Bill Kurz | Page 32

Fast and Easy I came to North Penn VW after having walked out of another dealership when they would not meet the price I wanted. I did not share the other dealer's I came to North Penn VW after having walked out of another dealership when they would not meet the price I wanted. I did not share the other dealer's final offer with my salesperson at North Penn, nor did I even tell him what I wanted to spend. I wanted to see what number he would come up with. His offer was significantly lower than the other dealer, plus he offered me hundreds more for my trade. He located the exact car I wanted and it was delivered in a few days. My entire experience was very easy and pleasant. I'm a very happy customer. More

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No pressure. Good people. We had a great experience. Everyone was very helpful and super nice. They are knowledgeable, definitely know their stuff. We didn't feel any pressu We had a great experience. Everyone was very helpful and super nice. They are knowledgeable, definitely know their stuff. We didn't feel any pressure throughout the whole experience. Once we decided we were ready to purchase the car, the process was faster then any other car buying experience I've ever had. More

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Awesome Service I went to a decent amount of dealerships looking for a Jetta. I finally made it to North Penn and was amazed at the fantastic service I received. Bill I went to a decent amount of dealerships looking for a Jetta. I finally made it to North Penn and was amazed at the fantastic service I received. Bill Kurz answered all of my questions, was very patient and understanding, and ultimately helped me find the car I wanted! I was looking for a used Jetta to help with my price range, but Bill helped me finance for a brand new one! It was better than what I could have imagined and Jason Hartman was also great at helping me get the rate I wanted. They even stayed late for me so I would be able to drive my new car home that day! Overall great experience and I would recommend that anyone looking for a new/used car should definitely check this place out! You will be nothing short of pleased from the great service. More

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Staff went above and beyond Bill Kurtz was great, did everything and than some to make my visit very pleasurable. Very satisfied, I would recommend this dealer and salesman to a Bill Kurtz was great, did everything and than some to make my visit very pleasurable. Very satisfied, I would recommend this dealer and salesman to anyone. Also as I did drive A long way to see. This truck, they were very considerate of Time. Also went to say that Josh Hartman was equally nice considerate of my time.overall dealer and staff deserve At least 15 stars!!! More

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Great Car Buying Experience! Not the "typical" new car buying experience. Bill Kurz was excellent, never tried to oversell, listened to what we wanted. Although the vehicle with Not the "typical" new car buying experience. Bill Kurz was excellent, never tried to oversell, listened to what we wanted. Although the vehicle with exact color and options was not on the lot, Bill had one there in less than 24hours, detailed and ready to go. Jason in Finance was great, reviewed the boring stuff, explained the additional coverages and we were out of the office in 15 minutes. More

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The absolute BEST experience I have ever had with a car deal Let me just say that more than likely I will continue to use this dealer for the rest of my life. I had called and explained the mess of a situation I Let me just say that more than likely I will continue to use this dealer for the rest of my life. I had called and explained the mess of a situation I put myself in (lease- hated the car and over mileage with 9 months to go) and asked if they would be willing to discuss any options with me. They seemed genuinely happy to help me... I had gone to and called quite a few other dealers and they were all rude and acted as if they didn't want my business. When I arrived for my first appointment, Derek already had a plan in place to help me, even though he was jumping through hoops. Then he introduced me to Bill, who treated me with that same level of respect and genuine care. From the moment you walk in they do not judge or act like they are doing you a favor. Please know that I would never say any of this if I didn't mean it. I work in the service industry and know that most people only take time to complain it never take time to appreciate. Thank you so much NORTH PENN VW! Xoxo your new favorite customer More

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"smooth and professional" We don't enjoy shopping for cars with today's crazy schedules but the team at North Penn VW makes the buying experience easy and stress free! I'm a s We don't enjoy shopping for cars with today's crazy schedules but the team at North Penn VW makes the buying experience easy and stress free! I'm a second time buyer working with Bill Kurz who is always helpful and professional. More

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Great Experience The team at North Penn Imports was very professional and efficient. I normally find car buying to be an all day odyssey regardless of how much homewor The team at North Penn Imports was very professional and efficient. I normally find car buying to be an all day odyssey regardless of how much homework you've done and how precisely you know what you want. Bill Kurz was very professional. I was done in less than an hour with the car I wanted at the price I was expecting. More

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Very happy car purchase experience I came to North Penn VW as they had a used VW Jetta TDI that I was interested in. From the time that I first expressed an interest in the car online I came to North Penn VW as they had a used VW Jetta TDI that I was interested in. From the time that I first expressed an interest in the car online and inquired about the availability, John Balassis, was very prompt with responding back, and worked with me in setting up an appointment to take a test drive. Both Bill, and Jason were very friendly, professional, helpful and patient with all my questions and needs. There was another person who evaluated my car, and came me a fair and reasonable trade in value, but unfortunately, as I only saw him briefly, I do not remember his name. In any case, every one that I dealt with at North Penn VW, was very friendly and made my car buying experience very positive. More

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Like old friends The staff was very welcoming and accommodating. They went above and beyond to make me feel comfortable not only with my purchase but with my entire ex The staff was very welcoming and accommodating. They went above and beyond to make me feel comfortable not only with my purchase but with my entire experience. There was no stress at all and they still saved me money! More

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