knowledgeable, flexible, and responsive. He provided me with documents in advance for my review prior to coming in to close the deal. He made sure the vehicle had everything that it should have and made sure that we received the "red carpet" treatment that RBM of Alpharetta provides to its customers, despite the carpet being filled once we completed our paperwork. Even when the concierge was tied up showing another customer their vehicles functions, Bill jumped right in and began the process until the concierge was free. That's true customer service! He even followed up with an email the same day to make sure we got home safe and to inquire if we had any questions. Like a true salesman, he not only closed the deal but did a follow up to boot. I was a Marketing major in college and he nailed the whole sales/marketing process like the true professional that he is. Conversely, I originally phoned RBM to schedule a test drive on a Tuesday and was connected with Kyle Edson and got an experience totally opposite of what I got from Bill. I told Kyle that I wanted to come in on Saturday around 1:30 or 2 pm. He informed me that he would be out on Saturday but would turn my info over to Pam or Michael and someone would be in touch by Thursday. On Wednesday, Kyle emailed me to see if I wanted to come in that day or Thursday and I reminded him that Saturday was my preference since I would be close to that area at that time. I asked that he let me know what they could work out. I heard nothing from Kyle or anyone else and decided to call the main number on Thursday to be connected with a salesman and was connected with Bill. Basically, Kyle totally dropped the ball here. Furthermore, I was disappointed to find out from Bill at the closing that Kyle had weaseled his way into collaborating with Bill on the deal since he originally spoke to me. Needless to say, I was ticked off that this guy is going to get commission for doing absolutely nothing! This was the one negative in my purchasing experience with RBM of Alpharetta. Despite this blemish on the whole experience, I highly recommend Bill as the salesman of choice for RBM of Alpharetta. Wm. Darin Russell More

Report | Print

Exceptional Buying Experience We just purchased our third car from Bill Favini at RBM of Alpharetta. He is such a pleasure to do business with. Bill ordered the car for us and sta We just purchased our third car from Bill Favini at RBM of Alpharetta. He is such a pleasure to do business with. Bill ordered the car for us and stayed on top of every detail during the build process, always keeping us informed. He worked very hard for us and we were very happy with the deal. Thanks Bill and RBM! More

Report | Print

Used car purchase This was my 3rd purchase from RBM Alpharetta and a great no pressure purchase experience. From reception, to sales, finance and service I never wa This was my 3rd purchase from RBM Alpharetta and a great no pressure purchase experience. From reception, to sales, finance and service I never was treated wrong here. More

Report | Print

RBM Alpharetta Fantastic - great process Bill Favini was great and so was RBM of Alpharetta. This is the third Mercedes dealer we have bought cars from and RBM and Bill are the BEST. We will Bill Favini was great and so was RBM of Alpharetta. This is the third Mercedes dealer we have bought cars from and RBM and Bill are the BEST. We will definitely buy from Bill again. The process was great from beginning to end. The car had been prepared beautifully - flawless. We loved seeing it in the showroom when we arrived to pick it up. Lisa was very helpful and well prepared to get us painlessly and quickly through the paperwork. We also do not have a lot of electronics on our cars. Diane was terrific in making sure we knew all we needed to know about the car. More

Report | Print

Great buying experience Purchased used vehicle out of state. No pressures, car was exactly how it was discerned. Bill Favini, sales consultant was great.T the very end sales Purchased used vehicle out of state. No pressures, car was exactly how it was discerned. Bill Favini, sales consultant was great.T the very end sales manager Peter Leavy came into make sure everything was good. Can’t say enough about my buying experience. More

Report | Print

Wonderful 1st Experience Bill Favini was my salesman at RBM Alpharetta and he went above and beyond for my first Mercedes SUV. He is super knowledgeable about these vehicles a Bill Favini was my salesman at RBM Alpharetta and he went above and beyond for my first Mercedes SUV. He is super knowledgeable about these vehicles and I walked away from this experience very informed and comfortable with my purchase!! I absolutely LOVE my new GLC 300! More

Report | Print