Bill LaBonte | Page 29

Bill had me at hello We have dealt with the Heritage family for the past six years on both the Toyota and Ford side, purchasing/leasing Toyota and Ford vehicles. Our cur We have dealt with the Heritage family for the past six years on both the Toyota and Ford side, purchasing/leasing Toyota and Ford vehicles. Our current lease was on a 2014 Escape was not due to expire until May and I was set on picking up a 2017 Highlander when the time came. But after several calls to bring us into the dealership we finally said, "fine, if that is what it will take then we will take a test drive on a newer vehicle." When we arrived we found out that Bill would be the one helping us that day. Well his personality was very cordial and a joy to do business with. He was extremely helpful, professional, and knowledgeable about vehicles in general. We took a fully loaded Explorer and Edge for a test drive and absolutely loved it. However, we went over to Toyota and road tested a new Highlander to make a comparison, and then went straight back to Bill. Seven-eight days later and Bill not only found the vehicle I was looking for but he had us signing the contract, keys in hand, and on the road in our brand new fully loaded 2017 Edge. Bottom line up front- If Bill had not been as friendly and knowledgeable as he was--I would of been driving a 2017 Toyota Highlander in May instead of a 2017 Ford Edge in January. p.s. Abby Prescott was also very friendly she knew her job. More

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It was like coming home! The atmosphere at Heritage is relaxing, and no pressure which makes it feel like you are home. We bought a 2016 Ford Focus hatchback and just love it The atmosphere at Heritage is relaxing, and no pressure which makes it feel like you are home. We bought a 2016 Ford Focus hatchback and just love it! Bill was great to work with, very knowledgeable and personable. Abby makes it fun signing on the dotted lines....almost. Katie from service even stopped by to introduce herself. We will be back & we will be spreading the word about Heritage! Thank you all! James & Elizabeth More

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Helpful and pragmatic Bill was very kind and pragmatic in helping me select a 2016 Ford Focus and enter into a new lease. Even on a cold Friday evening at the dealership, Bill was very kind and pragmatic in helping me select a 2016 Ford Focus and enter into a new lease. Even on a cold Friday evening at the dealership, Bill was very patient with me and even helped transfer my skis into my new car. Bill was great to work with and I will likely lease again from Heritage in 36 months. More

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2016 Ford Edge Sport I connected with Bill just by happenstance as I entered the dealership with a test drive of a very specific vehicle in mind. He was very accommodating I connected with Bill just by happenstance as I entered the dealership with a test drive of a very specific vehicle in mind. He was very accommodating, very knowledgeable, attentive to detail and great with follow-up. Although new to Heritage at the time, Bill is obviously highly experienced and knows how to balance personal vs business conversation and connect with people without pressure. More

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"New F-150" I want to thank Bill LaBonte and Mike Hassett and the team at Heritage for getting me into my 2016 F150. I was very skeptical walking in as I had in m I want to thank Bill LaBonte and Mike Hassett and the team at Heritage for getting me into my 2016 F150. I was very skeptical walking in as I had in many years gone by now had issues there, but they have definitely stepped up there game. Keep up the excellent work guys and galls!! More

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Review of salesmanship Bill was very attentive, polite and creative in his approach to meeting my needs for a vehicle. Even though I did not purchase a car at this time I wo Bill was very attentive, polite and creative in his approach to meeting my needs for a vehicle. Even though I did not purchase a car at this time I would recommend him as a solid and reliable sales person. More

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Bill LaBonte, Sales I worked with Bill LaBonte and the team at Heritage today. Bill was dogged in his approach to my needs and how to satisfy them. He gave me full access I worked with Bill LaBonte and the team at Heritage today. Bill was dogged in his approach to my needs and how to satisfy them. He gave me full access to the car I was interested in buying. He crafted a deal that was fair to all. He is a customer's salesperson: attentive, mindful, pleasant and authentic. He made me like the Ford brand, which I hadn't before I worked with him and it was not a Ford that I was buying. He was knowledgeable and enthusiastic. I will look for him the next time I need another vehicle. More

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Just Amazing!! I drove all the way from Upstate New York to purchase a Ford Escape from Bill. He kept in contact with me the week leading up to my trip. I ran into n I drove all the way from Upstate New York to purchase a Ford Escape from Bill. He kept in contact with me the week leading up to my trip. I ran into nasty weather and roads on my way to Vermont. Bill and the rest of the team at Heritage stayed late just for me! More

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Good experience, though didn't buy. It was a pleasure dealing with Bill LaBonte at Heritage Ford. We tried out a Ford Escape and we liked it but ended up buying something else. I didn't It was a pleasure dealing with Bill LaBonte at Heritage Ford. We tried out a Ford Escape and we liked it but ended up buying something else. I didn't give 5 stars simply because we didn't buy and thus didn't evaluate the negotiation phase. Bill was very helpful and friendly and we will look to him when we are in the market for our next car. More

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Easy experience! Buying my new escape was a breeze. Bill was very helpful in showing all of the new features and got a great deal! Definitely recommend! Buying my new escape was a breeze. Bill was very helpful in showing all of the new features and got a great deal! Definitely recommend! More

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