Bill Gramman | Page 4

Our experience buying a new car was exceptional. We have Our experience buying a new car was exceptional. We have bought many new cars in our lives and this was by far the BEST experience ever. Bill Our experience buying a new car was exceptional. We have bought many new cars in our lives and this was by far the BEST experience ever. Bill and the entire team at Beechmont Ford were welcoming, helpful, understanding and professional. We are a FORD family and have only bought new Ford/Mercury cars since we graduated from college and bought our first new vehicles. We did not expect to be buying a new car this weekend. Three weeks ago a woman had a heart attack and went left of center, side-swiping the car in front of our son and then hit him head-on in his 18 month old 2010 Mustang - sadly his "baby" was totaled. Fortunately, he was okay, suffering only burns on his hands due to the air bag deployment. We credit the saftey features of his FORD for saving him from serious injury and possibly saving his life. The accident was not his fault and he was devastated. We came to Beechmont Ford because our Internet research of all of the Ford dealerships in the Cincinnati area showed us that Beechmont had the best selection of the new vehicles in our price range. Upon arriving we dreaded the possibility of working with an over-eager, annoying salesperson. We were pleased to meet Bill Gramann, a great guy who seemed to immediately understand our dilemma. Should we stretch our finances and replace the Mustang, or look for a more economical alternative? Bill nver swayed us one way or the other. He listened and brought up every car we showed an interest in. He gave us time to talk as a family. He was relaxed and patient and seemed unconcerned that he was spending his whole day with us. We arrived at 10:30 AM and left the lot with our new car at after 6:00 PM. We fianlly settled on a 2012 Ford Focus and the price was more than fair! We didn't feel like we had to fight and negotiate for a great deal - Bill offered to us the first time. Every person we encountered at Beechmont Ford was courteous and helpful. We will definitely recommend this dealership and Bill to our friends and family. We look forward to coming back in a couple of years when our daughter needs her first new car. More

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Billy was by far the best sales person that I have ever dealt with! He was very detailed when explaining the options of the Fusion; he took his time teaching me the sync system. dealt with! He was very detailed when explaining the options of the Fusion; he took his time teaching me the sync system. More

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I want to thank Bill Gramann for making my purchase at Beechmont Ford a pleasureable experience. The attention to detail that Bill showed in making sure that everything was to my satisfaction was excelle Beechmont Ford a pleasureable experience. The attention to detail that Bill showed in making sure that everything was to my satisfaction was excellent. Bill continued to update me on the progress of some issues that needed to be address before the car was ready to be picked up. I was thinking as I left Beechmont Ford with my new car, if buying a car could be this easy I might just buy another one! Thanks to Beechmont Ford and Bill Gramann for making sure I left a happy customer. Mission Accomplished! One additional note, Leadership and success comes from the top and trickles down to those who follow on the same path. Mark Williams clearly has provided that leadership and has given all his staff the opportunity to be successful. Mark should be very proud of the staff he has put together at Beechmont Ford. You're only as good as the people you place around you. More

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I have bought many cars in the past. This was the first time I ever felt comfortable and not pressured. Mr. Gramann was very honest and upfront through the entire process. He did not try to pressure me i time I ever felt comfortable and not pressured. Mr. Gramann was very honest and upfront through the entire process. He did not try to pressure me into any specific car. Most salesman pick out the car, the color and have you test drive it then push the sale on that car. Mr. Gramann gave me my options after I told him what I was looking for, then after I chose the car he let me choose the color. After I test drove that car he made sure I was happy with that car or asked if I would be happier in another color. He walked me through every step of the process, explaining in full detail what was happening, what was going to happen. He listened to everything I had to say and though I didn't accomplish everything I wished for...I feel confident in knowing that I didn't settle, that he got me the best deal possible. End result I wanted a lower car payment, a car with more space and better gas millage. I walked away before closing with the exact same payment, a car with more space and better gas millage. I opted to pay the extra $12 a month to get a better warranty. More

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I have to say working with Bill Lewis was a very easy experience. He's very down to earth and was very attentive to what I was looking for. This is a rare quality in an Army veteran. Just kidding. experience. He's very down to earth and was very attentive to what I was looking for. This is a rare quality in an Army veteran. Just kidding. This is the second vehicle I have purchased from Beechmont Ford and 1 experience was just as easy as the other. Several issues came up on days Bill was off but Billy Gramann stepped in without hesitation. These 2 worked extremely well together and took care of every issue. I am very happy with my purchase and would reccomend these guys to anyone. More

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Both salesmen were very helpful. Got something we really wanted at a great price. Our first car together. It is a very nice 2003 Trailblazer wanted at a great price. Our first car together. It is a very nice 2003 Trailblazer More

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I have purchased two vehicles from this dealership, and I have only bought from Billy. I went to 4 other dealerships the week prior, an every sales person that I spoke to was not able to get me into anything have only bought from Billy. I went to 4 other dealerships the week prior, an every sales person that I spoke to was not able to get me into anything on the lot. We went to see Billy thde following day,an he did everything he could to not only get me into a new car, but also gave me top dollar for my trade. Both times that I went to Billy, he asked me what I wanted, and had it there for me within 12 hrs. As long as Billy is sellng cars, I will only buy from him. I have and will continue to refer anyone looking for a new car to Beechmont Ford and Billy. More

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Bill Gramman was unlike any car saleman I have ever encountered. It was an easy and pleasant experience from the get go. I have Multiple Sclerosis and I was in need of a vehicle with specific require encountered. It was an easy and pleasant experience from the get go. I have Multiple Sclerosis and I was in need of a vehicle with specific requirements. Bill took what I told him in one brief encounter and pair me uo with the perfect vehicle. I cannot thank him enough. Respectfully, James Crowther More

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We were extremely pleased with the experience in purchasing our 2008 Edge, mainly because of the lack of pressure on us from Bill Gramann, our salesman. We would highly recommend him to our frien purchasing our 2008 Edge, mainly because of the lack of pressure on us from Bill Gramann, our salesman. We would highly recommend him to our friends. We are both 70 years old and this was the first time that we have ever experienced such a pleasant experience in purchasing a car. Thank you so much Bill!! Robert and Constance Green More

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Great dealership! Friendly, Honest, very helpful before, during and after sale. I have purchased two vehicles from Beechmont Ford from Billy Gramann and both visits were enjoyable. There was no high p during and after sale. I have purchased two vehicles from Beechmont Ford from Billy Gramann and both visits were enjoyable. There was no high pressure sales, no one constantly in your ear. Billy lets you look at your leisure and if you have questions he'll answer them honestly. After sale service is wonderful. They go above and beyond any dealership I have ever dealt with in the past. When it comes time to purchase another vehicle I'll be back to Beechmont Ford and Billy will be my sales person. I will be sending anyone I know looking for a new or used car to Beechmont Ford and have them ask for Billy. Their service department is great. No hassle, up front and timely! Thank you Beechmont Ford and a special thank you to Billy Gramann. Frank G More

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