Bill Fletcher | Page 66

Above and Beyond Erik and Bill have been a pleasure to work with and very professional, the purchase process was very quick and seamless. Erik has stayed in contact we Erik and Bill have been a pleasure to work with and very professional, the purchase process was very quick and seamless. Erik has stayed in contact well after the sale and is more than willing to help anytime I've asked. Service has continued with the same helpful attitude, Melissa was very easy to work with and knowledgeable. I will continue to work with them for service and future purchases. More

by CGWENDT Verified Customer Verified Customer

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Failed to perform I test drove a 2017 Certified Pre-owned Escape on 12/29. when I got back with the vehicle I told Carl Gilbert that I like the vehicle, but the rear wi I test drove a 2017 Certified Pre-owned Escape on 12/29. when I got back with the vehicle I told Carl Gilbert that I like the vehicle, but the rear window defogger only worked on the bottom two wires. I was assured that they would fix that. I went in on 12/30 and put a down payment on the vehicle and did all of the purchase paperwork prior to getting my check from the insurance company from a total. I stopped in a few days later with some paperwork and reminded Carl that the rear defogger needed to be fixed. He said thanks for reminding him and he would get that taken care of before I picked up the Escape. I made the assumption that repairs were made, and Carl thought it was. Fast forward to 2/7. First snow since I picked up the Escape. Turned on the defogger...same thing, bottom two wires only. They bent over backwards to get my check, but fell flat on their face on service. Now I have to schedule a repair appointment for something that should already be fixed. The service department determined that several grids were damaged and the rear window needed to be replaced, Placed that info in the repair records. That's all the farther it went. Now I'm waiting for management to OK a new rear window. More

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Fast friendly service Found and delivered vehicle to me. Simple process, paperwork over the phone and signed when everything was complete. Jason seems to be a friendly, fam Found and delivered vehicle to me. Simple process, paperwork over the phone and signed when everything was complete. Jason seems to be a friendly, family guy. Would recommend him for sales, I've used him for the last 4 vehicles. Thanks again More

by LL_WEST Verified Customer Verified Customer

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Honest...customer friendly This is the second Lincoln that we leased through Campbell Ford Lincoln...we were very impressed by the GM, Brian Lares, for his honesty, and help du This is the second Lincoln that we leased through Campbell Ford Lincoln...we were very impressed by the GM, Brian Lares, for his honesty, and help during our transaction on our first Lincoln... this is why we decided to go back to that dealership for our new Lincoln MKC. Carl Gilbert our sales person was very knowledgeable regarding the vehicle that we were interested in and made our decision easy. Brian and Carl, made our experience at the dealership easy and comfortable. More

by Sharon Helman Verified Customer Verified Customer

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Uncomplicated Dan made the anxiety ridden event of purchasing a new car uncomplicated. We were listened to and helped every step of the way. We love the ne Ford Es Dan made the anxiety ridden event of purchasing a new car uncomplicated. We were listened to and helped every step of the way. We love the ne Ford Escape. Thank you Dan and Campbell Ford Team. More

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Evan Bailey At first I didn’t find what I liked. But Evan was able to show me a truck that was brought in on a trade and it was just what I was looking for. Evan At first I didn’t find what I liked. But Evan was able to show me a truck that was brought in on a trade and it was just what I was looking for. Evan did a wonderful job selling me this vehicle. The process was quick and easy. More

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A friendly, no-pressure experience. When I began shopping for a new car, I started with Campbell because of the good things I had heard about them. I was not disappointed! Erik was gr When I began shopping for a new car, I started with Campbell because of the good things I had heard about them. I was not disappointed! Erik was great to work with, he showed me the best vehicles based on my needs, and never tried to up-sell me on things I didn't need. I got the car I wanted, with the features I wanted, and the whole process was quick and easy. The whole experience was great from start to finish. I have already been recommending Campbell Ford to my friends. More

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The thing aI dread-buying a car! But... at Campbell I got lucky to have Eric Brad as my sales person. He understood my dislike of spending hours on this process. He streamlined things But... at Campbell I got lucky to have Eric Brad as my sales person. He understood my dislike of spending hours on this process. He streamlined things for me to reduce my wait time at the dealership. This was the best car buying experience I’ve ever had! More

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Found exactly what I was looking for. Everyone was friendly and helpful during and after purchase of truck. We found exactly what we were looking for and they made the purchase process qu Everyone was friendly and helpful during and after purchase of truck. We found exactly what we were looking for and they made the purchase process quick and easy. More

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Excellent experience at Campbell Ford Being unhappy with another vehicle that I had recently purchased from another dealer I went to Campbell Fords website to search for a new vehicle. The Being unhappy with another vehicle that I had recently purchased from another dealer I went to Campbell Fords website to search for a new vehicle. They had exactly what I was looking for so I went out to the dealership. I was greeted by Erik Blad and explained to him what my situation was with my current vehicle and what vehicle I was interested in that they had on their lot. With a lot of negative equity in my current vehicle I wasn’t sure they would be able to do anything. I was very thrilled when they worked a deal with numbers that were very acceptable to me so purchased a new Ford Edge. Everyone at Campbell Ford was very courteous and friendly. My whole experience with Erik was one of the best car buying experiences I’ve had at a dealership in a long time. When the time comes to purchase another vehicle I will definitely be going back to this dealership. More

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